RetailMeNot
Reviews and Complaints

Having explored various reviews about RetailMeNot, it's evident that the platform offers a mixed experience to its users. While some customers appreciate the convenience of finding promo codes and coupons, others have faced issues with the validity and functionality of the offers. It seems that RetailMeNot may benefit from enhancing the verification process for the deals shared on its platform to ensure a more reliable user experience. Despite the challenges reported by some users, RetailMeNot remains a popular destination for savings, with potential for improvement in delivering consistent value to its customers.

This is one of the very best sites for finding coupons for the retailers you love, before you go to the store. Their weekly email updates are awesome, and their search engine is one of the best. They are very honest about the success rate of some of the coupons they post, so you will never be disappointed here. This site is run my professionals!

I always always stop by retailmenot and check for coupons before I buy anything online. I don't really use the offline coupons just because it's an extra step and I often forget before I go out shopping, but the online coupon codes are fantastic. I often get at least $5-10 off and/or get free shipping. Only downside is now I feel ripped off if I can't find a coupon on retailmenot XD

This website is linked to retailmenot.com, Its a coupon site. I needed some coupons and I came to sitejabber.com to check out retailmenot.com, and there were good reviews so I printed out some coupons and it says powered by redplum.com on the bottom of the print out so for more reviews on redplum.com search for retailmenot.com: 3
I will update if my coupons work! Lol but I'm pretty positive they will!

This is an exceptional website! I check it almost daily to make sure I am not missing out on money saving coupon codes for websites I already love. Before I make an online purchase, I always check Retailmenot.com to search for a coupon code for money off the website or free shipping. I am now so spoiled I won't complete a purchase unless I have a coupon code. My friends and I love this website! Thank you for saving me a bundle of money!

I am so excited to do a review about RetailMeNot. It is the place to go before you think of ever buying anything online. There will be a coupon code there that you can use almost all the time. I have saved so much by going there first before actually getting my final order. And they have every merchant site you can ever imagine. No matter where I want to buy from, I find a coupon code on retailmenot. They are so expansive. I love that site!

This is the most organized, user friendly coupon/deal website I ever visited and participated in.

Users contribute coupons they see through newsletters, other coupon websites, etc. The result is a nice collection of discounts available for the public to enjoy.

You do not have to register to submit or use coupons, but if you do join, some "extra features" are available.

Some stores blocks user submission of coupons, and RetailMeNot respects that, therefore, you cannot submit coupons or find coupons for every website online, but it also shows that RetailMeNot is more legitimate than some other coupon sites out there.

I always check retailmenot prior to buying anything. I usually end up with some savings & am always grateful. It's easy enough to copy & paste the code into my order screen if I'm ordering online. If I am trying to use it in store I make sure there is something that shows me it's a store coupon. Like with most coupons, not all stores are obligated to take them. Like my store has coupon out for other areas that can't be redeemed at my store. Always read the fine print & if it's just a code, not a coupon from the store, call the store first and ask. It's not that complicated. Also, if it's a popular company you can see if people reported it as "worked for them" or not.

This is my favorite site for promo codes. I usually use the top 3-4 discounts, checking for % of success rates, how many have used codes that particular day and when last used. So far retailmenot has saved me a great deal of money on pretty much any site I check on. When you check for promo codes and/or coupons, retailmenot is your first choice option, letting me know they are the most widely used promo site. Some people don't realize that Amazon, eBay, Walmart and other huge companies have codes on retailmenot. It is pretty user friendly from all devices. They even post expired codes or not so successful codes, saying they may or may not work. I have had success using these a few times, but not much. Still worth your time to check them out.

Saying that I do a lot of online shopping is an understatement. Saying that retailmenot.com has saved me thousands of dollars is an even bigger understatement.

I visit retailmenot.com before I make any online purchase. Some stores don't have coupons, but most stores do. I've saved money on everything from plane tickets to clothing to food deliveries. If I counted out the money I've saved from checking in with this website before I make a purchase with any other site -- Well, that just explains why I have enough money to shop this much.:)

My tip -- and this is really important -- is to visit retailmenot.com before you ever submit your credit card information to another site. You might not find a coupon for the store in question, but then again, you might find a coupon that will save you a bundle.

Happy shopping!

Other negative reviews of Retailmenot are 100% correct. They are completely USELESS and a WASTE of time! I have NEVER had a SINGLE coupon of theirs turn out to be valid. The vast majority of them dont even have a code, they just direct you to the website of the store youre wanting to shop on, only to have absolutely nothing happen at checkout. Even the ones that DO have a code are completely fake and bogus 99% of the time because theyre third party and not affiliated with any of the stores themselves. So unless its an offer that the store itself is currently running and can be seen by actually going to the stores website, that coupon code is going to be useless because it wont be recognized and will show up as invalid. The only ones that are somewhat reliable are those that give a certain amount off your first purchase when you sign up for emails and create an account with a particular site. But again, this is an offer that would show up anyway just by visiting the stores website, not an extra discount or savings unique to Retailmenot. As the old saying goes: if it seems too good to be true, it probably is. If a third party site like Retailmenot claims to have a special discount code that doesnt appear to be offered by the particular store or website its supposed to be for, chances are it has no affiliation with that retailer whatsoever, thus making it a complete scam, as retailers dont have to honor coupons that arent their own. Do yourself a favor and read other negative reviews before wasting your time with this bogus site. Save yourself the headache and frustration that comes with being scammed.

At first i thought i was the only one having this issue but then i saw so many others here experiencing this same problems with RetailMeNot, It's not a recent issue turns out they've been doing this for years! I gave them so many chances but enough. I'm not one to write reviews but i just want other shoppers to be beware of their shady business practice so they don't get suckered into losing money like I have. Save yourself the trouble and use another decent/reputable cashback site because Retailmenot is a SCAM when it comes to getting your missing cash back, dealing with bogus customer service thru non responsive email/chat, and despite making legit purchases and having proof of purchases, their customers agents make up their on rules on the spot for not being obliged to honor your cashback as advertised and disclosed in their public terms on website. They lure you into making orders with your favorite retailers by promising you'll get cash back on those orders but you don't. They owe me over $100 from many orders the past few months.

They won't honor cash back and I'm tired of being misled that once i activate the offer and place the order at the vendor's site, I'll get my cashback automatically. I've placed large orders, shopped frequently at multiple vendors--- especially bc of cb deals BUT RMN has glitch in their system or they purposely like to be fraudulent. I don't know. But No matter all the trouble shooting, proof of activation,
Order Receipt, etc they don't track my cb. I'm always having to followup multiple times via email which they no longer respond to, chat is joke bc it's never working, when you finally get a hold of someone you're told "yeah we got your email but we're ignoring it for weeks and no we won't give you cb for your legit orders bc lets see I'm going to make up some random rule about # of cb payouts being maxed as we speak, oh well bye." Are you kidding me?! It shouldn't be this much of a hassle to shop. I'm no longer going to be using rmn. I'm closing my account bc they won't give me cb for 3-5 large orders i placed at multiple vendors using their legit cb offers which are actively showing pending in my account. They need to fix their tracking and stop scamming users that make legit transactions in hopes of getting cb as falsely advertised in daily emails they send out to us. Shoppers beware! Don't fall for their scheme. One agent had the audacity to tell me "to go cancel all orders bc there is no way I'll be getting cash back". I thought she was joking but she was serious she actually expected me to return all my stuff to vendors after 3 months or so as a resolution. I'm appalled bc that's not ethical and moral to return merchandise after months and its impossible to cancel order that is processed and been delivered for months. They are seriously so stupid and unprofessional. Please don't waste your time with them i wish i had seen these reviews before i fell for their fraud. I thought bc they are well know they must be legit. Nope crazy loons out to get your money as you place orders and they collect comissions from retailers and wont give you your cash back share.

I tried to use the code from the Retailmenot website for Whole Foods for 20% off "sitewide" (launch20). I couldn't use the code online and the AI chat told me I needed to go into the store to use the code. I then went in to the store and they told me to call the Whole Foods customer service number. I called the number and that rep called the store and I got no resolution. They then warned me that the Whole Foods logo was used without permission and the code would never be valid at Whole Foods.

I've requested time after time to quit sending retailmenot mailers, I don't want them I don't use them yet they continue to mail them, I want it stopped now for good I consider it harassment and a invasion of my privacy that they ignore my request's to stop, I want their mailers stopped now and stopped for good.

I will never bring my brand or my retail company onboard!

Shalima Syed was not only rude but had the the nerve to say our brand is sold by better retailers who would work with her as she has better networks and ensures success of partner goals. She claimed Adidas CEO is her client and that they sell millions because of her strategy. Let me tell you I worked with Adidas in Oregon directly with the president and his name is not Jay Smith this is a lie and I have warned them of this. It's a scam clearly Shalima even at times threatened me saying if I complain she will call my boss and get me fired, while calling me a stupid lesbo. Excuse me darling we are not in the Stone Age. Let it be known my brand is emerging very fast and we will be invested in by a blue chip. We will be going to the world media unless we see Shalima fired or investigated . When I said a few months ago my little sister was pregnant and could not keep the child she scream at me down the phone and suddenly violently erupted into a frenzy saying "Allah nows she will be punished" firstly I'm not Muslim though I have nothing against Muslims, and even as an ex Muslim this is wrong. At one point Shalima even threaten to send her people to my shops and told me a story of windows being smashed? All because I said I find her very rude and uncomfortable to speak to at this stage.

I'm afraid that she is a narcissist who is very vindictive and certainly will carry out assaults. If anything happens to my shops I will go to the police and the media and report Shalima and Retailmenot. This is absolutely atrocious behaviour. Please take action.

Went in yesterday the 18th of september and when paying tried to use the coupon for the 5.00 off the haircut... the girl wouldnt use it even when i asked her to try amd put the numbers in. She said they cant be sure the couopons are legit in reatil me so she refused to use it...not happy about habong a coupon amd her stating your not legit. Want to know my experience and say they should not offer that as a company and then refuse it once you go for a cut there. Cheesy

I purchased a 50.00 Kohls gift card 8/13/18 from retail me not. The first time I tried to use it at the store and it didn't work. I tried to use it online and it said there was 0 balance. I have emailed this company and received a response but never fixed anything. I have emailed 3 times since with no response. I also tried calling their customer service number that doesn't work. Now I am out 43.83. I will pursue this issue even if I have take them to court over a 50.00 gift card. Stay away from this so called company! It's a fraud!

I aquire services through rmn for a dish network program. The product code vcd0018724559 which offered $500. 00 gift card and free hopper service etc. Now I received your end of $200.00 cash back.in several contacts with rmn they stated it was a rogue add placed on its site? How can a rogue ad appear on your site? And more importantly your not going to offer what the ad states from your site. Dish states it is not their responsibility for the ad on your site.
I expect that you should honor that ad shouldn't you?
It seems that consumers have been going through hoops to get things that we signed up for.
I have emailed 22 times to trevor, etc other agents
I have emailed 11 times to dish
I have given a statement and forwarded documents to dish about your ad and reference number,
I have spent 5.2 hrs on the phone with them and have transcripts.

It was the third time when I bought a non-working coupon code. Are you kidding me or what?
Moreover, most of the coupons they offer are fake and lie to you.
Don't think you will save the money if you buy from them. No, it's not true. You will lose a lot more than you expect. If you want a 40-50% discount, I have to disappoint you.in fact the largest discount you will find there will be about 5-10% and never 30 or more.
So don't be so naive.

Got a bunch of discount coupons from retailmenot and none of them worked! These people are selling fake coupons!
When I provided these coupons store workers said that they never heard anything about retailmenot and that they don't have any discount coupons!
When I contacted retailmenot and told them about what had happened they said that it was not possible and that store workers were probably lying. Are you kidding me? Like all of them?
No, the only liars here are retailmenot! Avoid this company at all costs!

I found website www.retailmenot.com two months ago, and I thought that it was good. But in reality, the website provided false coupons, which were useless in the shops. I got some coupons and went to the shop, but the seller explained me that the coupon didn’t have code and therefore it was nothing. I tried to reach someone from www.retailmenot.com, but they didn’t communicate with the customers. Total rubbish and don’t believe to these people. Post comments and share views about it.

Retailmenot uses very unethical practices in order to game a high seo ranking on google. I'm getting really tired of having my first search for promo codes or coupons be retailmenot (regardless of what i'm looking for), only to find they have no promo codes or coupons whatsoever. When the first site on google is completely irrelevant to your search terms, it means those searches are irrelevant. Clicking on their site has become irrelevant. Gaming google just wastes my time and my trust. I'll be skipping retailmenot from now on due to a 0 for 10 search streak.

As a merchant this site is a nightmare. They accept coupon codes for stores without validating them, will not remove them when you ask, and the merchant has to field questions from upset customers about why the coupons don't work when they are for a promotion that was run 5 years ago! I believe this site simply attempts to garner advertising dollars by getting in as many visitors as possible.