Safe Home Security review: scam 4

I had safe security for over three years. I paid on time every month while I had it. I then sold my house after 3 years and 3 months of service. When I tried to cancel my service I was told that my contract was automatically renewed and would have to pay for the rest of the year even though I was not going to use it. I did know that I was signing a three year contract bu I did not know that it automatically renewed every year after that. Now since I canceled last July and paid for a year of service I have never received a letter in writing stating that my account was closed and contract fullfilled/ no longer active/ $0 balance etc. And when I called today, 10 months later, they stated that the cancellation was still being processed. This company is very untrustworthy to say the least and I would discourage anyone from doing business with them.

The Company Safe Security - 2440 Camino Ramon #200 in San Ramon, CA is unscrupulous bunch of scam artists... who are running essentially a protection racket. Once you get in - you can't get out. they continue to bill you even after you have cancelled service. They have automatically renewed service AFTER we called, than wrote and emailed and spoke to the better business bureau. Pass this around. DO NOT DEAL WITH THESE PEOPLE.

I'm having problems with them myself as we speak. Very rude operators calling to collect for a period of time the system wasn't even monitored.

Waste of time and money. System looks fancy and professional but does not work. Around three years ago two guys knocked on the door and gave their spiel on the system and crapped all over the existing one I already had. They showed us paperwork on lawsuits and BBB complaints on my exsiting provider. I agreed and allowed them to install their garbage. Previous provider was Pinnacle Security. I signed waivers and documents and they assured me this would cancel my previous agreement with no charges or cancellation fees. Complete lies. Around six months after install the system starting making noises beeping and squelching. When we called to have it looked at we were told there were no service technicians in our area. Not in the province. Not even in the country! We live in northern Alberta Canada. Our previous system would alert someone if a fire alarm went off ( smoky pot on the stove) or if one of the kids bumped the plug out of the wall and a rep would phone our house immediately, ask the password and check in.We ended up disconnecting it ourselves and of course no one called to notify us that our system had been tampered with. That was two years ago. We've had $60 a month come out of our account every month since the install.I finally reached a person this evening in San Ramon California and told them I wish to cancel their " services". We'll see how this pans out as I was told there will be no cancellation fees. Furtermore, we recently found out we were in collections for breech of contract and cancellation fees from our previous provider whose parent company is now ADT to the tune of over $2500! Another huge scam. These alarm companies are disgusting extortionists only to be rivalled by insurance companies ( trust me I own a collision repair shop and insurance companies are the ### of the earth!). Buy a dog or blast a few rounds in the air every once in a while and word will get out that your crazy and chances are no one will mess with your property. Truth be told this whole alarm system thing is a huge scam. These creatures at Safe Home Security should be shot with a ball of their own excrement.