Menu
For Business Write a review File a complaint
Sedgwick Claims Management Services

Sedgwick Claims Management Services review: Claims management 5

J
Author of the review
5:07 pm EST
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My property manager at the apartment complex I lived at filed an insurance claim for me to recover damages for a roof leakage that occurred more than once causing my computer equipment to short circuit and die due to the water/flooding. Since my renter's insurance didn't cover this (and it was a defect in the property's roofing), they filed with their insurance company (Sedgwick Claims Management Services). I was advised there should be no issue in recovering my damages. They even discussed directly with the insurance company and their adjuster also felt the damages should be paid for. Now, weeks later, the adjuster won't return any of my calls or emails. The only way I can get her to respond to me is asking my property manager to reach out on my behalf. Then, when she finally responds via email, she has the audacity to scold me for contacting her multiple times. Her reply to me was telling me not to follow up with her more than once and to allow her time to respond. I waited weeks every time and finally had to complain to my property manager that there was no response. So for her (Angela Johnson) to tell me not to follow up is absolutely inappropriate and unacceptable. I think two weeks between contact is more then an ample amount of time. She clearly just chose not to respond until I complained. Why does it have to take a complaint to get some decent customer service? After all that, her only response is "file is under review." All documentation, information, etc. was provided a month ago. Further clarification was provided two weeks ago by my property manager who told me their adjuster agreed this claim should be paid. Still nothing. Not even informing they are working on payment. Just that rude response telling me to stop contacting her. There really is no reason it should take THIS long for them to resolve when my property already accepted fault for the damages and asked them to pay. I tried so hard to be patient and understanding, but my adjuster has been rude, unacceptable, and elusive. I should be reimbursed for my damages yet they continue to push this aside.

Desired outcome: Reimbursement of $1,538.82 for the damages incurred

5 comments
Add a comment
E
E
Elisabeth MS
Houston, US
Mar 03, 2023 2:05 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Fell at CVS on December 19, 2022 insured my leg, till now I had 1 phone call and 2 e-Mails telling me my claim # it is now March and I’m still waiting for a resolution, my e-Mails are not answered,

N
N
Nobody Knows Me
US
Jun 01, 2023 6:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Similar story. The company is fraudulent. They set up their company in a way that is difficult to take legal action. The mistake I made was wasting time for 16 months before getting lawyers involved. I went through literally 10 different claims processors. In the end, none of them ever did anything. Either get a lawyer right now or move on. And unfortunately getting a lawyer is a headache because they have protected themselves hiding behind obscure third-party laws. Hopefully, class action soon or laws change.

In the future as soon as any sees Sedgwick refuse to deal with them and start a lawsuit again against whoever is trying to get you to use Sedgwick. Refuse. They are frauds and it's a waste of time.

E
E
Elisabeth MS
Houston, US
Jun 01, 2023 8:55 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

If I would have known, I would have gotten a lawyer right away, Sedgwick is not interested in closing the claim, but delay and delay, hoping you forget about them, now it’s June 1st and still nothing

E
E
Elisabeth MS
Houston, US
Sep 27, 2023 10:59 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

It’s September and no resolution, all the want is for me to forget about it and go away

E
E
Elisabeth MS
Houston, US
Sep 27, 2023 11:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

If I would have know that before, I would have gotten a lawyer right away and

  1. Sedgwick Claims Management Services Contacts

  2. Sedgwick Claims Management Services phone numbers
    +1 (800) 221-5473
    +1 (800) 221-5473
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (800) 221-5473 phone number 5 5 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (800) 221-5473 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (800) 221-5473 phone number 14 14 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (800) 221-5473 phone number
    Brea, CA
    +1 (818) 557-8000
    +1 (818) 557-8000
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (818) 557-8000 phone number 3 3 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (818) 557-8000 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (818) 557-8000 phone number 4 4 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (818) 557-8000 phone number
    Burbank, CA
    +1 (800) 731-1005
    +1 (800) 731-1005
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (800) 731-1005 phone number 0 0 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (800) 731-1005 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (800) 731-1005 phone number 0 0 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (800) 731-1005 phone number
    Calabasas, CA
    +1 (310) 253-7500
    +1 (310) 253-7500
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (310) 253-7500 phone number 0 0 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (310) 253-7500 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (310) 253-7500 phone number 0 0 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (310) 253-7500 phone number
    Culver City, CA
    +1 (818) 997-3500
    +1 (818) 997-3500
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (818) 997-3500 phone number 0 0 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (818) 997-3500 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (818) 997-3500 phone number 0 0 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (818) 997-3500 phone number
    Encino, CA
    +1 (562) 981-1700
    +1 (562) 981-1700
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (562) 981-1700 phone number 0 0 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (562) 981-1700 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (562) 981-1700 phone number 0 0 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (562) 981-1700 phone number
    Long Beach, CA
    +1 (209) 830-5310
    +1 (209) 830-5310
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (209) 830-5310 phone number 0 0 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (209) 830-5310 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (209) 830-5310 phone number 0 0 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (209) 830-5310 phone number
    Tracy, CA
    +1 (510) 302-3000
    +1 (510) 302-3000
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (510) 302-3000 phone number 0 0 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (510) 302-3000 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (510) 302-3000 phone number 0 0 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (510) 302-3000 phone number
    Oakland, CA
    +1 (800) 225-2998
    +1 (800) 225-2998
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (800) 225-2998 phone number 0 0 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (800) 225-2998 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (800) 225-2998 phone number 0 0 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (800) 225-2998 phone number
    Oakland, CA
    +1 (866) 229-0015
    +1 (866) 229-0015
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (866) 229-0015 phone number 0 0 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (866) 229-0015 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (866) 229-0015 phone number 0 0 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (866) 229-0015 phone number
    Ontario, CA
    +1 (714) 258-5000
    +1 (714) 258-5000
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (714) 258-5000 phone number 0 0 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (714) 258-5000 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (714) 258-5000 phone number 0 0 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (714) 258-5000 phone number
    Orange, CA
    +1 (800) 939-4911
    +1 (800) 939-4911
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (800) 939-4911 phone number 0 0 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (800) 939-4911 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (800) 939-4911 phone number 0 0 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (800) 939-4911 phone number
    Pasadena, CA
    +1 (925) 965-4291
    +1 (925) 965-4291
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (925) 965-4291 phone number 0 0 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (925) 965-4291 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (925) 965-4291 phone number 0 0 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (925) 965-4291 phone number
    Pleasanton, CA
    +1 (925) 598-6980
    +1 (925) 598-6980
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (925) 598-6980 phone number 0 0 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (925) 598-6980 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (925) 598-6980 phone number 0 0 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (925) 598-6980 phone number
    Pleasanton, CA
    +1 (916) 568-7394
    +1 (916) 568-7394
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (916) 568-7394 phone number 0 0 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (916) 568-7394 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (916) 568-7394 phone number 0 0 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (916) 568-7394 phone number
    Rancho Cordova, CA
    +1 (800) 597-7677
    +1 (800) 597-7677
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (800) 597-7677 phone number 0 0 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (800) 597-7677 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (800) 597-7677 phone number 0 0 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (800) 597-7677 phone number
    Rancho Cordova, CA
    +1 (916) 851-8000
    +1 (916) 851-8000
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (916) 851-8000 phone number 2 2 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (916) 851-8000 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (916) 851-8000 phone number 0 0 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (916) 851-8000 phone number
    100%
    Confidence score
    Rancho Cordova, CA
    +1 (888) 737-7726
    +1 (888) 737-7726
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (888) 737-7726 phone number 0 0 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (888) 737-7726 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (888) 737-7726 phone number 0 0 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (888) 737-7726 phone number
    Riverside West, CA
    +1 (951) 275-5400
    +1 (951) 275-5400
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (951) 275-5400 phone number 0 0 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (951) 275-5400 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (951) 275-5400 phone number 0 0 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (951) 275-5400 phone number
    Riverside, CA
    +1 (916) 771-2900
    +1 (916) 771-2900
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (916) 771-2900 phone number 0 0 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (916) 771-2900 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (916) 771-2900 phone number 0 0 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (916) 771-2900 phone number
    Roseville, CA
    +1 (858) 636-6200
    +1 (858) 636-6200
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (858) 636-6200 phone number 0 0 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (858) 636-6200 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (858) 636-6200 phone number 0 0 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (858) 636-6200 phone number
    San Diego, CA
    +1 (866) 210-5264
    +1 (866) 210-5264
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (866) 210-5264 phone number 0 0 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (866) 210-5264 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (866) 210-5264 phone number 0 0 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (866) 210-5264 phone number
    San Jose, CA
    +1 (925) 988-1500
    +1 (925) 988-1500
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (925) 988-1500 phone number 0 0 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (925) 988-1500 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (925) 988-1500 phone number 0 0 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (925) 988-1500 phone number
    Walnut Creek, CA
    +1 (818) 591-9444
    +1 (818) 591-9444
    Click up if you have successfully reached Sedgwick Claims Management Services by calling +1 (818) 591-9444 phone number 0 0 users reported that they have successfully reached Sedgwick Claims Management Services by calling +1 (818) 591-9444 phone number Click down if you have unsuccessfully reached Sedgwick Claims Management Services by calling +1 (818) 591-9444 phone number 0 0 users reported that they have UNsuccessfully reached Sedgwick Claims Management Services by calling +1 (818) 591-9444 phone number
    West Hills, CA
    More phone numbers
  3. Sedgwick Claims Management Services emails
  4. Sedgwick Claims Management Services address
    P.O. Box 171816, Memphis, Tennessee, 38187-1865, United States
  5. Sedgwick Claims Management Services social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024
Sedgwick Claims Management Services Category
Sedgwick Claims Management Services is ranked 748 among 791 companies in the Internet and Software category