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The good, the bad, and the ugly - discover what customers are saying about Mongo Card

Welcome to our customer reviews and complaints page for Mongo Card. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Mongo Card.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Mongo Card's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Mongo Card, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Mongo Card. Your feedback is an important part of our community and will help others make informed decisions.

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3:38 pm EST

Mongo Card took unauthorized cash

I was applying for a payday loan and that website flipped me over to the Mongo Card . It said i was approved for 2, 500 in credit and they were billing my checking acct in the amt of 99.95 . I DID NOT AUTHORIZE THIS TO COME OUT OF MY ACCT BUT THEY GOT MY ACCT NUMBER FROM THE PREVIOUS WEBSITE. This place needs to be shut down. They pray on people that do not have alot of money and then take money that was not said they could have.

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5:22 pm EDT

Mongo Card Not Secure

I sent applied for a pay day advance they call said I was approved walked me through the site and once I was in hang up. It was not for a loan it was for Mongo Card for items. Tried to call back the number they called from but it picks up and hangs up. The worst of all it was not even my info it belong to a man in SC I had his birth date his SS# address and routing number. This is a SCAM do not sign up on this site.

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Mongo Card
Saint Petersburg, US
Oct 05, 2011 5:04 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please call Mongo Card customer service at [protected] M-F 9am to 5:30pm EST. We will gladly resolve any issues.

Thank you,
Mongo Card

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3:14 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Mongo Card Scammed and taking legal action

I need help on this... I want my membership fee
To be given back. The vz company which called
To direct my loan signed me up without my signature or consent to a 99.95 dollar charge on my bank account... I needed money for medicines and to complete the rent and was lookin for a
Loan... In turn this website looked like a scam so I exited... And when I called the vz place they told me to exit and I did not need to pay the fee and since I did not authorize a payment that I was fine with just clicking out and they wouldn't charge me... I want to know what do I do in order to get my money which I did not give
Permission to take out back! I will take legal action if nessassary and will make this my goal. If I just am able to get my money back and will no longer further get these fraud charges I will leave this company alone. Just want my money back asap.

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brenda strong
Terre Haute, US
Jan 03, 2011 2:23 pm EST

I need my money back did nt no they were taking 99.95 out of my account now i have overdraft fees every day becasue i get a once a month check and dont have it i did not tell then 2 do it they said check that i was 18 give tey right 2 do so bull.

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11:32 am EST
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Mongo Card they took money out of my account

my name is leon grant and this company took out 99.00 dollars out of my checking account at philadelphia credit union and there check number they used is [protected] on 11/02/2010 and i would like my money returned back to my account [asap] please and it cost me a 25.00 dollars over draft fee to my number is [protected] my bank number is [protected]

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Debora Yates
Ponca City, US
Dec 29, 2010 4:42 pm EST

Mongo card took money out of my checking account. I want my money put back in today which is 99.95 or i will be contacting my attorney. Debora Yates

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SASHA N WILLIAMS
duquesne, US
Dec 18, 2010 3:05 pm EST

mongo card took money out my checking account that i did not how how they do that put my money back i have a over draft of 124.99 THIS IS WRONG SASHA WILLIAMS

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Garford Randolph
Zeigler, US
Dec 08, 2010 5:15 pm EST

This is Garford Randolph & Mongo card company electronicaly took 99.95 from my checking account plus the bank charged me 35.00 over draft fees I do not want this card nor do I want to be on your list

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4:17 am EDT
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Mongo Card money out of my account

usa crdit take $149.95 out of my account 10/13/2010. when i called to ask them why they said i order a credit card $2500 credit line to use one there web site . i told her that i could not pay my bill as it was why would i order a card to buy thing on a web site .i told her i dont want it and she said she would refund my money back into my account of $114.00 because $35.00 was a non refundable .she said it would take 2 weeks to put it back or she would send me a check for $75.00 and i could use the card . i have no card and no check

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Belinda Youjg
Leonardtown, US
Oct 06, 2011 11:31 pm EDT

I agree 100% because I never authorized them to take money out of my account, and quess what they are going to give me my money back, because I will be getting a lawyer, I didnt even know that they were taking my ###ing money out of my account and I want every ###ing penny of my money back. (ASAP), because they dont know who they are ###ing with...

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Mongo Card
Saint Petersburg, US
Oct 05, 2011 4:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please call Mongo Card customer service at [protected] M-F 9am to 5:30pm EST. We will gladly resolve any issues.
Thank you
Mongo Card

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lori burns
Waterloo, US
Oct 05, 2011 4:30 pm EDT

There has been a 99.95 debit takin from my account after I told them I wasn't interested and now I am in the negative. I want this stop as of today October 5th 2011 If not this will be reported to my local police department And also I want the 30.00 I got charged returned today as well
Lori Burns p.s I expect an e-mail when it has been returned..

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Robert Jen
atlanta, US
Dec 27, 2010 2:38 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I agree they took out 99.95 without me knowing I was filliong out an application a pop up pop up and when I was about to submit my information I submitted there information .I resent the information back to them to tell them no they still deducted from my account .This is a scam be very careful.

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Mongo Victim
Rehoboth Beach, US
Dec 19, 2010 10:46 pm EST

Mongo card representatives are complicit frauds and the entire operation is a criminal operation that should be investigated and punished for intestate fraud and theft by deception in violation of every consumer protection regulation and law. If they are permitted to continue this fraudulent unauthorized electronic debits, they should be swamped by victims and forcibly detained for their crimes against those who can ill afford this disgraceful behavior. Talk about Scrooge, they go one worse and actually take cash out of the pockets of unwitting decent citizens with virtually no recourse to recoup their lost funds. Their agents should be sent to the hottest places in Hell to burn for their crimes. What a disgrace. Where are the Attorneys General?

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7:17 am EDT
Resolved
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Mongo Card Took money out mof my account - didn't authorize!

The mongo card is not a scam! In the beginning i thought i fell victim of scam to mongo card, then i called their customer service line which i found on my bank statement. I spoke with a young man named jermy i believe and he provided a great amount of help. He explained the credit line in detail and also told me i may have applied in error because they do advertise on payday loans and cash advance websites at this point i realized i had applied for several payday loans and may have not read the terms of service or paid attention to what i was signing up for simply because i was in a rush to get money. I called customer service and jermy helped me in my situation and in the end gave me time to go to the website and take a look at the things they offer. Since then i have been printing out coupons on the daily and saving money many places i'd be throwing the money away. Mongo card is not a scam my suggestion to all who are quick to scream fraud is go back and read the tos and chances are you'll see you signed up for these charges. Don't get me wrong there are a lot of scams out there but this is not one and this is coming from a 53 year old man with a lot of experience doing everything online due to the fact i am wheelchair bound.

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AlexWilliams
Lincolnton, US
Jul 12, 2016 5:32 am EDT

I was applying for a loan on-line when this ad for Mongo card pops up. I closed out the window and thought no more of it until this morning when I checked my checking account and found they have tasking 99.95 out of my account. I never gave my information to this compoany nor did I approve of any debit. This company is a scam and there shluld be a law against what they are doing...
I talked with a supervisor and demanded my money back...I gave them 24 hours to funed it back to my account. I will file a complaint with the BBB in their state.

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charissa dottin
US
Dec 30, 2015 3:54 pm EST

i hadd a account with u guys i wanna see if i can get a card for my account.

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charissa dottin
US
Dec 30, 2015 3:51 pm EST

my account probably under cheryl jackson

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charissa dottin
US
Dec 30, 2015 3:50 pm EST

i have a account with you guys i want ta know if i can be sent a card.

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krystal_johnson
San Jose, US
Sep 18, 2011 4:41 am EDT

i went to check my bank account online just rite now and they took $99.95 out of my account with out my approval ! i was online applying for a payday loan and i DID NOT sign up for mongo card ! they betta give me money back !
call Krystal Johnson a [protected]

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Mongo Victim
Rehoboth Beach, US
Dec 19, 2010 10:51 pm EST

These cheaters and frauds deceived and mislead innocents applying for on-line emergency funding by debiting their bank accounts for a worthless and non-existent credit card. It is a complete fraud and sham, and should be punished by federal authorities for interstate fraud and deception.

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Taylor Brown
GJ, US
Aug 21, 2011 6:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

illegal use of bank debit card.

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Uptown72
New Orleans, US
Aug 05, 2011 1:57 am EDT

I never authorized this firm to debit my account! Scam! Scam!

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Mike Perry
weldona, US
Jan 13, 2011 12:31 am EST

I was trying to get a payday loan and some how they took my money and i want it back.

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jaunita pantojas
Greensboro, US
Dec 08, 2010 11:49 pm EST

i was trying to get a loan and they denined me and took money out my account with out telling me

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