My M&M's’s earns a 1.2-star rating from 90 reviews, showing that the majority of personalized candy shoppers are dissatisfied with their customized treats.
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M&Ms Milk Chocolate Candy
To whom it may concern, I recently purchased a bag of milk chocolate M&MS (family size). The bag was purchased on 6/26/24 at a Von's grocery store at 81 W Foothill Blvd. Upland, CA. As my wife was eating some, she bit down and was surprised that there was a hard piece of plastic about the size of a regular M&M. It was upsetting but we were thankful that our granddaughter was not the one who had been affected and possibly choked or something even worse. I have the bag, the plastic piece and the store receipt if needed. I would really appreciate it if someone would contact me at my email address [protected]@msn.com.
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M&M's plain candies
I just bought a bag of M&M's plain candies out of the vending machine at my job: 35 Nutmeg Dr Trumbull, CT 06611 on 10/12/2023 and there was a waxy white substance on them and it had a sour milk smell. I hope it's not bad for me as I did eat some and then noticed some white waxy stuff on my hand. I hope i don't get sick or get the runs from eating them that would be awful. The code on the bag is 05/2024 319CKHKP03
Be Well,
Gina Federici
116 Heather Ridge
Shelton, Ct 06484
Desired outcome: The Bag cost $1.50 please send me another bag of plain M7M's
Brown M&M
My daughter has just pointed out to me that the brown M&M is a girl...since when? There was always the blue, red, and yellow guy with only 1 lady being the green one. The brown one was really in no site. So why is the brown labeled as a girl and on top of it lesibian with the green one...come on. Maybe the brown one should be general neutral and suck off the peanut on the blue guy. Seriously. Leave the green lady alone...she is like an icon like Betty Boop...don't mess with her.
Desired outcome: Make Brown general neutral and give the boots back to the straight green one.
When you eat your Smarties, do you eat the red ones last?
Male, female, straight, gay, lesbian, green, yellow, red, blue, brown. I don't discriminate. I eat them all. They are all the same on the inside. They are all a part of one race the M&M race. They all taste the same.
Is My M&M's Legit?
My M&M's earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for My M&M's. The company provides a physical address, 10 phone numbers, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Mymms.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Mymms.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
My M&M's as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Several positive reviews for My M&M's have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
We looked up My M&M's and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- While My M&M's has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 4% of 90 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- My M&M's protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
M & M Peanuts
I purchased 2 x bags of 180g peanut m&m s. This purchase was made coles Kaleen act at approx 3.30pm on Monday 3rd July 2023.
I got home from shopping and proceeded to open a packet of the m&m peanuts I purchased . On my first chew the peanut did not break its as hard as a rock and subsequently due to the force biting down on the m&m and the peanut not breaking it has broken a large piece off my back tooth. My mobile number is [protected] as you have not included an area for contact details
Desired outcome: Compensated for damage to back tooth.
M&Ms classic mix sharing size
At 2 PM on June 10th, I took out my bag of M&Ms to eat some. I ripped it at the cut line. I had gotten them from CVS a while back and brought them from the house. I had a few, and when I went to close the resealable bag to put it away, I noticed that it didn't work. The reseal was only on one side of the bag.
I opened the second bag I had, and the same thing happened - one-sided reseal. Being in the car, there was nothing I could do. I tried to keep them safe, but when I hit the brakes in traffic, both bags spilled all over my car.
Needless to say, they are now garbage, and I'm out two sharing size bags of M&Ms - Classic Mix Resealable 8.3 oz.
There must have been an error in manufacturing or something. I would just like them replaced. I have one of the empty bags if you need me to send pictures.
Desired outcome: Replacement coupons for 2 bags of the same
Woke m&ms
I have purchased my last bag of M&Ms. You are out of your fricking minds! Can't candy just be CANDY?
The LBGTQ+xyz123 community only accounts for around 3% of the U.S. population! Why then, do you insist on offending 97% of your customer base to please 3% of the population who probably doesn't eat your candy anyway?
How does this possibly make sense in any way? It DOESN'T and you are taking a very REAL chance of alienating your actual customer base over something as ridiculous as this! You have lost me!
Desired outcome: STOP being Woke !!! You are a CANDY company !!!
M&Ms peanut
Hello,I bought a family size bag of peanut m&ms one of my favourite chocolates on the 29/12/2022 at teneriefe South airport departing for home. We ate about half of the packet when I had put a small handful in my mouth and proceeded to chew ,I bit into something that was not breaking and think ive cracked my tooth. It has been aching on and off ever since and has been sensitive, had not been able to get a dentist appointment as over xmas /new year period then had prearranged appointments. I will be making one when theres availability to find what damage there is. I spat out what looked like bone still bits of colour on it and was rock hard. Very disappointed as this is one of my favourite chocs and have been eating them forever with no problems and mars is my favourite ie galaxy maltesers but sadly this has put me off.
M&M candy with peanuts
Hi my name is Candance Johnson Fitzhugh contact info is [protected] and [protected]@gmail.com. On December 24th 2022 I was eating peanut M&Ms and one had a pit like from and olive pit in it and it broke my tooth in pieces. Now I can’t hardly eat anything cause it’s broken where it comes to a pointy piece poking my jaw on the left side of my mouth. I have No insurance to get it fix and I’m in so much pain. I brought it from a vending machine at a hotel on December 22,2022 around 7:27pm it cost a $1:50 . May I have a refund and compensation for the damage and pain and suffering.
M&M's Mad Scientist Mix
I picked up 20 bags of M&M Mad Scientist Mix for Halloween. Sadly the candy pieces were pretty damaged inside of the bags. They were broken up pretty badly and even appeared to have gotten damp since some of the candy coating was sort of dull looking.
I was planning to put them in a nice glass bowl but they looked pretty bad with the chips and broken pieces...
Note: was a little disappointed at the cost of a bag and it was only 8oz...guess inflation is hitting everyone :)
Cyndy Weiglein
1248 Emmons Street
Hiawatha, Iowa 52233
Desired outcome: I just wanted you to know. I understand since I work in a food manufacturing plant and things happen in the shipping process beyond your control. You do not have to do anything - just an FYI
Peanut M&M's
Not really a complaint, but more of a concern. Peanut M&M's are my most favorite candy in the world, ever since I was a kid - I'm turning 62 next week! I purchased a large bag of fun size peanut M&M's and was a little disappointed when some of the packages contained only 1 or 2 M&M's in them. I'm sure the candy is sold by total weight of the package, so I'm not worried that I got "ripped off". These were purchased for Halloween trick or treaters. I'm sure the little ones would not have appreciated such a small gift. Good thing I had to taste test them beforehand. LOL
Desired outcome: Keep making that delicious candy. I know you make millions of packets - I just happened to get some not so full.
M & M peanut butter
I purchased 18.4 ounce package and reached in the bag and did not see what I pulled out. I put them in my mouth and bit down on something that hurt my teeth. I pulled it out and it definitely was not an M & M. It hurt my teeth and looks weird. Now I am worried on what I am eating. Best before date 03/2023. 212DSCLV26. I bought them from Walmart on Cleveland Blvd. in Caldwell, Idaho. I could of broken my teeth or some other person eating in my house.
Desired outcome: I would like a refund or a replacement bag. One without something weird inside please.
Taste of the M & M's
Bought a bag of M & M's at the grocery store. I noticed a strange taste that I would describe as a chemical taste. It tasted like chlorine. Obviously I couldn't eat them. I have been eating M & M's for years and have never experienced this before. Made me really concerned about what may have happened or put into the product What's up with that!?
best if used before 05/2023
222F MHKP53
bar code [protected]
Desired outcome: I would like to be reimbursed for the cost of the product
Caramel M&M’s
I was just enjoying a bag of caramel M&M’s when I happened to read the ingredients list. The lack of quality is astonishing; the rainbow of carcinogenic food dyes is especially troubling. While M&M’s are, of course, not a health food, the shockingly toxic ingredients are still appalling. Your candy tastes good, to be sure, but I will buy a healthier alternative next time- a different brand. I wish you would pivot away from toxic, carcinogenic ingredients toward something worth purchasing.
Sincerely, Catharine Page-Lekas
Desired outcome: Healthier ingredients in your candies-
Coffee nut M&Ms
I'm so mad that the coffee m&ms are gone I want to scream shout and cry they were so good.
Desired outcome: I want them back :(
Share packs
I had a couple of bags that had only had 2 m&m in the little bags. We already pay enough for these very disappointing when you are using for kiddy bags for birthday party
Desired outcome: I would like a bag as a refund
M&M chocolate covered peanuts, 10.70 ounces
On June 11th approximately around noon, 12pm lunchtime, I bit into one that almost broke my tooth. I panicked thinking one of these M&Ms had broken my tooth. I actually thought it was my tooth I spit out because it had the consistency of the enamel used by dentists. They don't even taste the same. M&M use to be quality. You must have lowered your standards.
Desired outcome: I want reimbursed and you to be more aware of your product's quality.
M&M bubble gum ice cream
We paid for a box of 4 M&M bubble gum drumsticks and 2 of them were Hollow and appeared to have issues with the packaging and ice cream was only at the very top with the cone being empty. My little man was so upset as we went to 2 stores looking g for these as he live them and it was a treat never thought id pay nearly $10 for a pack of 4 ice creams from Coles ... this is a joke
Desired outcome: Want another box of ice cream without paying for it ....
Candies
I have purchased at least 3 dozen individual bags of M&M's over the past several months from our local grocer and I am having to throw them away upon opening.
I can't find any info online about this but I am afraid to eat them and share them due to an odd finding in each bag. It seems it only effects the green M&M.
What I am finding is the m&m is not smooth and shiny like the rest. They appear dull and very rough and it is only the green ones.
And what is really odd is it is not all the green ones in the bags, just the majority of them.
Would love to know what this is about. I hate throwing anything away, it just scares me!
Having eaten M&M's my whole life, I have never seen this!
Desired outcome: would like to know why this is happening, it is wasteful for me to keep buying and throwing away.
Business purchase
We ordered a batch of sweets costing £1800 on the 25th of February which were supposed to arrive on the 1st of April, in plenty of time for our event. I heard nothing from M&M's and presumed that meant the order was going through. It was only when it got to the 6th April and our order hadn't arrived that I rang customer service to ask where they were. The lady I spoke to said that graphic design hadn't received our logo and so they hadn't moved forward with the production. I explained to this lady that we hadn't received a request for the logo and she told me that we should have. I sent the logo to her and she told me we would have the sweets on the 25th of April which was just a week before our event. After I explained that we have an event and they have to be there by the 25th latest she assured me that the sweets would be there by then and said to update her when the shipping information came through. After not receiving any shipping information I emailed her and was ignored so I rang the helpline. When she answered instead of telling me the sweets would definitely be there for the 25th she explained that graphic designers were looking at them and they should be ready by then. I am shocked at the shameful customer service received by the company (not the lady I spoke to I understand it's not her fault) and am appalled that such a huge company has taken our money and provided us with such an appalling service in return.
Desired outcome: I would like our sweets in time and an explanation as to why this has happened.
M&M peanut
This is my 2nd request on a resolution. Purchased M&M'S Chocolate Candy Assorted Full Size Bulk Variety Box (47.40 oz., 30 ct.) through Sams Club on March 6th. In one of the packages, there is only6 candies. This is unacceptable for a full size candy package. Not worth the cost when divided up. Please respond to a resolution.
Desired outcome: Coupons via email or mailed
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My M&M's emailscustomerservice@mymms.com100%Confidence score: 100%Support
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My M&M's address700 High St., Hackettstown, New Jersey, 07840, United States
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Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 09, 2024
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