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Scott Brand

Scott Brand review: everyone whispers 18

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Author of the review
4:45 pm EST
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This commercial grates on my last nerve. Everyone whispers speaking in commercial about Scott tissue and how soft it is. Makes no sense to me. It is verry irratating, I wish they would think of another way to advertise this product

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The complaint has been investigated and resolved to the customer’s satisfaction.

18 comments
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Chances mom
Cahokia, US
Feb 07, 2010 3:25 pm EST

I agree with what was said about the Scoot tissue commercial. I HATE that commercial. I either mute it or turn it off.. I have no idea what they were thinking. I would never buy that product just because of that irritating commercial. That was NOT a wining idea.

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pollard414
Springfield, US
Feb 18, 2010 6:22 pm EST

where can I find it?

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glad trash tall kitchen bags
Chicago, US
Nov 14, 2010 9:49 pm EST

This is my 1st time using this tissue i grew up on charmin i bought a 12 pack at cvs i couldn't believe how hard it was i am in the bathroom alot because of my side effects of chemo and this was to rough for me i know now not to buy what is on sale thank you for reading my post. mary cantore

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pobarjenkins
Minneapolis, US
Nov 15, 2010 5:51 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I don't know about you but here Scott is about ten times cheaper than Charmin.

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Reviewer19596
Oct 27, 2015 5:00 pm EDT

Tissue is not as durable as it previously was and therefore necessitates use of more tissues. Tissue shreds when wiping and does not remove all of debris after urine or stool evacuation. Paper sheets are not fully perforated and it is difficult to remove individual sheets from the roll.

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Sandra Monroe Kemp
US
Nov 05, 2015 11:59 am EST

I purchase some scoot tissue from walmart, they say that it so soft, they lied it's hard and only one pl. I would like a full refund.

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Juliann barth
US
Mar 23, 2019 2:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

The inside rolls are inverted and and it won't roll at all the toilet paper continues to rip in streds which is very anoying my contact info is [protected] 16135 Lytham dr Odessa FL 33556 my name is Juliann barth thank you

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JoeWw
US
Dec 09, 2019 8:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Usually use Marcal, but bought Scott on sale. The quality is poor. When I get towards the end of the roll it starts to separate. The last 1/8 of the roll should continue in whole sheets but it starts to fall apart and separate.

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Old Lady User
US
Oct 19, 2022 11:14 am EDT

South Carolina OLD former user.

The "new formula" toilet tissue:

I've been using Scott Toilet Tissue for probably 60 years. My Mother had bought it and that's all I knew. So I bought it.

It first came in pastel colors and soft enough to use for a baby wipe.

Well, it was probably the pandemic that I couldn't find any so I bought some online. It was the same old Scott and I was happy to find "my brand."

Scott is made here in South Carolina about 30 miles away from me. There was an announcement from the Owner/ CEO that the "New" tissue was coming soon.

Well Mr. CIO that was the biggest lie ever. It was NEW and it was thinner than onion skin paper we used to type to make copies on a typewriter.

I'm going to change to the one with the family of Bears (Charmin.)

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Shay turner
Huntsville, US
Oct 25, 2022 11:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have an idea for tissue can someone contact me [protected] Sharon, I have a really good idea if someone can contact me please

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Tonya Keal
US
Jan 17, 2023 1:13 am EST

We bought a 45 pack of individual wrapped toilet paper from Sam's club in Mechanicsburg pa and each one of the rolls are damaged we don't know what this is on the toilet paper as you roll we were scared to use this product or buy anymore

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Sunraydg
Ponce Inlet, US
Feb 15, 2023 5:29 pm EST

Recent changes to the quality of the toilet tissue have made it totally unacceptable. It is gauze thin and now worthless. You have ruined an iconic America brand. I will no longer be purchase it.

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Hilary Bailey
US
Mar 04, 2023 1:55 pm EST

I recently purchased a pack of toliet paper and my first roll i got out had no perforation and the next one has very slight perforation thats not going completely across. It is very aggravating not being able to tear the tissue properly. I have attached a photo and video of the 2nd roll im currently on

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Ash dry
US
Apr 02, 2023 11:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought the 20pk of toilet paper and half way through all these rolls it shreds it doesnt come out as full plies it shreds. I bought it on march 1st 2023 from shop rite in ct. I spent $20.00 and id like them replaced.

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Anna Marie Giannico
US
May 13, 2023 10:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have always used Scott, however, recently I find that the quality is not the same. I just purchased 20 rolls today May 7th, 2023 and they are horrible. Very thin, 1 ply, have to use ALOT of sheets just to get clean. Fingers go right thru them

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Dan Hollerud
US
Jun 25, 2023 9:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

It's too damn thin! I want a refund

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Jada Robinson
US
Sep 09, 2023 6:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I purchased a 36 box of the 1000 sheet Scotts tissue from the Costco in Washington DC, and I noticed that the tissue was placed in a box without any plastic wrapping. Everytime I wipe my private area with the tissue, I notice a burning feeling. I don't know what was sprayed on that tissue.

Jada Robinson

[protected]

3148 Apple Rd NE DC 20018

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Patricia Blanck
US
Oct 24, 2023 3:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am nearly finished with the last of my Scott's toilet paper. My parents bought this product & I have since 1974. I am so dissatisfied with having to double or triple it to get enough to use. I also have to use both hands to tear it apart since its perforations are missing in places. The company has lost yet another customer.

  1. Scott Brand Contacts

  2. Scott Brand phone numbers
    +1 (877) 856-7268
    +1 (877) 856-7268
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  3. Scott Brand emails
  4. Scott Brand address
    P.O. Box 2020, Neenah, Wisconsin, 54957-2020, United States
  5. Scott Brand social media
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    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 21, 2024