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The good, the bad, and the ugly - discover what customers are saying about Process America

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3:10 pm EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.

Process America STOLEN RESERVE

Dont do business with process america, CEO Craig Rickard bough the bulding down in Canoga Park, with stolen money. THe scam is pretty simple, you open a merchant account with a 15% reserve to cover potential losses, they will keep 20% of each trnsaction you make until you close the account or until they terminate your account. As per Visa regulations the liability period when the account is closed is normally 9 months, but in process america case the reserve is eternal, becuse they dont return it to anybody. Avoid any contact with these scammers, for Craig Rickard this scam is a way of life, he bought a house, a Mercedes Benz, process america building with stolen money. According to several lawsuits Craig RIckard got away with 10 millon dollars of stolen reserve, and once Rickard is caught up he simply switches funding banks and the scam keeps going!

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9:04 pm EDT
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Process America FRAUD

Process America is a registered ISO for MCPS, Woodforest, this crook switches funding banks every now and then to avoid being detected by authorities and the card association.
Craig Rickard steals the reserve and when the angry customer s start complaining that the reverse are not being released this crook switches funding bank and doing so he keeps all the reserve to mantain his lavish life style, the hookers and the cocaine.
We have contacted MCPS, but they dont seem to care at all, they simply say that those are past deals therefore is not MCPS problem We wrote several letters to visa and mastercard, informing them that probably MCPS is very well aware of the situation, but since they have a % of the stolen reserve they look to another direction.
The OCC office, the Consumer Financial Protection Bureau, the BBB were all already contacted in an effort to get Process America Shut down for good along with Carig Rickard's partners in crime. We expect to see the MCPS contract with Process 4 America terminated soon! We have attached a picture of Craig Rickard, to make sure that if you see him lurking around keep the distance he will probably offer you a merchant with 20% reserve!

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6:27 pm EST
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Process America Craig Rickard C.E.O

Craig Rickard of Process America is a convicted Felon, He was convicted of trafficking cocaine and served seven years in a federal Prison. We are talking hundreds of pounds of Cocaine straight for the Cartel, That ran through this guys crime ring, . Reformed ? No still an (alleged )criminal. Yes, How is he illegally operating a financial institution as a felon, well we will get to that. All of these allegations are supported by evidence, and will be hard to argue if your Craig, Mr Rickard had quite a scam going and has modified it into what he thinks is a perfect white collar crime. But after years of patience and meticulous documenting. I have the evidence to put his little scam to an end. You see at Process America, customers often have money held on transactions, leave deposits, almost like security bonds in lieu of charge backs or suspicious transactions. These rules are standardized to protect the Bank.in order to offset any unpaid credit card processing that may either be disputed by customers or the Card Company Process America) itself. Customers over exceed the funds allowed to be processed in their MPA so the company can hold funds for up to 6 months. Hundreds of thousands of dollars fall between the cracks in these scenarios, especially because business do not pay attention or are simply fraudulent and do not want to face the recourse, When the companies fold or are terminated the money is often forgotten or the customers are told it was absorbed. Well safe to say from the records obtained from the bank I have work at, that Mr. Rickard not only persuaded others to forge and falsify documents making these monies available to him and his accomplices. When these companies go out of business, or their contracts are terminated. MANY ARE HIGH PROFILE PORNOGRAPHY RINGS AND BUSINESSES WHICH ARE THE MAINSTAY OF PROCESS AMERICAS CLIENTELE so when these guys run for the hills or forget about these deposits, Deposits that do not belong to Process America but are held as a refundable security. IT IS EASY PICK'NS FOR CRAIG RICKARD Mr, Rickard has persuaded some of his closest cronies to obtain similar DBA's and take legitimate customers deposits and switch them into alternate fraudulent accounts that seemed to the banks to be the same companies. However they were not. Many of this switching is just the surface of many of Craig Rickard's non ethical and criminal behavior. This predominately took place in the companies inception. But now I have learned that Mr. Rickard hes refined this down to a science. Craig Rickard lives like a rock star, He is arrogant and proud and thinks he is above the law. I can literally write a novel on this guys facade to subvert authority, and run his company as a felon against strict federal guide lines, Mr. Rickard put the Company in his wife name because State and Federal regulations will not let him operate a financial institution as a felon. However, he fraudulently masks his relationship as the Chief Officer and owner. behind his wife who he met in a strip club and has recently divorced him allegedly for her lack of heterosexuality. I don't know, and it is OKAY to be gay, if the story is true. I do know however he bough her a house on an esteemed Country Club in Simi Hills somewhere. She divorced him. It happens. All in all my complaint speaks for itself. I am not angry that Mr Rickard's dreams have come true and that it seems last He lives like a hybrid of A rock star and Tony Montana but as you can see Mr, Rickard still has a sense of entitlement when it comes to breaking bending subverting and proffering from his ongoing criminal enterprise, Time will catch up soon. The wheels on the bus go round and round. The names of his accomplices will soon come out as I am handing all documents over to the Attorney Generals office and the F.CC. Have a nice day, I suggest it will be a lot nicer if you consider that this company is not a good choice based on my allegations. Its not illegal to process pornography Companies, That is not my complaint, Craig Rickard is not charged with any crime as of yet, So these are merely allegations and he innocent until proven guily! Everyone is entitled to due process. Once the rock is turned the bugs will run!

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Update by Bank Holders Trust and Investigations
Mar 01, 2012 2:08 am EST

As stated before, These are not complaints, they are jealous rants from a few disgruntled ex friends and employees of Craig Rickard and Process America. Not a shred of merit to any of it, What is the truth? Well, in knowing Craig thirty years, I can honestly say that he is exemplary as an ethical business man. He is also a credit to society. He has taken advantage of his mistakes by learning from them. Craig is overly generous and loyal to his customers. he is an honest and fair man, a great father. These rants are the last ditch attempt to ruin or discredit Mr. Rickard's climb to success all because he would not continue to loan money out as ha has done to try to help his friends. The price for saying no? Perhaps. In the thirty years I have known Craig, There are few people that have risen up as trustworthy and productive members of society with his credentials. Congratulations on your well Earned success Craig!

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Eastcoastcousin
Westborough, US
Dec 14, 2012 7:00 pm EST

I'm family and he ###ed me over. Guys a piece if ###!

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A Loyal Merchant
US
Apr 05, 2012 9:01 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have been a business owner for the last 17 years and for the past 8 years Process America has done my credit card processing. I am a high risk business and when there are any issues with charge backs, Process America is on top of the issue immediately. My monies have always been given to me in a timely manner. I am a repeated customer because of the hospitality, genereosity and honesty that lies within Craig Rickard, as well as, all of the staff at Process America. I do not have one complaint about the company or anyone affilated with it, rather, I would recommend them as your credit card processor. I speak to Craig Rickard on a regular basis and he has been nothing but helpful and extreamly attentive. He is an honest and loyal person. Anyone who works with Craig Rickard or Process America will immediatly see that.

Thank you Craig and Process America for exceptional business throughout the years. I look forward to many more!

- A Loyal Merchant

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Craig Rickard Criminal Record
Canoga Park, US
Mar 03, 2012 5:49 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Of course this is all TRUE, Craig you are a convicted felon and you've ripped off many people with your con games! Don't do business with Process America as they will take your money. Stop trying to cover up the truth under your fake responses, this is obviously you doing a poor job covering up the story,

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7:38 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Process America merchant services scam

Do not enlist your company to process credit cards through Process America out of California. They charge 10-20% "reserve" funds for 270 days, as stated in their contract. Once their 270 day period is up they will not release your funds no matter how big or how small this has added up to. Go with a larger, more legitimate company that follow through on the contract that you arrange with them. Plenty of other larger companies release your funds without even hassling them for it. I know of a company that clsoed 18 months ago (twice the contract period) and they are still giving the run around of why they will not release even one red penny. Not only do they gouge you with rates of apprx 5% then they charge an additional reserve of 10-25% that is supposed to be somewhat of a savings account for you or your company and they fraudelantly will keep that as well. Why take the chance? Use a real company. offshore merchants have a better chance of returning your funds than these crooks!

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Satisfied Merchant
Nun ya, US
May 03, 2012 2:24 pm EDT

I have been with Process America for years and I have nothing but wonderful things to say about the company and its owner Craig Rickard. They are on top of their game. The customer service is fantastic and the risk dept. is always on their toes when it comes to anything questionable, and whatever the issue is it is solved same day.

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Process America Review - Craig Rickard
US
Feb 13, 2012 6:34 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Process America is a registered ISO of MERRICK BANK, PREVIOUS HARRIS BANK they are running a fraudulent enterprise, The scam consists of placing a 20% reserve for any credit card transation to cover potential losses for high risk business, but if for any reason your business is shut down they must by the credit card association rules release those funds after 9 months of the account closure., but in process america's case they wont release a penny, it seems that CRAIG RICKARD is living a lavish life style off his closed EX CLIENT'S account's reserve. Apparently processing credit cards is not CRAIG RICKARD main business, obviously stealing his client's reserve is more profitable. At this point several EX angry clients are filling a class action lawsuit against CYNERGY DATA and PROCESS AMERICA to recover the stolen money tjhat CRAIG RICKARD collected over the years. Some clients went even further they are seeking the FTC help to assist them against PROCESS AMERICA DECEPTIVE BUSINESS PRACTICE. I hope somebody at MERRICK BANK, HARRIS BANK or the CREDIT CARD ASSOCIATION read this and put a stop on this SCAM. We also made a background check on CRAIG RICKARD and according to police records he was arrested on drug possesion back on 1991. DONT DO BUSINESS WITH PROCESS AMERICA, THEY WILL STEAL YOUR RESERVE!

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shadow9000
Tampa, US
Feb 10, 2012 5:48 pm EST

SIMI VALLEY : 3 Men Arrested on Drug Charges
Ventura County News Roundup June 28, 1991|RHONDA NOWAKThree Simi Valley men were being held Thursday in Ventura County Jail on suspicion of possessing and selling cocaine, authorities said.

Craig Rickard, 26, Martin Schulz, 21, and Kurtis Hulsebus, 21, were arrested by Ventura County sheriff's detectives Wednesday after 2.2 pounds of cocaine was found in their possession, Sheriff's Sgt. Gary Pentis said.

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Process America Fraud
US
Feb 02, 2012 7:15 pm EST

Process America its run by Craig Rickard. He is a Thief. He makes many promises to pay and never pays. He's a ### and no one should do business with Process America. They will steal your money, and lie.

Craig Rickard from Process America is a convicted felon:
http://articles.latimes.com/1991-06-28/local/me-1315_1_simi-valley

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Site Theft Taskforce
US
Jul 08, 2010 8:27 pm EDT

I've used Process America before and THEY ARE ABSOLUTELY THE WORST credit card processor on the planet! They are a bunch of lying thieves! Yes, they will promise you the world and then keep all of your F'ing money...If you use this company currently, do yourself a favor and STOP NOW! and if you're even just thinking about using them...well, you're a complete idiot! I hope this helps someone...

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