Bag12.com reviews and complaints

@BAG12.com As i said...i'm sick of your " so sorry" you are not sorry! You don't care your customers and this is true!

@Ingussc
I am taliking about http://www.bag12.com/products/rado_replica_watch_coupole_blue_steel_mens_233-4976-886.html.
I am so sorry for the delay. Please contact us by email. thanks.

@BAG12.com Now you blaim me? It's intresting!
About what two different styles you talking about on picture?
There is the link of my order:
http://www.bag12.com/breitling/breitling_replica_watch_windrider_blue_steel_mens__269-1747-562.html

@Ingussc
And still another problem, your order has a watch need you to make a choice, because there are two styles in the picture. Sorry for the delay.

@ BAG12.com
Do you have any warnings in the homepage about delays for 3 weeks in Christmas time? No! Terms and condition is for everyone an for all times of the year!

@ Ingussc
Because of the Christmas and New Year, the delivery of post office is delay, please forgive us. And the delivery speed is the slowest at this time every year. Remind that if is you want to buy gifs for your families and friends, please order one month in advance.
I am so sorry for the delay.

@BAG12 com
Small bit from e-mail! Look at the date!
From: BAG12.COM
To:
Date: Tue, 13 Dec 2011 10:56:16 +0800
Subject: Re: [? Probable Spam] about order

6：
Hi, we have already received your western union payment of this order
[protected]-2432-BAG140032, we will send out your order in 3 days. You
have choose the Rado Replica Watch Coupole Blue Steel Mens 233, which
style do you want, left or right? Please reply us ASAP, thank you.

2011/12/13, BAG12.COM :
> 7:
> Hi, ok, we will check back this payment, and reply you asap, thanks.

Finaly today my tracking number starts working, but come on, lads... 4 weeks after i trasfer money! You promest in 3 days!

@Ingussc
Provide me your order number, I will resolve your problem. If we have not sent the watch, we will refund.

4 weeks since i order my watches! Send money with Western Union (my mistake)
And i m still feed with promises about tracking number and "we will dispatch in 2 days"
Lads, never deal with this company! 2 billions citizens in China, you will never find them !

HI, ssot
I will check it and then will contact with you again. Keep contacting via email.

HI, hmm.
NO, I don't insinuate anything. Because I don't know anything about you. Did you order from us?

HI, hmm
What is your problem?

HI, ssot
Ok, when we refund, we will email you.

HI, ssot.
Can you provide me your order details?

HI, ssot. Which watch did you buy? If it is an automatic watch, you want to wind it when you receive it. Please provide me your order details, I will try my best to resolve your problem.

That is not my first time when i am in troubles with Chinese these liars!
See this link: Bag12.com — BAG12.COM lies and cheats FRAUD

Now my watch are broken, i contact them and they told me send watch to China to repair or replace... i did!
Three days already and no response on my messages in home page and no replays on e-mails.
Peoples-beware!
They are looking for a naive and stupid persons like me...

@ all people have Complaints about bag12.com company. I am ailsa lu from bag12 company. There are some complaints about our company on the policies of Returns & Exchange. Now about these misunderstanding or accident, I want to do some explanation. Sorry for my poor english, I will try my best to express my thinking clearly.
Our company has established a long time. There have been many people order from us. Many of them are satisfied with our products and service. We try our best to provide the best quality products and the best service all the time. But sometimes there are some unexpected thing prevent us from doing it better. For example, there is something wrong in the carrying, we can't receive the send back product in time; There is error in customer's email address, we can't contact with the customers about their order; Or we have contacted with customers but can't get any responds, so sometimes we miss the time to communicate with customers and then we receive the Complaints.
Please forgive these fault of ours, please believe our sincere. Please contact us when you have a problem and give us some times to resolve it. Give us some patiences, We will appreciate it very much.

Hey bag12.com, If your sorry why don't you send me a watch that works or my money back? I sent you a picture of the broken watch the day I got it in the mail. It was broken, and you agreed and told me to send it back at my expense. After that why would I spend more money to send a broken watch you sent me. Don't come on a site too cover up your polices. I was cheated, thanks Bag12.com, this is what happens when you get your stuff from China. You cant report them to the Attorney General.

I paid for my order of two watches and my credit company confirmed that the money had been processed.
But although i proofed that the money has been processd they still deny recieving payment and asking me to send the paiment again

dnt buy from them they are fraud, ill loose your money

This company is one big scam I ordered a watch in June after three weeks they contacted me and told me the watch I ordered wasn't in stock.So I ordered new watch bcause they refused to send my money back.when watch arrived it was cheap looking, pieces missing, discolored, and not working so I paid to send back and they refused to give me new watch or my money back

@ahmedgalil
Can you provide me your order number? You need to provide detailed information for us to check out. If we did receive payment, we will be send the order. You want to cancel the order, we will refund your money. Please be patient and contact us.
Our feedback: http://www.bag12.com/about.php?cid=41. Our website is built very long time ago, and there are so many peopel trade with us. They are very satisfied of our products and services.

BAG12.COM: HI, Can you send me your email address and order number? I will check back on your problem and resolve for you.

BAG 12.COM:
If the buyer don't like the watch, he can send back the watch to us, we will refund him. We can provide good service for every buyer who trade with us.

well i guess im not buying a watch here..thanks for the warning..i was going to buy 6 of them...man am i glad for this website..thanks guyz...ez

I bought few watches from bag12.com in more than one order, and no complains at all. Great quality, 95 % close to the originals. Only one problem on this website, maybe is the same problem for all of china wholesale, they promise 2 or 3 days shipping, but don't be dreamer you will get your order at least two weeks later. But don't worry, cheap and good quality sounds a good deal for someone that wants fake items. Warranty? Could be a real pain, I don't know. But if you get something from them, I don't think that it is good deal to return the items, shipping cost is high. A fake but close to the original for $50 to $100 for me is a good deal, if you are looking for best quality, or pay more(300 or more with no warranty or the same warranty) or go to Mayors and get the original.
Recommendation: for the first time, don't get too many items, please wait till they ship one order, if you don't get any pain, then make more deals. And please don't get items with too many customs, remember they are replicas, go for the plain style and you wont be disappointed.

@Rabbitt_69
Which watch did you order, email me goptbbso2@gmail.com. I will resolve your problem.

@ Rabbitt_69

do you think you can post a few pics of your watch, which one did you get? and are you in the UK?

Hi all. I ordered a Breitling watch and it arrived in about a week... even though it was right in the middle of Christmas post... I'm impressed with it. It's obvious it's not going to be exactly like the real thing, but, hey, for $83 dollars it's not bad at all... I don't know what all the fuss is about. _ I did have one small problem. The instruction booklet was for another watch but I can't forsee a problem getting the correct one to me in the post.

HI, ssot. I am Ailsa Lu. Which watch did you buy and what is the problem? You can directly email me goptbbso2@gmail.com. I will resolve the problem for you.

HI, BamaBlake5, I am Ailsa Lu. Can you provide me your order details, I will send you the tracking number.

The worst e-shop ever!
It received a problematic watch, send it back for correction and resend me again a problematic watch, even if I highlighted to check it before send it back to me!
Now they ask to resend it back (!)
I paid twice dispatch and custom costs.
Highly recommendation: Never buy from this e-shop.

I placed a order with them yesterday and received a automated email shortly after with my conformation and receipt. I also received another one today saying my item had been shipped but they didn't give me a tracking number so i emailed them for a tracking number and have already received it. so far so good i just hope i don't receive a damaged watch as some of you have talked about. As of right now i am very satisfied and will try to remember to keep everyone updated on my order status but so far they have been nothing but professional and very quick to respond and ship.

HI, orbit73. I have emailed you the receipt of the refund. Please check back on your email. Hope to hear back from you soon.