CMAC International reviews and complaints

This "business" should not be trusted by anyone. My family learnt that the Hard way. We signed our daughter up for Modeling with Serene. We were verbally sold on their product and service. Serene did tell us that we had the choice to use our own photographer, but if we used their service, and pay their price which is higher than anyone else, our daughter would receive additional photo shoots at no charge while she is registered with them. After doing some research, it did seem like a good deal on their end, if we got several photo shoots at their price compared to 1 photo shoot at with another photographer.

Since we signed up and paid over 3 months ago, we tried to contact several times to receive these photos, but each time got the run around. We have contacted several people included Better Business Bureau. Since then, all we have got was a false promise to call us back the next day, then 3 days later, we received low quality, unfinished photos with "not for reproduction" in red writing through the middle of each picture. It appears that to avoid any legal action, they have sent us what they figure will fill their obligation. However, who pays a low quality, unfinished photo with writing? and waits over 3 months to get them?

Each time we have phoned them, they had no clue who we were, and no indication that they were trying to solve any issues, as each time we started from the beginning again. The Office had to talk to the Photographer then told us to talk to the photographer, then the photographer told us to talk to reception.

We did not sign our daughter up to "Be famous", we signed her up for a hobby but we have realized that our money that spent between the "registration fee" and "photo shoot" were a waste of money, as this business seems to only care about taking peoples money and providing any services or products that they tell you they are going to provide.

A company that does value their customer and clients, do not conduct themselves in this manner.

In my opinion, anyone looking to explore the modeling industry for themselves or for child SHOULD NOT go to this place.

My first complaint is that it is 99% impossible to make an appointment to redeem my vouchers. Either there is a waiting list to get in, over two months to get any appointment, and I was put on hold between 5 and 10 minutes to make an appointment. Supposedly there is only one girl - Samantha who can make the appointments and she is also busy doing nails. Yesterday when I phoned -- I was told she was not working and that I had to phone back when she is at work -- so today? This business is very UNPROFESSIONAL! Today when I finally got to speak to Samantha, I was told that there is a 2 month waiting list to get a morning appointment or any appointment and the last time I managed to use one of my five vouchers -- I made an appointment for 11:30 am but I did not get in until 1:30pm -- I did not get in to get my manicure/pedicure service for TWO HOURS! Yes I had to wait for two hours before they started my service and only after I voiced a complaint did they start to soak my feet. Also when I had this service done -- there were only two girls and they were fighting over the clients and over the tips. I have no problem leaving a 20% tip for excellent service and even though the service was lousy -- I did tip the girl 20% for doing a regular manicure and pedicure. I bought coupons for gel nails but decided that I would go for a regular service because of them not being attentive to appointment times. Also -- how can 2 girls accommodate 5 -6 people at the same time. When I was there -- there were 3 little girls and 2 moms getting their manicure/pedicure -- no wonder they made me wait 2 hours. Also the place is FILTHY! The floor needs a good washing and the place is not set up for proper manicure/pedicure procedures. I would like to get my money back and I would like to make a complaint to CTV -- trouble shooters. This business should not be selling vouchers that they cannot honor or they should hire more people to do the services. This voucher is misrepresented and it makes me shy away from any other future deal find SCAMS -- because that is what you are -- SCAM ARTISTS. I will definitely NOT RECOMMEND deal scam to any of my friends and family and I will definitely NOT BE A REPEAT COSTUMER. I can get a professional manicure at many salons for $25.00 and not have to wait 2 hours! Parking is also a problem for this place as it is down town and you have to pay for parking. If I was to rate this deal find/SCAM-- I would give it 0 out of 5 stars. As I now realize -- buyer beware but I can at least warn others not to fall prey to this organization. i JUST WONDER WHAT CUT YOU GET FROM THIS ORGANIZATION.