Menu
For Business Write a review File a complaint
Rummos-shop Customer Service Phone, Email, Contacts

Rummos-shop
Reviews and Complaints

www.rummos-shop.com

Learn how the rating is calculated

1.0 2 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Rummos-shop Reviews 2

ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Rummos-shop Disappointing Experience with Rummos-Shop: Terrible Customer Service and No Refund/Exchange

When I got my shoes from Rummos-shop, I was really excited to try them on. But when I did, I was really disappointed. They were way too small and uncomfortable. I immediately contacted their customer service to ask for a refund or exchange, but I haven't heard back from them in over four weeks. I've sent them multiple messages, but they haven't responded to any of them. It's really frustrating because their website says that they offer refunds and exchanges within 30 days of purchase.

I even went ahead and sent the shoes back to the address listed on their website, but they never received the package. I had to pay 20 euros for tracking, but it was all for nothing. I'm really disappointed with the lack of customer service from Rummos-shop. They don't seem to care about their customers at all.

I would definitely recommend going to a physical store instead of ordering from Rummos-shop. It's just not worth the hassle and frustration. I wish I had checked Trustpilot before ordering from them. It seems like a lot of other people have had similar experiences.

Overall, I would not recommend Rummos-shop. Their customer service is terrible and they don't seem to care about their customers. It's best to avoid them and go to a proper shop instead.

Read full review of Rummos-shop
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Rummos-shop Disappointing Experience with Rummos: Delayed Shipping and Poor Customer Service

I gotta say, I bought a couple of pairs of Rummos from their website (rummos-shop.com) back in November 2021. I needed them for a dance performance that was coming up soon, so I was pretty excited to get them. I had tried some of their shoes before from another store and they were pretty good quality, so I figured I'd give them a shot.

After about two weeks, I got a notification that my shoes had shipped. I was stoked! But then, week 5 rolled around and I still hadn't received them. I checked online and saw that the shoes were still in Portugal. I was bummed out because I knew I needed them for my performance, so I wrote to Rummos customer service to let them know I had to cancel the order because the shoes wouldn't arrive in time.

But then, I didn't hear back from them for 10 whole days! That's a long time to wait for a response, especially when I needed the shoes for a performance. So, I decided to open a dispute with my credit card company. I mean, what else was I supposed to do?

Well, guess what? Three weeks after I filed the dispute (which was exactly two months after I placed the order), Rummos finally shipped the shoes. Can you believe it? They arrived a whopping 10 weeks after I placed the order! By that time, I had already bought replacement shoes a week before they sent the second shipment. I was so frustrated!

So, I contacted Rummos customer service again to request return information, but I haven't heard back from them at all. It's like they don't even care that I spent $240 on two pairs of shoes that I don't even need anymore. I'm so disappointed.

Honestly, if you're thinking about ordering from Rummos, I would think twice. Unless you're okay with waiting forever to get your shoes (if you get them at all), I wouldn't recommend it.

Read full review of Rummos-shop
Hide full review

Rummos-shop Complaints 0

Looks like Rummos-shop has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Rummos-shop, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Rummos-shop Legit?

Rummos-shop earns a trustworthiness rating of 67%

Generally safe, but check closely before sharing details.

Our conclusion: Rummos-shop's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

Rummos-shop.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Rummos-shop.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

About Rummos-shop

Screenshot Rummos-shop
Rummos-shop is a leading online store that specializes in providing high-quality dance shoes and accessories to customers worldwide. The company has established a reputation for excellence in the dance industry, offering a wide range of products that cater to the needs of both amateur and professional dancers.

The website is designed to be user-friendly, with an intuitive interface that allows customers to easily navigate through the different categories of products available. The site is also optimized for mobile devices, ensuring that customers can access it from anywhere, at any time.

Rummos-shop offers a wide range of dance shoes, including ballroom, Latin, salsa, tango, and jazz shoes. The shoes are made from high-quality materials, ensuring durability and comfort for the wearer. The company also offers a range of accessories, including dance bags, shoe brushes, and shoe trees, to help customers maintain their shoes and keep them in top condition.

One of the key features of Rummos-shop is its commitment to customer satisfaction. The company offers a 30-day return policy, allowing customers to return products that do not meet their expectations. The company also provides excellent customer service, with a team of knowledgeable and friendly staff available to answer any questions or concerns that customers may have.

Overall, Rummos-shop is a reliable and trustworthy online store that provides high-quality dance shoes and accessories to customers worldwide. With its commitment to customer satisfaction and excellent product range, the company is a top choice for dancers of all levels.
Ratings on other review websites
Trustpilot
Trustpilot
1.8
67 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Rummos-shop Contacts

  2. Rummos-shop social media
  3. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 15, 2024
Rummos-shop Category
Rummos-shop is ranked 1602 among 1606 companies in the Online Shopping category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.