Seattle Coffee Direct review: Rip off! 683

I signed up to receive coffee and coffee mugs during a promotional offer with Seattle Coffee Direct. They said i would be receiveing coffee mugs and coffee for a discount price. i read through their policy and was hopeful. I was wrong. I just checked my bank statement and i have an extra charge from the company. when i went to the website, there were actually three orders listed and when i called them they said i had been charged again this morning for a third shipment of coffee. nowhere on the site did they say that i had to choose when i would be getting coffee or that they would be sending me shipments every week and charging me. this company does not communicate its intentions very well to consumers and should be reported for bad business practices. i drink coffee, but not 6 bags in less than a month. they ship the bags together and charge two shipping costs for the one box. the price is just ridiculous and its not worth the trouble and money.

I am very sorry for any troubles you may have had with our company, Seattle Coffee Direct. Be assured that at Seattle Coffee Direct our goal is 100% customer satisfaction. Please call to speak to a customer service representative at 888-217-CAFE so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably provide refunds, return shipping information and anything else that will make your experience with our company more satisfactory. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

I apologize for any trouble you may have encountered with our company, Seattle Coffee Direct. Be assured that at Seattle Coffee Direct our goal is 100% customer satisfaction. Please call to speak to a customer service representative at 888-217-CAFE so that we may swiftly rectify this situation. If you are unsatisfied in any way, we will reasonably provide refunds, return shipping information and anything else that will make your experience with our company more satisfactory. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

I apologize for the problems you have experienced with our company, Seattle Coffee Direct. Here at Seattle Coffee Direct our goal is 100% customer satisfaction. Please call to speak to a customer service representative at 888-217-CAFE so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will terminate your membership and reasonably provide refund. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

this company had and offer for 2 mugs, and 2 travel mugs and 2 bags of coffee, with a month auto shipment for 9.99 per month.. They charged me every three days 6 times in one month for 39.00 5 times and 25.oo the first time.. I called to cancel, and the woman had no answers for me she cancelled my account. When I asked about a refund she hung up the phone on me.

I also have been ripped off by this company. I was suppose to get 5 bags of coffee and 5 mugs for 5 dollars. Needless to say backed out of screen and was charged 25.25 to my card. CLOSE THIS COMPANY DOWN!

Take them to small claims court and be awarded triple damages.

unauthorized billing of $38.42 on a credit card weekly and a shipment of coffee. Who pays $38.42 for a pound of coffee? I am not Juan Valdez! This company can't be doing anything legal. I called and the lady answering the phone just laughed and told me to send it back and she would refund my account. Told me to write return to sender on it and any future packages I might receive. I told her I didn't want to receive any more packages of her overpriced underflavored coffee!

Be sure not to open any future shipments. Write "Return to Sender - Did not Order" on any future packages. You may have to cancel your credit card to stop future charges.

Hey,
This is a big rip off!
they charged my card for a trail offer! Iwas to get a gift for joining for $10.00. They charged my card over $103.00 in less than 10 days
This is SOOOOOOO wrong!

I am going for a complaint with my bank! They will put the Lawyers on them & we have enough to get them in Class Action Selletment!
So keep them Complaint's rolling !

Yuri,

I apologize for any problems you have encountered with our company, Seattle Coffee Direct. Here at Seattle Coffee Direct, customer satisfaction is our number one priority. In order to receive a refund for the coffee you returned, please call 888-217-CAFE and a customer service representative will assist you. To better understand the charges on your account, please see our Details and Terms at https://www.seattlecoffeedirect.com/TC2.php. Again, I apologize for any inconvenience.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Mr. Holbert,

I apologize for any problems you have encountered with our company, Seattle Coffee Direct. Here at Seattle Coffee Direct, customer satisfaction is our number one priority. If you feel you are being charged incorrectly, please call 888-217-CAFE immediately to cancel your account and receive a refund for coffee you did not receive or have returned. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Ms. Snook,

I apologize for any problems you have encountered with our company, Seattle Coffee Direct. Here at Seattle Coffee Direct our goal is 100% customer satisfaction. Please call to speak to a customer service representative at 888-217-CAFE so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably provide refunds, return shipping information and anything else that will make your experience with our company more satisfactory. For further clarification of charges and membership conditions, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Kimberly,

I apologize for any problems you have encountered with our company, Seattle Coffee Direct. Here at Seattle Coffee Direct, customer satisfaction is our number one priority. In order to cancel your account, please call 888-217-CAFE and a customer service representative will assist you. We can also issue refunds for any coffee that is returned unopened. For further clarification, please see our Details and Terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Ms. Bowie,

I apologize for any problems you have encountered with our company, Seattle Coffee Direct. Here at Seattle Coffee Direct, customer satisfaction is our number one priority. In order to cancel your account and receive a refund for the coffee you returned, please call 888-217-CAFE and a customer service representative will assist you. For further clarification, please see our Details and Terms at https://www.seattlecoffeedirect.com/TC2.php. Again, I apologize for any inconvenience.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Ms. Stubbs,

I apologize for any problems you have encountered with our company, Seattle Coffee Direct. Here at Seattle Coffee Direct, customer satisfaction is our number one priority. If you have any further questions, please do not hesitate to call us again at 888-217-CAFE.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Ms. Brethen,

I apologize for your dissatisfaction with our company, Seattle Coffee Direct. If you'd like to speak with someone about your account, please call 888-217-CAFE between the hours of 10 am and 6 pm EST. A customer service representative would be happy to explain any charges or assist you in whatever way necessary.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Merlin,

I apologize for any problems you have experienced with our company, Seattle Coffee Direct. To cancel your account and discontinue shipments, please call 888-217-CAFE. At that time, please inform the customer service representative that you plan to return your coffee. He or she will explain the process for doing so. As soon as we receive your coffee, you will be issued a refund. I hope this information was helpful. For further clarification, please see Details and Terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Dear Terri,

I apologize for any problems you have encountered with our company, Seattle Coffee Direct. To speak with a customer service representative, please call 888-217-CAFE between the hours of 10 am and 6 pm EST. He or she would be happy to assist you by explaining charges, discontinuing shipments, and/or issuing refunds for returned coffee. For further information, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php. I hope this information is helpful. We look forward to speaking with you.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Dear Yvonne,

I apologize for the problems you have encountered with our company, Seattle Coffee Direct. To receive further assistance, please call 888-217-CAFE between the hours of 10 am and 6 pm EST. You will be credited for any unopened bags of coffee that we receive returned. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php. Again, I apologize for the inconvenience and hope we can rectify this situation as soon as possible.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Dear Cristine,

I am very sorry for any troubles you may have had with our company, Seattle Coffee Direct. Be assured that at Seattle Coffee Direct our goal is 100% customer satisfaction. Please call to speak to a customer service representative at 888-217-CAFE so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably provide refunds, return shipping information and anything else that will make your experience with our company more satisfactory. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Dear Ric,

I am very sorry for any troubles you may have had with our company, Seattle Coffee Direct. Be assured that at Seattle Coffee Direct our goal is 100% customer satisfaction. Please call to speak to a customer service representative at 888-217-CAFE so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you choose to send the coffee back, you will be issued a refund so long as the bags remain unopened. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Kathleen,

I apologize for any troubles you may have had with our company, Seattle Coffee Direct. Be assured that at Seattle Coffee Direct our goal is 100% customer satisfaction. Please call to speak to a customer service representative at 888-217-CAFE so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Dear Gail,

I apologize for any problems you may have encountered with our company, Seattle Coffee Direct. Here at Seattle Coffee Direct our goal is 100% customer satisfaction. Please call to speak to a customer service representative at 888-217-CAFE so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably provide return shipping information, refunds and anything else necessary to improving your experience with Seattle Coffee Direct. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Customers looking to contact Seattle Coffee Direct can do so by calling this number:

888-217-CAFE

Customer service representatives would be happy to assist you from 10 am to 6 pm EST, Monday through Friday.

Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Dear Nellie,

I apologize for any problems you may have encountered with our company, Seattle Coffee Direct. Please call to speak to a customer service representative at 888-217-CAFE so that we may discontinue your account. Refunds for unopened bags of coffee will be issued as soon as we receive them. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Dear Cherril,

I apologize for any problems you may have encountered with our company, Seattle Coffee Direct. Here at Seattle Coffee Direct our goal is 100% customer satisfaction. Please call to speak to a customer service representative at 888-217-CAFE so that we may discontinue your membership immediately. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Dear Gail,

Please call 888-217-CAFE immediately and a customer service representative will be happy to discontinue your membership. He or she can also explain the process for receiving refunds for unopened merchandise. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Dear Wade,

I apologize for any problems you may have encountered with our company, Seattle Coffee Direct. Here at Seattle Coffee Direct our goal is 100% customer satisfaction. Please call to speak to a customer service representative at 888-217-CAFE so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably provide return shipping information, refunds and anything else necessary to improving your experience with Seattle Coffee Direct. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Dear Jennifer,

I apologize for any problems you have encountered with Seattle Coffee Direct. If you need any further assistance, please call 888-217-CAFE and a customer service representative would be happy to help you. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Dear Deborah,

I apologize for any problems you may have encountered with our company, Seattle Coffee Direct. Here at Seattle Coffee Direct our goal is 100% customer satisfaction. Please call to speak to a customer service representative at 888-217-CAFE so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably provide return shipping information, refunds and anything else necessary to improving your experience with Seattle Coffee Direct. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Dear Vickie,

I apologize for any problems you may have encountered with our company, Seattle Coffee Direct. Here at Seattle Coffee Direct our goal is 100% customer satisfaction. Please call to speak to a customer service representative at 888-217-CAFE so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably provide return shipping information, refunds and anything else necessary to improving your experience with Seattle Coffee Direct. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Dear Donna,

I apologize for any problems you may have encountered with our company, Seattle Coffee Direct. Here at Seattle Coffee Direct our goal is 100% customer satisfaction. Please call to speak to a customer service representative at 888-217-CAFE so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably provide return shipping information, refunds and anything else necessary to improving your experience with Seattle Coffee Direct. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php. You can also find contact information on our general website, seattlecoffeedirect.com.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

I apologize for any problems you have encountered with Seattle Coffee Direct. Please call 888-217-CAFE immediately, and a customer service representative will be happy to help you with your refunds. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Dear Ada,

I'm sorry to hear you are disappointed with your coffee. Here at Seattle Coffee Direct our goal is 100% customer satisfaction. Perhaps you would enjoy a different flavor. Please call to speak to a customer service representative at 888-217-CAFE so that we may assist you.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Dear Rachel,

I apologize for any problems you may have encountered with our company, Seattle Coffee Direct. Here at Seattle Coffee Direct our goal is 100% customer satisfaction. Please call to speak to a customer service representative at 888-217-CAFE so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably provide return shipping information, refunds and anything else necessary to improving your experience with Seattle Coffee Direct. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Dear Judy,

I apologize for any problems you have encountered with Seattle Coffee Direct. If you need any further assistance, please call 888-217-CAFE and a customer service representative would be happy to help you. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

Dear Ramona,

I apologize for any problems you have encountered with Seattle Coffee Direct. Customer satisfaction is our number one priority, and we apologize if you were treated otherwise. If you need any further assistance, please call 888-217-CAFE and another customer service representative would be happy to help you. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com

I apologize for any problems you may have encountered with our company, Seattle Coffee Direct. Here at Seattle Coffee Direct our goal is 100% customer satisfaction. Please call to speak to a customer service representative at 888-217-CAFE so that we may swiftly rectify this situation. By providing us with some basic information, such as your name and zip code, we can look up your account to clear up any problems. If you are unsatisfied in any way, we will reasonably provide return shipping information, refunds and anything else necessary to improving your experience with Seattle Coffee Direct. For further clarification, please see our details and terms at https://www.seattlecoffeedirect.com/TC2.php.

Sincerely,
Jeff Berman
Direct of Customer Service
jberman@seattlecoffeedirect.com