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2.0 4 Complaints
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Ringtone.com Complaints 4

ComplaintsBoard
J
3:09 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ringtone.com Monthly wireless charges - scam!

I've read some of the other complaints about this scam, however I never even signed up for a "free" ringtone. Subsequently, a fraudulent charge of $9.99 appeared on this month's Verizon Wireless bill as "data". I called Verizon and they gave me the number on the bill which turned out to be for Ringtones.com. First, of course, I had to text (more money) this company at 36726 with the message STOP, then call them at the number Verizon provided which is [protected]. A rather nice man said that he would send me a check (we'll see about that) and all charges would stop. I'm the only one that uses my computer in the house so I have no idea how they got my cell phone number! Hopefully, I'll see that check in a couple of weeks!

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hopeful
US
Mar 05, 2009 8:45 pm EST

just so you know-9.99 charges like the one you are talking about are billed as a monthly subscription and not per usage-so sending a txt to them to unsubscribe doesnt cost anything addtl unless you dont have a regular txt pckg

ComplaintsBoard
J
9:33 pm EDT

Ringtone.com online survey is a scam

while filling out a survey the site asks for a phone number to send a pin # to. I had it sent to my daughter's phone and when she got the text message containing the pin # she called me and told me the numbers, so I entered the number into the box in the survey then the next screen appeared and asked me to buy products. At this point I closed the webpage and did not agree to buy anything. my daughter got a text message a minute later stating her phone account was being charged for a monthly service. this is an online scam.

thank you
jim hill

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LSallo
Oct 15, 2007 12:00 am EDT

This site forces you to register in order to browse the ringtones, but once you register you are billed a NON-refundable fee of $9.99 whether you ever use the service or not. You can cancel the "service" immediately but you will still be billed the $9.99 just for signing onto the website. Don't waste your time or money with ringtone.com!

I
I
itsyou
US
Jun 25, 2009 9:48 am EDT

this is in no way an online scam, if you would have read the page before entering the information, or if your daughter would have finished reading the text message before blindly giving you the pin number, you both would have seen that there was charges involved. As it states in the message and on the webpage when entering the pin number that there is charges. Just like anything else in this world maybe you should open your eyes and read what is in front of you.

K
K
KRB
Nov 03, 2007 8:06 pm EDT

I decided to register with Ringtones.com because of the variety of ringtones, wallpapers, etc. Needless to say that downloading the ringtones/wallpapers did not work for me after following the instructions. I emailed ringtones several times only to get the standard "someone will contact you within etc... email" and I still haven't received any email - this was about two months ago.

Lesson to be learned - don't trust every website as being legit and this is definitely one that is not!

ComplaintsBoard
K
12:00 am EST

Ringtone.com Charged $9.99 without knowing!

Thought we were downloading a single ring tone and somehow got signed up for music triva text messages for $9.99 a month. Took me 4 months to notice and get if off my bill. Ringtone.com would not refund me even when their own records showed we only got 1 text message in the 4 months. Watch out and read the fine print if use these guys.

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mary
Jun 28, 2008 5:40 pm EDT

I don't want ringtones, nor charges to my account! Beware all!

T
T
tanxun
Raleigh, US
Aug 25, 2010 1:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I subscribed Ringtone service on 07/25/2010 but cancelled it immidately after registration. I am sure that I have been unsubscribed from Ringtone.com by their text message. However, to my surprise, I was still charged a monthly fee of $9.99 by this stupid company--ripeoff!

C
C
chris
DOVER PLAINS, US
Apr 03, 2009 2:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I downloaded a ringtone, and I kept paying my sprint bill. One month I looked at my charges and I have $9.99 chge
on my bill. Call up sprint and they don't know who it is. I don't text so I look at old text messages, and there it is that
I was approved for ringtones for $9.99 a month. That message was from dec 08 and i ignored it since i don't text. This company
is a ripeoff!

S
S
Steve Paul
Sep 25, 2008 1:59 pm EDT

I found $9.99 charge on my bill for 4 months (PREMIUM SERVICES), T-Mobile knows about this. Called [protected] for customer service they said my daughter had to sign up using a special number or enter from a web page and then enter a confirmation number from a recieved text message. Cost me $40 for 1 text message - beware!

Is Ringtone.com Legit?

Ringtone.com earns a trustworthiness rating of 67%

Generally safe, but check closely before sharing details.

Our conclusion: Ringtone.com's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

Ringtone.com you are considering visiting, which is associated with Ringtone.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • There was some difficulty in evaluating or examining the information or data present on the ringtone.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Ringtone.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The ringtone.com may offer a niche product or service that is only of interest to a smaller audience.
  • Ringtone.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to Ringtone.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
S
12:00 am EDT

Ringtone.com Scam and cheating!

On 9/7/07 I was online and saw an add "free" ring tones, just click here. To make a long story short I NEVER subscribed to anything and now I have been billed for $19.99. This is the biggest scam! I urge everyone not to try anything "free". I should have know better. Now Verizon tells me that I must pay this $19.99. I disagree but I have no choice. I have tried and tried to reach someone at Ringtones, but guess they have moved on with my MONEY! I am going to the District Attorney with this. There must be a law that protects innocent people!

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mary
Jun 28, 2008 5:42 pm EDT

I don't want to be charged for something that i don't want. I don't even want ring tones.

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Overview of Ringtone.com complaint handling

Ringtone.com reviews first appeared on Complaints Board on Oct 8, 2007. The latest review Monthly wireless charges - scam! was posted on Jan 27, 2009. The latest complaint Monthly wireless charges - scam! was resolved on Jan 27, 2009. Ringtone.com has an average consumer rating of 2 stars from 4 reviews. Ringtone.com has resolved 1 complaints.
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    548 Market St. № 77068, San Francisco, California, 94104, United States
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    May 24, 2024
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Ringtone.com is ranked 274 among 300 companies in the Mobile Apps and Add-Ons category

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