CB Appliances Rowenta Steam Iron

Rowenta review: Steam Iron 6

gramj33 of Green bay, US

Dec 15, 2010 5:40 pm EST

Resolved

Featured review

I purchased a Rowenta Steam Iron which is not
cheap in price and it stopped working. My husband
took it apart and found that the cord was burnt off
in the Cord Support. This could have caused a fire,
I think Rowenta needs to do something about this
before they ahve a law suit against them for a
home burning down.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Keywords:

burnt off cord fire home burning down lawsuit price steam iron support working

Helpful? 1 0

6 comments

Add a comment

vfamily

1 comments

vfamily of US

Jan 21, 2011 2:36 am EST

I spoke with a Rowenta Customer Service person today about my iron that did catch on fire. I told them of my concern that someone could be injured or lose a life. My house could have burned down if I were not home. They were indifferent and didn't really even seem to care. I did not feel very valued at all as a customer.

Concerned citizen 3

Kernersville, US

1 comments

Concerned citizen 3 of Kernersville, US

Jul 10, 2011 3:48 am EDT

I recently had a similar issue with my rowenta dx 9300. My iron cord actually did catch fire. I recommend filing a report with the cpsc at www.saferproducts.gov.

T.Marchisello

1 comments

T.Marchisello of US

Nov 05, 2011 2:03 pm EDT

I have a rowenta iron for less than a year. Model No.DZ2060 U1.
The wire cover split and I got a short. It frightened me so that I threw out the iron and don't even know if I was covered under warranty. I am a senior citizen and have owned several irons for the last 60 years and have never experienced this type of short. I am very disappointed because I had heard many nice things about this iron. This experience has put a bad taste against your iron and will not be buying a rowenta in the future, nor will I recommend it to friends and family.

Kent_in_texas

Dallas, US

1 complaint

3 comments

Kent_in_texas of Dallas, US

Nov 21, 2012 8:53 am EST

A friend and myself have the model DX9080 that has a short in the cord and only 2 yrs old. These need to be recalled before someone burns their house down

Brenda Covell

2 comments

Brenda Covell of US

Feb 16, 2016 8:59 am EST

Right out of the blue my Rowenta iron(DW5000) started leaking.A lot!My husband checked it all over.It was not dropped.Called Rowenta to no avail!They could have cared less!A product as expensive as Rowenta should stand by their product better!

Brenda Covell

2 comments

Brenda Covell of US

Feb 16, 2016 9:03 am EST

Right out of the blue, my Rowenta iron started leaking.A lot!My husband checked it all over.It was NOT dropped.Called Rowenta. They could care less.pretty.Pretty bad customer service delivery for such an expensive product!

Rowenta - Rowenta Irons Violate Safety 6

Resolved

Rowenta - Failed to operate 4

Resolved

Rowenta - lack of customer service 1

Resolved

Rowenta - Iron 1700w rowenta focus

Rowenta - poor quality

Rowenta - Nano vacuum cleaner

Rowenta - Turbo silence extreme fan - vu 2631

Rowenta - X force flex 15.6 vacuum

Rowenta - Action be taken against Rick

Rowenta - Severe lack of repair center in Belgium

View all Rowenta reviews and complaints

Rowenta Contacts

Rowenta phone numbers

+33 974 503 623
+33 974 503 623

Click up if you have successfully reached Rowenta by calling +33 974 503 623 phone number 1 1 users reported that they have successfully reached Rowenta by calling +33 974 503 623 phone number Click down if you have unsuccessfully reached Rowenta by calling +33 974 503 623 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +33 974 503 623 phone number

100%
Confidence score

France

+1 (800) 769-3682
+1 (800) 769-3682

Click up if you have successfully reached Rowenta by calling +1 (800) 769-3682 phone number 1 1 users reported that they have successfully reached Rowenta by calling +1 (800) 769-3682 phone number Click down if you have unsuccessfully reached Rowenta by calling +1 (800) 769-3682 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +1 (800) 769-3682 phone number

100%
Confidence score

United States

+44 345 602 1454
+44 345 602 1454

Click up if you have successfully reached Rowenta by calling +44 345 602 1454 phone number 1 1 users reported that they have successfully reached Rowenta by calling +44 345 602 1454 phone number Click down if you have unsuccessfully reached Rowenta by calling +44 345 602 1454 phone number 1 1 users reported that they have UNsuccessfully reached Rowenta by calling +44 345 602 1454 phone number

United Kingdom

+61 130 030 7824
+61 130 030 7824

Click up if you have successfully reached Rowenta by calling +61 130 030 7824 phone number 1 1 users reported that they have successfully reached Rowenta by calling +61 130 030 7824 phone number Click down if you have unsuccessfully reached Rowenta by calling +61 130 030 7824 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +61 130 030 7824 phone number

100%
Confidence score

Australia & New Zealand

+43 18 903 476
+43 18 903 476

Click up if you have successfully reached Rowenta by calling +43 18 903 476 phone number 1 1 users reported that they have successfully reached Rowenta by calling +43 18 903 476 phone number Click down if you have unsuccessfully reached Rowenta by calling +43 18 903 476 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +43 18 903 476 phone number

100%
Confidence score

Austria

+32 70 233 159
+32 70 233 159

Click up if you have successfully reached Rowenta by calling +32 70 233 159 phone number 1 1 users reported that they have successfully reached Rowenta by calling +32 70 233 159 phone number Click down if you have unsuccessfully reached Rowenta by calling +32 70 233 159 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +32 70 233 159 phone number

100%
Confidence score

Belgium

+359 70 010 330
+359 70 010 330

Click up if you have successfully reached Rowenta by calling +359 70 010 330 phone number 1 1 users reported that they have successfully reached Rowenta by calling +359 70 010 330 phone number Click down if you have unsuccessfully reached Rowenta by calling +359 70 010 330 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +359 70 010 330 phone number

100%
Confidence score

Bulgaria

+385 13 015 294
+385 13 015 294

Click up if you have successfully reached Rowenta by calling +385 13 015 294 phone number 1 1 users reported that they have successfully reached Rowenta by calling +385 13 015 294 phone number Click down if you have unsuccessfully reached Rowenta by calling +385 13 015 294 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +385 13 015 294 phone number

100%
Confidence score

Croatia

+420 731 010 111
+420 731 010 111

Click up if you have successfully reached Rowenta by calling +420 731 010 111 phone number 1 1 users reported that they have successfully reached Rowenta by calling +420 731 010 111 phone number Click down if you have unsuccessfully reached Rowenta by calling +420 731 010 111 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +420 731 010 111 phone number

100%
Confidence score

Czech Republic

+49 698 5040
+49 698 5040

Click up if you have successfully reached Rowenta by calling +49 698 5040 phone number 1 1 users reported that they have successfully reached Rowenta by calling +49 698 5040 phone number Click down if you have unsuccessfully reached Rowenta by calling +49 698 5040 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +49 698 5040 phone number

100%
Confidence score

Germany

+36 618 018 434
+36 618 018 434

Click up if you have successfully reached Rowenta by calling +36 618 018 434 phone number 1 1 users reported that they have successfully reached Rowenta by calling +36 618 018 434 phone number Click down if you have unsuccessfully reached Rowenta by calling +36 618 018 434 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +36 618 018 434 phone number

100%
Confidence score

Hungary

+39 245 7751
+39 245 7751

Click up if you have successfully reached Rowenta by calling +39 245 7751 phone number 1 1 users reported that they have successfully reached Rowenta by calling +39 245 7751 phone number Click down if you have unsuccessfully reached Rowenta by calling +39 245 7751 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +39 245 7751 phone number

100%
Confidence score

Italy

+31 858 2424
+31 858 2424

Click up if you have successfully reached Rowenta by calling +31 858 2424 phone number 1 1 users reported that they have successfully reached Rowenta by calling +31 858 2424 phone number Click down if you have unsuccessfully reached Rowenta by calling +31 858 2424 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +31 858 2424 phone number

100%
Confidence score

Netherlands

+48 221 168 654
+48 221 168 654

Click up if you have successfully reached Rowenta by calling +48 221 168 654 phone number 1 1 users reported that they have successfully reached Rowenta by calling +48 221 168 654 phone number Click down if you have unsuccessfully reached Rowenta by calling +48 221 168 654 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +48 221 168 654 phone number

100%
Confidence score

Poland

+351 808 284 735
+351 808 284 735

Click up if you have successfully reached Rowenta by calling +351 808 284 735 phone number 1 1 users reported that they have successfully reached Rowenta by calling +351 808 284 735 phone number Click down if you have unsuccessfully reached Rowenta by calling +351 808 284 735 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +351 808 284 735 phone number

100%
Confidence score

Portugal

+40 213 168 784
+40 213 168 784

Click up if you have successfully reached Rowenta by calling +40 213 168 784 phone number 1 1 users reported that they have successfully reached Rowenta by calling +40 213 168 784 phone number Click down if you have unsuccessfully reached Rowenta by calling +40 213 168 784 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +40 213 168 784 phone number

100%
Confidence score

Romania

+7 495 213 3237
+7 495 213 3237

Click up if you have successfully reached Rowenta by calling +7 495 213 3237 phone number 1 1 users reported that they have successfully reached Rowenta by calling +7 495 213 3237 phone number Click down if you have unsuccessfully reached Rowenta by calling +7 495 213 3237 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +7 495 213 3237 phone number

100%
Confidence score

Russia & CIS

+421 232 199 930
+421 232 199 930

Click up if you have successfully reached Rowenta by calling +421 232 199 930 phone number 1 1 users reported that they have successfully reached Rowenta by calling +421 232 199 930 phone number Click down if you have unsuccessfully reached Rowenta by calling +421 232 199 930 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +421 232 199 930 phone number

100%
Confidence score

Slovak Republic

+34 933 063 766
+34 933 063 766

Click up if you have successfully reached Rowenta by calling +34 933 063 766 phone number 1 1 users reported that they have successfully reached Rowenta by calling +34 933 063 766 phone number Click down if you have unsuccessfully reached Rowenta by calling +34 933 063 766 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +34 933 063 766 phone number

100%
Confidence score

Spain

+90 444 4050
+90 444 4050

Click up if you have successfully reached Rowenta by calling +90 444 4050 phone number 1 1 users reported that they have successfully reached Rowenta by calling +90 444 4050 phone number Click down if you have unsuccessfully reached Rowenta by calling +90 444 4050 phone number 1 1 users reported that they have UNsuccessfully reached Rowenta by calling +90 444 4050 phone number

Turkey

+82 805 234 711
+82 805 234 711

Click up if you have successfully reached Rowenta by calling +82 805 234 711 phone number 1 1 users reported that they have successfully reached Rowenta by calling +82 805 234 711 phone number Click down if you have unsuccessfully reached Rowenta by calling +82 805 234 711 phone number 0 0 users reported that they have UNsuccessfully reached Rowenta by calling +82 805 234 711 phone number

100%
Confidence score

South Korea

More phone numbers

Rowenta emails

info@rowenta.com

100%
Confidence score: 100%

Support

Rowenta address

4 Chemin du Petit Bois, Ecully, 69130, France

Rowenta social media
Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Oct 31, 2024