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Rock House Frenchies
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Rock House Frenchies Complaints 3

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9:16 am EST

Rock House Frenchies Dogs

They barely respond and if they do it takes a day with another text. Was suppose to have an appointment and was completely ignored on the address.

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9:26 am EDT
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Rock House Frenchies puppy breeder

I have also purchased a puppy from RHF. The puppy has been healthy. The only thing we have had to address are allergies; which is typical of the breed. I did want to add to the post that we were also told that the AKC papers would be sent to us and they never were. We will buy another Frenchie someday because we love the breed but we will not be repeat buyers from RHF. The parents of our puppy were not presented & the puppies were brought to us one at a time from the backyard. The information presented on the internet as it relates to "family breeders" doesn't seem to be legitimate. Maggie is the "store front" and the puppies come from multiple litters from multiple sources.

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Bonnie Austin Behrens
US
Jun 27, 2020 7:17 pm EDT

Contact the AKC and report them. https://devetr.akc.org/press-center/articles/responsible-breeders/

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10:17 am EDT

Rock House Frenchies french bulldog puppy

I purchased a Bulldog puppy from the breeder at Rock House Frenchies, Maggie Means-Evans. I orginally saw a black frenchie that I asked to go visit, she told me that one was sold but that her sister was still available. We went to go look at her and I fell In love with her cuteness. We got her papers saying Maggie sent them in and pre-paid the AKC registration and once we got a name she would mail us the official AKC papers. Less than a month later, we noticed a small white bump under her tail. My veterinarian said it is likely she had it for a couple months as they don't just come out of no where and that it can be a genetic thing and recommended we have it tested. It came back as a cancerous grade 2 Mast cell tumor (she is 4 months old at this time). Because of the location, surgery was not an option and our only option was to get radiation done or risk the chance of it spreading throughout her body. I reached out to Maggie, as she had owned the puppy longer than me at this point and kept her involved the entire process ( blood work, radiographs, CT scan and 3 rounds of radio surgery) our bills upward of 10, 000$ at this point. I also checked to see if any of her dogs had been diagnosed with this before-she told me no. Maggie was great with communicating with me at first until I started asking for help with the bills (keeping in mind I only had the puppy for a few weeks at this time). I asked for the money back we paid for the puppy to put towards the treatment to keep her healthy and give her the ability to live a longer life. The money I asked for back is a measly fraction of the amount of money I spent to keep our puppy healthy because I actually care about her wellbeing (I work as a Vet Tech and know how serious mast cells can be left untreated). Today, I cant even get a response from Maggie. I've reached out multiple times for any help at all. I've also reached out multiple times to get my puppy's AKC papers which I never recieved - my guess being that she doesn't want cancer showing up in her bloodline of dogs she breeds. (Well guess what, it is. My puppy matters and is doing great now, no thanks to you). I would NOT recommend going here, she does not care about her puppies, she only cares about selling the next one.

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Elmo Recovery
US
Dec 10, 2023 4:00 am EST
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I’ve purchased 2 French Bulldogs from Rock House 1 8 years ago and the other 5 years ago and have not had any problems since purchasing the lovely dogs.

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Bonnie Austin Behrens
US
Jun 27, 2020 7:11 pm EDT

These breeders need to leave the Breeder to the professionals. Mixing dogs to get colors that they call exotic or faded are what I have read are causing problems in the dogs blood lines. It’s all about the Money with these people. If she really cared about that puppy she should have helped you out . I’d file court papers against her. Since you didn’t receive you AKC paperwork. And Bring you vet bills in that day of court. The reason I say this is Hartz Mountain paid me for my dog when it ate one of its bones and she died. They paid all the vet bills. My dogs special food bill, and gave me money to buy a new puppy. The breeders I bought my dog felt so bad she gave me pick of a litter for free, and so, In return I purchased a puppy from the breeder for my brother... my dog was the sister to the English Spring Spaniel that won the Westminster Dog Show a few years ago. A Tri color ESS. That a Excellent Breeder that cares for the pups. It’s not always about the money. I myself am looking for a Frenchie pup but now I have to wonder. People and money 💴 and what they will do for it. $ 3 and 4 thousand for a pet dog.. that’s not a Show Dog ... you back yard breeders can’t guarantee anything. So I’m going to help you out here. I have owned many AKC dogs check this out... many breeders say they don’t want you to visit there Kennel well p, the AKC says you should do just that... read this link and there is a number to contact. You can also contact the AKC and tell them this person will not give you AKC paperwork . https://devetr.akc.org/press-center/articles/responsible-breeders/

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Rock House French Bulldogs
US
Oct 09, 2018 2:18 pm EDT
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There are always two sides to every story - I most certainly did try to work something out with this young woman but she refused. I am happy to provide references from the many satisfied families I have dealt with.

Is Rock House Frenchies Legit?

Rock House Frenchies earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Rock House Frenchies to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Rock House Frenchies is known for their high standards and safety. If you're thinking about dealing with Rock House Frenchies, it's wise to check how they handle complaints.

We found clear and detailed contact information for Rock House Frenchies. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Rock House Frenchies has claimed the domain name for rockhousefrenchies.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Rockhousefrenchies.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • We detected that rockhousefrenchies.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • Rock House Frenchies protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Rock House Frenchies has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

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Overview of Rock House Frenchies complaint handling

Rock House Frenchies reviews first appeared on Complaints Board on Jun 28, 2018. The latest review Dogs was posted on Jan 2, 2022. Rock House Frenchies has an average consumer rating of 1 stars from 3 reviews. Rock House Frenchies has resolved 0 complaints.
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  1. Rock House Frenchies Contacts

  2. Rock House Frenchies phone numbers
    +1 (602) 696-0213
    +1 (602) 696-0213
    Click up if you have successfully reached Rock House Frenchies by calling +1 (602) 696-0213 phone number 0 0 users reported that they have successfully reached Rock House Frenchies by calling +1 (602) 696-0213 phone number Click down if you have unsuccessfully reached Rock House Frenchies by calling +1 (602) 696-0213 phone number 0 0 users reported that they have UNsuccessfully reached Rock House Frenchies by calling +1 (602) 696-0213 phone number
  3. Rock House Frenchies emails
  4. Rock House Frenchies address
    6128 East Quince St., Mesa, Arizona, 85215, United States
  5. Rock House Frenchies social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 14, 2024
Rock House Frenchies Category
Rock House Frenchies is ranked 62 among 99 companies in the Dog Breeders category

Most discussed Rock House Frenchies complaints

french bulldog puppy
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