RV's of Sacramento’s earns a 1.0-star rating from 7 reviews, showing that the majority of RV enthusiasts are dissatisfied with their purchases.
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The service department is sooo slow and unprofesh
The service department is sooo slow and unprofesh. They never pick up the phone, and the peeps working there are just plain lazy, dishonest, and don't know what they're doing. And the manager? Ugh, clueless or maybe just part of the problem. SMH.
Be careful, the service department doesn't use original equipment manufacturer (OEM) parts, so the warranty on the parts they use is only one
Be careful, the service department doesn't use original equipment manufacturer (OEM) parts, so the warranty on the parts they use is only one year instead of two. A lower-quality part for the water heater stopped working after 14 months, and the service manager said they can use aftermarket parts if they want to and won't replace the failed part. I reached out to Jayco and the water heater manufacturer to inform them that this dealer is installing inexpensive parts under the Jayco warranty.
I bought my RV at RV's of Sacramento
I bought my RV at RV's of Sacramento. The experience was great. I brought my RV in for repairs in December . They inspected it and said they needed to contact the manufacturer for warranty coverage. I had to call back multiple times and even had to go there in person. They gave me an appointment date to drop off my RV on April 13th. It's been 4 months since then, and as of today, June 16th, they still haven't worked on my RV! I'm really disappointed with their service. I've been making payments for an RV that I don't even have, and I've lost months of warranty coverage. I won't go back there again, and I won't recommend RV's of Sacramento to anyone.
We bought a part from this place
We bought a part from this place. A piece of the part sat on their shelf for 2-3 weeks and they never told us it was in. Meanwhile, we found the part somewhere else and tried to cancel this order. They said they would "try" to cancel it. We called many times to check if the cancellation was done. They said they would check and get back to us. They never checked and never refunded the credit card. After 2 months of phone calls, we went to their office. They said part of the part was in but not all of it. We canceled the order (showing them the list of times we tried) and sat there until someone refunded the credit card account. Good thing we kept track of how often and who we talked to. No one wanted to take responsibility for the transaction and the lack of response.
I bought a new RV in April 2022, but the fridge hasn't worked since day one
I bought a new RV in April 2022, but the fridge hasn't worked since day one. I called them, and they said it worked before I left the lot. I've called many times, but they haven't helped at all. They sent me to the manufacturer, who sent me to the fridge manufacturer, who sent me to a local repair guy. This repair guy wants me to pay out of pocket and hope for warranty reimbursement. The dealer didn't do anything to help; I had to handle everything myself. Their customer service is nonexistent. Instead of asking how they can assist, they just tell me to call someone else because it's not their problem. The repair guy has been here three times, going through the required troubleshooting steps, only to find out that it's not a single part issue. The entire cooling unit needs to be replaced, and I'm being quoted $6,000 for it. The repair guy says there's no way this fridge worked at the lot. They sold me an RV with a broken fridge, and they knew it. When I ask for help, I'm left to deal with it on my own. They are dishonest, lack integrity, and provide no support. They are condescending and dismissive. Once they have your money and you leave, they don't care about you or what they've put you through.
We bought our RV from RV's of Sacramento in 2015 'cause it was the only place around that had the one we wanted
We bought our RV from RV's of Sacramento in 2015 'cause it was the only place around that had the one we wanted. Should've known they were sketchy 'cause they charged us extra for stuff like sewer hoses and attachments. We've had to contact them twice since then and both times they've given us the runaround. Last time was in May when I called 'em 'cause our table got stolen. I made it clear that we needed a whole new table and stand. After 4 phone calls and broken promises, they finally ordered the table for me. At first, they said it was $65, but then they called back and said it was actually $125 plus $20 for delivery. Not happy, but we needed it for a camping trip in July, so I paid up. The table arrived at the end of June and it was just the tabletop! I called 'em six times and they promised to call me back every time. Finally, the parts manager called me back and said she'd take care of it and call me the next day. Two days later, they blame me for only ordering the tabletop and say I gotta pay another $150 for the base. What a joke! A $65 purchase turned into $295 after two months, and the base wouldn't even arrive in time for our trip. I'm done! I ordered the part from somewhere else and reported this awful company to someone else. Worst customer service I've ever dealt with.
RV's of Sacramento Complaints 1
I paid 895 for gap insurance on our contract
I paid 895 for gap insurance on our contract. We cancelled our gap 5 years early and only got back 23 dollars. The gap insurance company said the policy was only 395 dollars. So I called RV of Sac and asked why I was charged an extra 500.00 dollars. Their response was to call the insurance company. I told them I did, but the guy didn't want anything to do with me afterwards.
Is RV's of Sacramento Legit?
RV's of Sacramento earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Rvsofsac.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Rvsofsac.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Rvsofsac.com you are considering visiting, which is associated with RV's of Sacramento, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Rvsofsac.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The rvsofsac.com may offer a niche product or service that is only of interest to a smaller audience.
- RV's of Sacramento protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
About RV's of Sacramento
One of the key factors that sets RV's of Sacramento apart is their extensive inventory. They boast a wide range of RVs, catering to various needs and preferences. Whether you are looking for a compact camper van, a spacious motorhome, or a luxurious fifth wheel, RV's of Sacramento has got you covered. Their diverse selection ensures that customers can find the perfect RV to suit their lifestyle and travel requirements.
In addition to their impressive inventory, RV's of Sacramento prides itself on providing exceptional customer service. Their knowledgeable and friendly staff are always ready to assist customers in finding the ideal RV that meets their specific needs. They understand that purchasing an RV is a significant investment, and they strive to make the buying process as smooth and enjoyable as possible.
Furthermore, RV's of Sacramento is committed to ensuring the quality and reliability of their vehicles. They carefully inspect each RV before it hits the sales lot, ensuring that customers can have peace of mind knowing they are purchasing a well-maintained and dependable vehicle. This dedication to quality is a testament to their commitment to customer satisfaction.
Another standout feature of RV's of Sacramento is their competitive pricing. They understand the importance of offering fair and reasonable prices to their customers. Whether you are a seasoned RV enthusiast or a first-time buyer, RV's of Sacramento aims to provide affordable options without compromising on quality.
Moreover, RV's of Sacramento offers a range of financing options to make RV ownership more accessible. Their finance department works closely with customers to find the best financing solution that fits their budget and financial goals. This commitment to affordability and flexibility further demonstrates their dedication to customer satisfaction.
Overall, RV's of Sacramento is a trusted and reliable dealership that offers a wide selection of high-quality RVs, exceptional customer service, competitive pricing, and flexible financing options. Whether you are a seasoned traveler or a novice adventurer, RV's of Sacramento is the perfect destination to find your dream RV and embark on unforgettable journeys.
Overview of RV's of Sacramento complaint handling
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RV's of Sacramento Contacts
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RV's of Sacramento address1051 El Camino Ave, Sacramento, California, 95815-2516, United States
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RV's of Sacramento social media
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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