Rozetka’s earns a 5.0-star rating from 5 reviews, showing that the majority of online shoppers are exceptionally satisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Switching to Chinese Shops: Budget-Friendly Alternatives to Rozetka
I've had a pretty decent time shopping with Rozetka before but lately I've been using it less and less since I started buying stuff from Chinese shops instead. The prices there are just more in my budget and they've got a lot of the same products.
Rozetka Review: Vast Selection & Competitive Prices with Variable Service
I've been shopping at Rozetka for a while now and honestly, it's been a pretty good experience overall. Their website is easy to navigate and they got a huge selection of products which is great. I've ordered a bunch of different things from electronics to home goods and most of the time everything arrives just fine and on time.
But I gotta say, their customer service can be hit or miss. There was this one time I had an issue with a return and it took a bit longer than I expected to get it sorted out. They did fix it in the end, but it was a bit of a hassle.
Prices are competitive, which I appreciate. They often have sales or special deals going on, so I try to keep an eye out for those. Shipping's been reliable for the most part, but I've heard from a friend that they had a package arrive late once.
Overall, I'd recommend Rozetka, especially if you're in Ukraine and looking for a convenient way to shop online. Just be prepared for the possibility of needing a little patience with customer service if you run into any problems.
Convenient Pickup Locations: A Frequent Shopper's Delight!
I've shopped at this store a bunch of times and its super handy that they got these pickup spots in lots of cities I've been to. Really appreciate that.
-
Pros
- Vast Product Range
- Competitive Pricing
- Reliable Delivery Service
- User-Friendly Interface
- Robust Customer Support
-
Cons
- Limited International Shipping
- Intense Market Competition
- Customer Service Inconsistencies
- Product Selection Bias
Rozetka.ua Review: A Top-Notch Ukrainian Online Shopping Gem!
I've been shopping on rozetka.ua for a while now and honestly, it's pretty great. I heard it's one of the top sites in Ukraine and I'm not surprised cause in June they had a reach of 36.5%, which is huge! Most people, including me, seem to be happy with their buys from there. So yeah, I'd give it a solid 5 stars for sure.
Rozetka Review: Wide Range & Decent Service, But Check Descriptions!
I've been shopping at Rozetka for a while now and honestly, it's been a pretty good experience overall. Sometimes the delivery takes a bit longer than expected but that's not too big of a deal for me. The range of products is really wide, which is great cause you can find almost anything you need in one place. Customer service is decent too, they usually respond pretty quick if you got any issues or questions. Just one thing, watch out for the product descriptions, they can be a bit off sometimes, so better double check before you buy :)
Rozetka Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent Rozetka, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is Rozetka Legit?
Rozetka earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Rozetka has received 5 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for rozetka.ua can be seen as a positive aspect for Rozetka as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Rozetka's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Rozetka.ua has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Several positive reviews for Rozetka have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up Rozetka and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About Rozetka
The platform is designed to facilitate a seamless shopping experience, providing detailed product descriptions, customer reviews, and comparison features to assist buyers in making informed decisions. Rozetka also offers various payment options, including cash on delivery, credit card payments, and installment plans to accommodate different customer preferences.
In addition to retail sales, Rozetka provides services such as product warranties, a return policy, and customer support to address any post-purchase inquiries or issues. The website is structured to ensure ease of navigation, with a search function and categorization that helps users find products efficiently.
Rozetka's logistics network supports delivery services throughout Ukraine, aiming to ensure timely and reliable shipment of orders. Customers can opt for home delivery or pick up their purchases from designated Rozetka pickup points.
As an online retailer, Rozetka is committed to offering a diverse inventory and facilitating a convenient shopping experience for its customers. The platform's user-friendly interface and customer-centric services are designed to meet the evolving needs of the modern consumer.
1. Log in or create an account: To begin, ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, you will need to register by providing the necessary information and verifying your email address.
2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.
3. Writing the title: Craft a concise title for your complaint that encapsulates the core issue you have with Rozetka. This title should be clear and to the point, allowing readers to understand the gist of your complaint immediately.
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with Rozetka. Mention specific areas such as customer service, product quality, delivery, pricing, or return policies. Include relevant dates, order numbers, and any correspondence you've had with the company. Clearly describe the nature of the problem, the steps you've taken to resolve it, and the response (or lack thereof) from Rozetka. Detail how this issue has personally affected you, whether it's frustration, financial loss, or time wasted.
5. Attaching supporting documents: Attach any relevant documents such as receipts, emails, or screenshots that support your claim. Be cautious not to include sensitive personal information that could compromise your privacy or security.
6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial loss you've incurred as a result of your issue with Rozetka. In the 'Desired Outcome' field, clearly state what you expect as a resolution from Rozetka, whether it's a refund, exchange, apology, or any other specific action.
7. Review before submission: Before submitting your complaint, review it thoroughly to ensure that it is clear, accurate, and complete. Check for any spelling or grammatical errors, and verify that all the information provided is correct and relevant to your complaint.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, keep an eye on your ComplaintsBoard.com account for any updates or responses. You may receive feedback from Rozetka or from other users who have had similar experiences. Engage with these responses as appropriate to further your case.
-
Rozetka Contacts
-
Rozetka social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreNov 16, 2024
Soak&Sleep
1 review
eSureBuy.com
25 reviews
Purchasing Power
26 reviews
QVC
187 reviews
Puppy Dogs & Ice Cream
15 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!