Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Travel and Vacations Sandals Resorts False advertising
Sandals Resorts

Sandals Resorts review: False advertising

B
Author of the review
6:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Chris Elliott promise to handle this issue and refuse to return my calls since I left the resort. I arrived on 12/30 after purchasing and upgrading to a new room that has not even been completed per Chris. I am requesting a refund because I had to leave the next day to weather conditions and find another hotel that meet my standards. I had no problems paying the $7,000 however once I showed the room to Chris that the representative on chat (which all the records will be on your database per my attorney) sent me explaining and also excited how beautiful this room would be. She just LIED to me because Chris told me that the building was not completed. The room that I was staying in was not what I paid for or even a accommodation that I even cared to stay. I would not have spent that must money for that old room. I had to spend $3300 to get another room which was half the price and 10X better than where I was put. Please contact me at [protected]. If I don't hear from you, I will go to the next steps. I will not Sandals to get by with this false advertisement. If I need my attorney to request the chat records, we will do that as well. Chris seems so nice while we were there and told us he understood and would provide us our refund, or a week stay at any other resort. He provided his telephone number 876-296-6329 and email address but will not return my call. I'm so disappointed with Sandals and most of all Chris Elliott because he did not seem like a dishonest person, but he fooled us. I never received a voucher stating I was provided 4 days for me and guest via a message I received in January.

[protected]@gmail.com

Blanche Cheeley

Check In 12/30

Check Out 12/31

Confidential Information Hidden: This section contains confidential information visible to verified Sandals Resorts representatives only. If you are affiliated with Sandals Resorts, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Sandals Resorts reviews & complaints

Sandals Resorts - Worst travel experience! 17
Sandals Resorts - Horribe Experience 3
Sandals Resorts - Don't Waste Your Money
Sandals Resorts - Do not use them 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sandals Resorts - Bad Experience 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sandals Resorts - Customer service
Sandals Resorts - Our Honeymoon Stay
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Sandals Resorts - Group dinner
Sandals Resorts - service not provided
Sandals Resorts - Service- I want to reschedule my trip but I'm being told the price will increase
View all Sandals Resorts reviews and complaints

  1. Sandals Resorts Contacts

  2. Sandals Resorts phone numbers
    +1 (800) 545-8283
    +1 (800) 545-8283
    Click up if you have successfully reached Sandals Resorts by calling +1 (800) 545-8283 phone number 0 0 users reported that they have successfully reached Sandals Resorts by calling +1 (800) 545-8283 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +1 (800) 545-8283 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +1 (800) 545-8283 phone number
    Canada
    +1 (888) 726-3257
    +1 (888) 726-3257
    Click up if you have successfully reached Sandals Resorts by calling +1 (888) 726-3257 phone number 3 3 users reported that they have successfully reached Sandals Resorts by calling +1 (888) 726-3257 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +1 (888) 726-3257 phone number 1 1 users reported that they have UNsuccessfully reached Sandals Resorts by calling +1 (888) 726-3257 phone number
    50%
    Confidence score
    Customer Service
    +1 (866) 503-8409
    +1 (866) 503-8409
    Click up if you have successfully reached Sandals Resorts by calling +1 (866) 503-8409 phone number 0 0 users reported that they have successfully reached Sandals Resorts by calling +1 (866) 503-8409 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +1 (866) 503-8409 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +1 (866) 503-8409 phone number
    Spanish Language
    +1 (876) 952-5510
    +1 (876) 952-5510
    Click up if you have successfully reached Sandals Resorts by calling +1 (876) 952-5510 phone number 0 0 users reported that they have successfully reached Sandals Resorts by calling +1 (876) 952-5510 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +1 (876) 952-5510 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +1 (876) 952-5510 phone number
    Montego Bay Resort, Jamaica
    +1 (876) 953-2231
    +1 (876) 953-2231
    Click up if you have successfully reached Sandals Resorts by calling +1 (876) 953-2231 phone number 0 0 users reported that they have successfully reached Sandals Resorts by calling +1 (876) 953-2231 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +1 (876) 953-2231 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +1 (876) 953-2231 phone number
    Royal Caribbean Resort, Jamaica
    +1 (876) 974-5691
    +1 (876) 974-5691
    Click up if you have successfully reached Sandals Resorts by calling +1 (876) 974-5691 phone number 0 0 users reported that they have successfully reached Sandals Resorts by calling +1 (876) 974-5691 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +1 (876) 974-5691 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +1 (876) 974-5691 phone number
    Ochi Resort, Jamaica
    +1 (876) 957-5216
    +1 (876) 957-5216
    Click up if you have successfully reached Sandals Resorts by calling +1 (876) 957-5216 phone number 0 0 users reported that they have successfully reached Sandals Resorts by calling +1 (876) 957-5216 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +1 (876) 957-5216 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +1 (876) 957-5216 phone number
    Negril Resort, Jamaica
    +1 (876) 640-3000
    +1 (876) 640-3000
    Click up if you have successfully reached Sandals Resorts by calling +1 (876) 640-3000 phone number 0 0 users reported that they have successfully reached Sandals Resorts by calling +1 (876) 640-3000 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +1 (876) 640-3000 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +1 (876) 640-3000 phone number
    South Coast Resort, Jamaica
    +1 (876) 952-4140
    +1 (876) 952-4140
    Click up if you have successfully reached Sandals Resorts by calling +1 (876) 952-4140 phone number 0 0 users reported that they have successfully reached Sandals Resorts by calling +1 (876) 952-4140 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +1 (876) 952-4140 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +1 (876) 952-4140 phone number
    Sandals Inn Resort, Jamaica
    +1 (876) 974-5601
    +1 (876) 974-5601
    Click up if you have successfully reached Sandals Resorts by calling +1 (876) 974-5601 phone number 0 0 users reported that they have successfully reached Sandals Resorts by calling +1 (876) 974-5601 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +1 (876) 974-5601 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +1 (876) 974-5601 phone number
    Royal Plantation Resort, Jamaica
    +1 (758) 452-3081
    +1 (758) 452-3081
    Click up if you have successfully reached Sandals Resorts by calling +1 (758) 452-3081 phone number 0 0 users reported that they have successfully reached Sandals Resorts by calling +1 (758) 452-3081 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +1 (758) 452-3081 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +1 (758) 452-3081 phone number
    Regency La Toc Resort, Saint Lucia
    +1 (758) 455-2000
    +1 (758) 455-2000
    Click up if you have successfully reached Sandals Resorts by calling +1 (758) 455-2000 phone number 0 0 users reported that they have successfully reached Sandals Resorts by calling +1 (758) 455-2000 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +1 (758) 455-2000 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +1 (758) 455-2000 phone number
    Grande St. Lucian Resort, Saint Lucia
    +1 (758) 453-0222
    +1 (758) 453-0222
    Click up if you have successfully reached Sandals Resorts by calling +1 (758) 453-0222 phone number 0 0 users reported that they have successfully reached Sandals Resorts by calling +1 (758) 453-0222 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +1 (758) 453-0222 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +1 (758) 453-0222 phone number
    Halycon Beach Resort, Saint Lucia
    +1 (242) 327-6400
    +1 (242) 327-6400
    Click up if you have successfully reached Sandals Resorts by calling +1 (242) 327-6400 phone number 0 0 users reported that they have successfully reached Sandals Resorts by calling +1 (242) 327-6400 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +1 (242) 327-6400 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +1 (242) 327-6400 phone number
    Royal Bahamian Resort, Bahamas
    +1 (242) 336-6800
    +1 (242) 336-6800
    Click up if you have successfully reached Sandals Resorts by calling +1 (242) 336-6800 phone number 0 0 users reported that they have successfully reached Sandals Resorts by calling +1 (242) 336-6800 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +1 (242) 336-6800 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +1 (242) 336-6800 phone number
    Emerald Bay Resort, Bahamas
    +1 (268) 484-0100
    +1 (268) 484-0100
    Click up if you have successfully reached Sandals Resorts by calling +1 (268) 484-0100 phone number 0 0 users reported that they have successfully reached Sandals Resorts by calling +1 (268) 484-0100 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +1 (268) 484-0100 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +1 (268) 484-0100 phone number
    Grande Antigua Resort, Antigua
    +1 (473) 437-8000
    +1 (473) 437-8000
    Click up if you have successfully reached Sandals Resorts by calling +1 (473) 437-8000 phone number 0 0 users reported that they have successfully reached Sandals Resorts by calling +1 (473) 437-8000 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +1 (473) 437-8000 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +1 (473) 437-8000 phone number
    Sandals Grenada Resort, Grenada
    +1 (246) 620-3600
    +1 (246) 620-3600
    Click up if you have successfully reached Sandals Resorts by calling +1 (246) 620-3600 phone number 0 0 users reported that they have successfully reached Sandals Resorts by calling +1 (246) 620-3600 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +1 (246) 620-3600 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +1 (246) 620-3600 phone number
    Barbados Resorts
    +1 (305) 284-1300
    +1 (305) 284-1300
    Click up if you have successfully reached Sandals Resorts by calling +1 (305) 284-1300 phone number 0 0 users reported that they have successfully reached Sandals Resorts by calling +1 (305) 284-1300 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +1 (305) 284-1300 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +1 (305) 284-1300 phone number
    United States & Latin America
    +44 207 581 9895
    +44 207 581 9895
    Click up if you have successfully reached Sandals Resorts by calling +44 207 581 9895 phone number 1 1 users reported that they have successfully reached Sandals Resorts by calling +44 207 581 9895 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +44 207 581 9895 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +44 207 581 9895 phone number
    100%
    Confidence score
    United Kingdom & Most Of Europe
    +33 633 838 394
    +33 633 838 394
    Click up if you have successfully reached Sandals Resorts by calling +33 633 838 394 phone number 1 1 users reported that they have successfully reached Sandals Resorts by calling +33 633 838 394 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +33 633 838 394 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +33 633 838 394 phone number
    100%
    Confidence score
    France
    +49 211 405 7700
    +49 211 405 7700
    Click up if you have successfully reached Sandals Resorts by calling +49 211 405 7700 phone number 2 2 users reported that they have successfully reached Sandals Resorts by calling +49 211 405 7700 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +49 211 405 7700 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +49 211 405 7700 phone number
    100%
    Confidence score
    Germany, Scandinavia, Spain & Portugal
    +39 229 521 977
    +39 229 521 977
    Click up if you have successfully reached Sandals Resorts by calling +39 229 521 977 phone number 1 1 users reported that they have successfully reached Sandals Resorts by calling +39 229 521 977 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +39 229 521 977 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +39 229 521 977 phone number
    100%
    Confidence score
    Italy
    +7 495 628 6144
    +7 495 628 6144
    Click up if you have successfully reached Sandals Resorts by calling +7 495 628 6144 phone number 1 1 users reported that they have successfully reached Sandals Resorts by calling +7 495 628 6144 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +7 495 628 6144 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +7 495 628 6144 phone number
    100%
    Confidence score
    Russia
    +54 112 334 8562
    +54 112 334 8562
    Click up if you have successfully reached Sandals Resorts by calling +54 112 334 8562 phone number 1 1 users reported that they have successfully reached Sandals Resorts by calling +54 112 334 8562 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +54 112 334 8562 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +54 112 334 8562 phone number
    100%
    Confidence score
    Argentina, Uruguay & Paraguay
    +55 119 9303 3882
    +55 119 9303 3882
    Click up if you have successfully reached Sandals Resorts by calling +55 119 9303 3882 phone number 1 1 users reported that they have successfully reached Sandals Resorts by calling +55 119 9303 3882 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +55 119 9303 3882 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +55 119 9303 3882 phone number
    100%
    Confidence score
    Brazil
    +56 950 911 428
    +56 950 911 428
    Click up if you have successfully reached Sandals Resorts by calling +56 950 911 428 phone number 1 1 users reported that they have successfully reached Sandals Resorts by calling +56 950 911 428 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +56 950 911 428 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +56 950 911 428 phone number
    100%
    Confidence score
    Chile
    +57 317 640 9925
    +57 317 640 9925
    Click up if you have successfully reached Sandals Resorts by calling +57 317 640 9925 phone number 1 1 users reported that they have successfully reached Sandals Resorts by calling +57 317 640 9925 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +57 317 640 9925 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +57 317 640 9925 phone number
    100%
    Confidence score
    Colombia & Equador
    +52 155 5408 1424
    +52 155 5408 1424
    Click up if you have successfully reached Sandals Resorts by calling +52 155 5408 1424 phone number 1 1 users reported that they have successfully reached Sandals Resorts by calling +52 155 5408 1424 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +52 155 5408 1424 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +52 155 5408 1424 phone number
    100%
    Confidence score
    Mexico
    +51 998 876 616
    +51 998 876 616
    Click up if you have successfully reached Sandals Resorts by calling +51 998 876 616 phone number 1 1 users reported that they have successfully reached Sandals Resorts by calling +51 998 876 616 phone number Click down if you have unsuccessfully reached Sandals Resorts by calling +51 998 876 616 phone number 0 0 users reported that they have UNsuccessfully reached Sandals Resorts by calling +51 998 876 616 phone number
    100%
    Confidence score
    Peru
    More phone numbers
  3. Sandals Resorts emails
  4. Sandals Resorts address
    Calle Aquilino De Guardia, № 8, Panama, Panama
  5. Sandals Resorts social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024
Sandals Resorts Category
Sandals Resorts is ranked 40 among 518 companies in the Travel and Vacations category
#38 Camping World Camping World #39 Volaris Volaris #40 Sandals Resorts Sandals Resorts #41 Vegas.com Vegas.com #42 IberoStar IberoStar

Most discussed Sandals Resorts complaints

Deposit return
1
(opinions to this review)
Sandals Resorts Alternatives
7 Continents Travel 9 reviews Trivago 78 reviews Nile Migration 3 reviews FlyFar 95 reviews Reservations.com 83 reviews