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CB Utility Services Salt River Project [SRP] srp is overcharging, gangster, we hate using them
Salt River Project [SRP]

Salt River Project [SRP] review: srp is overcharging, gangster, we hate using them 5

R
Author of the review
9:01 am EDT
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I wish to god someone would come along and give us another option. These guys are gangster. They were overcharging me a ton of money at one point at my old place, ended up owing them hundreds, and I am constantly having to babysit their little box. Make one mistake and your power will get cut off abruptly. They come along and totally suck money out of arizona in the summer it is like 10 dollars a day to cool my tiny apartment. Since switching over to their stupid mpower box I am constantly having to drive to pay centers and swipe cards, if not that then I will accidentally forget to pay, at which point they turn off your ability to pay with the app unless you call and ask for a superviser and have an awkward situation. They just suck. We need something else. 300 dollars a month for power is absurd! Give us options, stop doing everything in your power to prevent people from using solar. For gods sake someone come along and let us do business with someone other than srp. I hate srp. The fake-nice routine has got to stop. You guys are gangsters shutting peoples power off and giving us these stupid power boxes what a hassle. Screw this company you guys are too expensive, too gangster, we hate using your stupid new box that beeps at us when you need more money, please go away. Imagine a really bad credit card company that has the ability to turn off your power and spoil your families food at a moments notice. Thats these guys. My monthly powerbill is often a third the cost of my actual rent. Gangster.

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Mz. B
Tolleson, US
Jun 24, 2022 3:54 pm EDT
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Not happy with their solar demand charges. It costs more than the actual bill! I wish I had a different utility option. They are price gouging us!

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Ricky Kar
US
Mar 19, 2023 9:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Replying to comment of Mz. B

There is a lot of misinformation about solar out there such as empty promises and even scams. I am deeply sorry you are being charged a lot more for solar than what it should actually be. I don't know your situation, but it seems like you've been mislead.

With the solar company I work with, going solar costs zero out of pocket and the only change would be a bill swap at a fixed cheaper rate. Essentially, the goal is cut down the pricing of your electrical bills and own your electricity rather than rent. However, anyone going solar would need to be a homeowner, not renting their place.

If you have any questions about solar, do not hesitate to reach out to me at rickysolfinity@gmail.com.

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Donna Chupurdia
US
Oct 15, 2022 4:58 pm EDT

I am wondering why every time the wind blows or when it rains, our electric goes out? How old are your parts? We pay you plenty of money for our electricity so we should not be having to deal with our electricity going out every single time the wind blows.

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jim griffee griffee
US
Nov 30, 2022 10:58 am EST

there services suck period! they wont take cash or part cash and part credit card. its all money it all spends cash or card. now i say i am going solar they want me to pay a fee for that too! look if i set up my own power grid its mine i paid for it. according to srp its like theres! bs. we need to get with our state rep to grab hold of this monopoly ! look if i have problems getting power set up in my name just think of others that are seniors like in there 80's.they should take a credit card and cash at there so called pay station. they will not control my solar i paid for it its mine no 2nd party or 3rd.if i have to prove in a court of law so be it whats mine. there should be no extra fees from srp for your own equipment and power grid! all this is more less cooperate greed! who do they have lobbing for this crap?

we the people need to ban together go to the state regulators. to get power in my name i got to pay a deposit bs! everything i get is paid for cash or by credit card. seldom do i use credit card.to many hands in the pot.just like there banks out here you deposit your hard earned cash the bank makes money off it then they charge you a fee to have a bank account. these company's make enough cash. its all greed! something i cant stand! help your fellow man/woman!we all need help at 1 point in time.

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Ricky Kar
US
Mar 19, 2023 9:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I totally understand that there is a lot of negative stigma on solar because people have been mislead or given false promises. More and more, people are realizing the actual/true benefits of solar. No longer would you need to invest money into it, quite the opposite in fact. There is no longer any down payment for solar and the only real change that would happen if you (or any homeowner) can qualify would be a reduction in your electric bills. Overtime, you would be saving a lot of money AND owning your electricity. You would also avoid any and all rate increases from utility companies.

If you have any further questions about solar, do not hesitate to email me at rickysolfinity@gmail.com!

  1. Salt River Project [SRP] Contacts

  2. Salt River Project [SRP] phone numbers
    +1 (800) 258-4777
    +1 (800) 258-4777
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    International
    +1 (602) 236-8833
    +1 (602) 236-8833
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    Water Customer Service
    +1 (602) 236-8888
    +1 (602) 236-8888
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    Electric
    +1 (602) 236-8734
    +1 (602) 236-8734
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    Job Line
    +1 (602) 236-5900
    +1 (602) 236-5900
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    Head Office
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  3. Salt River Project [SRP] emails
  4. Salt River Project [SRP] address
    1500 N. Mill Ave., Tempe, Arizona, 85281, United States
  5. Salt River Project [SRP] social media
  6. Janet
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    Oct 31, 2024