Sears review: Home repair service billing

We had sears home services repair our dish washer 0n 6/27/23. Service order [protected], service number [protected] in the amount of $108.99 We received the bill shortly after with a 7/14/23 billing date and payment options of on line or phone. [protected]) I selected the phone and used my bank card. That was on 7/15/23 and I was given a confirmation number of [protected]. On 7/18/23 Repair Services Plano Tx 2301 Plano Pkwy, whom I assume is contracted by you, extracted the $108.99 from my checking account. I received two more billing for the service and assumed the first, which was dated 718/23 was just computer generated, and the second billing (actual third) was dated 8/01/23. Concerned I spent days trying to contact someone with your company to fix the problem. Finally on 8/10/23 I talked to a woman named Janet. I explained everything to her and she put me on hold for about ten minutes and told me it was taken care of. Now I have received letters from a collection agency (Receivable Management Services LLC) and I even sent them a coy of the bank statement, but the account still shows I owe the money I already paid

I have been on the phone to every number I can find with Sears Home Services or Billings and believe me I've chatted way to many computers.

Could you please check into this matter and rely to me what the out come is?

Thank you,

Mr Edward Calkins

[protected]@gmail.com

[protected]