Menu
For Business Write a review File a complaint

The good, the bad, and the ugly - discover what customers are saying about Inkjet Superstore

Welcome to our customer reviews and complaints page for Inkjet Superstore. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Inkjet Superstore.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Inkjet Superstore's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Inkjet Superstore, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Inkjet Superstore. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
R
8:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Inkjet Superstore Sold faulty ink jet cartridges

Early April I had purchased your TWO (2) Multi-Packs No. H-934XLBK/935XLCMY for my HP OfficeJet Pro 8025e printer, being advertised as being compatible for this printer. I opened one Multi-Pack and installed it properly – however the printer would not accept the cartridges, citing that these cartridges would not work on this printer. I ordered new cartridges from HP, and these work fine.

On April 7, 2022, I send an e-mail to INKJET alerting them and requesting return information. The same was replied; “Your inquiry was submitted and will be responded to as soon as possible. Thank you for contacting us.”

However never received a reply to the same.

On April 20, 2022, I had an INKJET CHAT, however it was likewise fruitless.

Thereafter I mailed an inquire to the INKJET office at; 19850 Nordhoff Place, Chatsworth, CA 91311, again no reply.

On May 18, 2022, I had mailed a letter to INKJET’s Corporate Headquarters at: 11111 Inkjet Way, Willis, Texas 77378, likewise no reply

On July 15, 2022, Send again an e-mail to INKJET, on June 15, 2022 received a reply stating:

“Your request (163564) has been received and is being reviewed by our support staff.

To add additional comments, reply to this email.” This again was just an empty ploy and ended right there.

Desired outcome: Requesting return label to return purchase for full refund.

Read full review of Inkjet Superstore
Hide full review
ComplaintsBoard
J
10:34 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Inkjet Superstore Service is unreliable

I have received incomplete orders on sets of inkjet cartridges twice in the past three months. On my order of eight cartridges last week, I was told, in effect, that I was wrong, that all the cartridges I had ordered were shipped when, in fact, one cartridge was not in the package I received. And so, I have had to suck up the $40 cost. I will not buy from Inkjet Superstore again.
www.johnconway.visualserver, com

Read full review of Inkjet Superstore and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
M
M
mcccorp1
Lynnfield, US
May 21, 2013 2:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I soooo agree. I'm in the technology industry. If I'm having this problem again a basic user. So I purchased 8 cartridges and being a small company, I don't print much. So my cartridge is now in an expired mode. I'm unable to use it. Now, I bought these in 2011 and stored the rest until I need them, right? So The first time I ran into this problem The tech was very helpful and sent out replacement cartridges for black. Well I have 6 more and there different colors. You would think that the tech would have told or warned me of this issue and explained that I should only purchase what I can use. But he didn't. I just called back today 5/21/2013 with the same issue with the color black that he already has replaced, to only tell me with an attitude that there's nothing he can do. I will have to purchase all new cartridges again, even the black cartridge that he has already replaced.
I'LL NEVER BUY FROM THEM AGAIN AND SO SHOULD YOU! BANNED THIS COMPANY IN AMERICA.
Stop buying overseas and buy American.

C
C
Cartridge Superstore
West Lafayette, US
Apr 03, 2010 4:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Stop buying from these goofballs...own your own ink and toner e-commerce business and buy from yourself. $4.96 per month...that's right...$4.96 per month and you're in Biz! Go to www.cartridgesuperstore.com and start making money today! "We are changing the way America buys ink"!

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.