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The good, the bad, and the ugly - discover what customers are saying about Ordertree.com

Welcome to our customer reviews and complaints page for Ordertree.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Ordertree.com.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Ordertree.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Ordertree.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Ordertree.com. Your feedback is an important part of our community and will help others make informed decisions.

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M
3:17 pm EDT

Ordertree.com Week later they have not yet shipped my order, but they did charge my credit card

I called ordertree prior to ordering my parts ot check on availability the girl on the phone told me that they were in stock I asked her if they would ship that day she stated they would ship in the am I went back and ordered on line. It is now i week later and they have not yet shipped but they did charge my credit card.

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J
8:30 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ordertree.com Bad service

Their website has hidden policies:

Restrictive return policy and costly restocking fees for returns.

Prices subject to change without notice.

I ordered an item, it arrived at double the original cost.

Policies not obvious unless you search every possible link on their website.

Policies should be obvious and not hidden.

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Kimbo2513
US
Oct 02, 2022 11:38 am EDT

I ordered from Ordertree and I'm told the part is on backorder, then 10 months later I email and I'm told that the part is no longer available! I was told 10 months later and after I had to email them!

This company is not to be trusted!

Horrible customer service!

R
R
rfranklin
Wallins Creek, US
May 03, 2011 2:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have a complaint about weedeater, I know this is not their e-mail, I can't find one, complaints are probably the reason they don't have one, or at least keep it a secret, I just wanted to tell weed eater, their string trimmer is a load of crap, and I intend to tell every one I can how sorry they are, if you know their (weed eater brand) e-mail address, I would like to know, then I can tell them how sorry their products are. Thank you very much, r.byrd36@yahoo.com

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