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Santander
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Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Santander
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
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Santander
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www.santander.com.br

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2.0 1 Review
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Santander Reviews 1

How is Santander’s rated by clients?

Santander’s earns a 2.0-star rating from 1 reviews, showing that the majority of clients are somewhat dissatisfied with banking services.

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12:00 am EST

Santander Mixed Experiences with Santander

As someone who values transparency and efficiency in banking services, my experiences with Santander have been quite mixed. While I appreciate the convenience of their online platform, I have encountered issues with delayed fund transfers and unfavorable exchange rates. One particular incident left me frustrated when I realized I incurred a significant loss due to discrepancies in currency conversion rates. Despite my attempts to address the matter, the resolution process was cumbersome and time-consuming. Moving forward, I am considering exploring alternative banking options that align better with my expectations of reliability and customer service.

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  1. Pros
    1. Robust global banking network
    2. Diverse financial product offerings
    3. Advanced digital banking platform
    4. Strong focus on sustainability
    5. Award-winning customer service
  1. Cons
    1. Higher fees compared to fintechs
    2. Less agile than digital-only banks
    3. Limited global reach outside Europe/LatAm
    4. Customer service can be inconsistent

Santander Complaints 0

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Is Santander Legit?

Santander earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Santander stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Santander's reputation as a trustworthy leader in their field. Customers can rely on Santander's services, assured they're dealing with a highly reputable and fully legitimate company.

Santander has claimed the domain name for santander.com.br for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Santander.com.br has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Santander.com.br has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Santander have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

About Santander

Santander is a multinational banking institution that offers a comprehensive range of financial products and services. In Brazil, Santander Brasil operates as a full-service bank catering to both individual consumers and businesses. For personal banking customers, Santander provides a variety of checking and savings accounts, personal loans, credit cards, mortgages, and investment options. Insurance products are also available to protect clients' assets and lives.

On the business side, Santander Brasil supports small to large enterprises with services including business accounts, financing solutions, payroll services, and trade finance. The bank also offers specialized support for agribusiness, reflecting the importance of this sector in the Brazilian economy.

Digital banking is a significant aspect of Santander's offerings, with online and mobile platforms that allow customers to manage their finances remotely. These digital services are designed to provide convenience and security for day-to-day banking operations.

Additionally, Santander is involved in wealth management and private banking, offering tailored financial strategies and advice for high-net-worth individuals.

Santander's presence in Brazil is part of its global network, with the bank operating in various countries and being one of the leading financial institutions in the Eurozone.
How to file a complaint about Santander?

### How to File a Complaint Against Santander on ComplaintsBoard.com

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in. If not, create a new account to proceed.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Santander in the 'Complaint Title' section.

4. Detailing the Experience:
- Provide detailed information about key areas of concern:
- Mention relevant details about any transactions with the company.
- Describe the nature of the issue.
- Explain steps taken to resolve the problem and the company's response.
- Share the personal impact of the issue.

5. Attaching Supporting Documents:
- Attach any additional supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Utilize the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review Before Submission:
- Ensure your complaint is clear, accurate, and complete before submission.

8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint against Santander on ComplaintsBoard.com. Your feedback can help address issues and improve services for all users.

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  3. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 16, 2024
Santander Category
Santander is ranked 221 among 250 companies in the Banking and Credit Services category
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