Fujitsu reviews and complaints

I bought a second hand Fujitsu TP7000S from a store, the bios is admin locked and there is no way for me to access it, I tried multiple times to get in touch with their technical support just to be told if I did not buy the computer from a reseller of fujitsu or fujitsu them self, They cannot help me as they need all kinds of proof, I think that is a bit unprofessional from their side, how are anyone whom bought second hand fujitsu equipment suppose to get help if fujitsu don't want to help them.

Futjisu promises to "offer" a second scanner but makes it so complicated to ask for the second. The request must be done not before 30 days but before 60 days, why?
Of course I forgot to reclaim my 2d scan on time and now there is no way to access anybody at futjitsu...
This is a lying/bad/misguiding way of doing business.

My request is to obtain the 2d scanner mobile one, smaller one that was promised.

In November 2014 we acquired, by appointment of an expert in the field of refrigeration, equipment (02 condenser and 10 evaporators) Fujitsu brand that the market believes to be the best existing equipment. It turns out that since the facility in February 2015 we faced a real hell because the equipment does not function adequately, the causes? Already they made us change all wiring, installing energy measurement equipment in real time, change all the equipment installation and we continued suffering. The equipment presents unexplained stops and even reversal hot / cold with no sense, so we have to frequently having to shut down the entire system and turn it back on to resume normal functionality. We have already requested the distributor (STR) to get in contact with Fujitsu because demand the immediate repurchase of this equipment that only has wronged us. The answer received is that Fujitsu does NOT make the repurchase

I bought a Fujitsu Lifebook A series on 12 December 2012, I cannot personalise or fully use the noteboook because it always prompts for windows activation . Activation by phone or web failed and I took it to the store (Makro Springfield, Durban) where i bought it. They took it and sent it to Fujitsu on the 07th January 2013. I collected it on 08 February 2013 and found it still has the same problem. I wonder what were they doing for the whole 4 weeks. It is almost two months now since I bought this laptop but I cannot use it. Have they forgotten that the reason for buying a product is to use it? I think the best thing they can do now is return my money and take their laptop because they are not willing to help me with their faulty operating system. I bought the product but they are refusing to give me the product code. Is that fair?

I bought a Fujitsu notebook PC from a local Fry’s store. The PC showed abnormal termination when I tried to make backup DVD of factory default image. I reported this issue to Fujitsu and received an email about this on July 16, 2012. The reference identification number is [protected]. As instructed by the email I called 1-800-8Fujitsu the agent transferred me to second level support. After long waiting time someone answered my call and asked briefly about the problem. Then he said that he was busy and promised to call me back one hour later. It did not happen. I have sent a email to inquiry about this on July 17, 2012 and have not received any response. In the last email I also report that the notebook PC only work with DVD-R discs not both DVD+R and DVD-R as it advertised.

I request Fujitsu to send me backup DVDs for the factory image and pre-loaded drivers, utilities and software. I also need a explanation about the issue on DVD+R issue.

Fujitsu Life Book Product Model No.C080401249 was given for repair to its service centre in Varanasi at Redington (India) Ltd., D-58/12, A-86 !st Floor, Gandhi Nagar Colony, Sigra, Varanasi-221010 (Tel.no.[protected]/83. It was given on 13 July, 2009. We approached them several times, but never received a proper or positive response. Today they said that they don't know anything about it, if we want to make complaint about it, we are free to do so. We did not find anybody responsible there even to talk to. Would you please help us in the matter?