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CB Billing and Invoicing SegPay unauthorized prelevation of money
SegPay

SegPay review: unauthorized prelevation of money 20

N
Author of the review
2:29 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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This review was chosen algorithmically as the most valued customer feedback.

to SegPayeu.com

Hi,

I discovered a total of USD 29.95 were prelevated from my visa card for few months. I NEVER heard of your agency.
I'm not the only victim of your actions:
Your are not authorized to prelevate money from my visa card. I never got a receipt or anything from your part with explanation
what this all is about.

Where did you get my card number from?
I want my USD 29.95 DR reimbursed.
I hope yours was an error.
Please stop the monthly and recurring translation immediately!
If I get no quick answer, I inquire to initiate prosecution.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

20 comments
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S
S
sergiozr
CR
May 21, 2013 10:56 pm EDT

HI
please delete the charges to my VISA card since I have not used for automatic discharges, please delete it immediately

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FrenchVictimSegpay
FR
Aug 17, 2013 8:40 pm EDT

I'm victim of your agençy I have discoverd a total of 22, 46€ were prelevated from my mastercard ...
Who are you and where you have find my card number ?

A
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A. Gomes
Boston, US
Aug 29, 2013 2:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have received a transaction on my account in the amount of $29.95 and I don't know where it came from. I'd like an explanation about where this charge is from.

S
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suyram
RO
Dec 03, 2013 4:46 am EST

please delete the charges to my VISA card since I have not used for automatic discharges, please delete it immediately
why try to subtract from the money on the card

S
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suyram
RO
Dec 03, 2013 4:51 am EST

I announce that the Bank will try to remove money from my card waiting for a response from you guys and I want to stop to try to get money from the card number of the card finishes with the end contactatima 0828 immediately forward a message from you here tomorrow

M
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Mujt
AF
Jan 27, 2014 3:12 am EST

I have the same problem. This "SEGPAYEU.COM INANNADIG866-450-4000" also deducted $50 from my account. what is this?
anyone know anything yet. I want my money back.

K
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kung fu grip dave
Los Angeles, US
Aug 19, 2014 10:07 pm EDT

i have a charge of 29.95 non my credit card every month. i have no idea what this is for. please cancel my account

J
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joseildo gomes
BR
Sep 05, 2014 7:12 pm EDT

JOEILDO GOMES, eu tenho uma taxa de 29, 95 sem meu cartão de crédito a cada mês. Eu não tenho idéia o que é isso para. por favor cancelar a minha conta

S
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Sukesh karkera
IN
Oct 08, 2014 1:32 am EDT

i have a charge of 29.95 non my credit card every month. i have no idea what this is for. please cancel my account...

please refund my amount

J
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joseildo gomes
BR
Oct 18, 2014 9:08 am EDT

EU, JOSEILDO GOMES, QUERO CANCELAR MINHA CONTA

J
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julian alvarez
AR
Dec 08, 2014 9:52 am EST

Hola soyt victima de estos debitos en la VISA, alguien sabe donde reclamar, me estan descontando 39.9 dolar, que me significan al rededor de 350 pesos argentinos y no tengo ningun contrato ni nada parecido, si alguien sabe doonde contactar por favor se lo agradeceria, muchas gracias

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Shekhar235
Bath, GB
Dec 13, 2014 2:19 pm EST

What are this charges are all about I have been charged 1 pound then 39.97 and then 24.95, we all work hard for our money and just a scam like you taking money from our account it is highly unexceptable can you please return my money ASAP and cancel my account please

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Nikša Guina
HR
Jan 26, 2015 5:13 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hello, i been charged for few months with about 30 dollars, without my confirmation!Please refund my money and get me an answer what is it about!

N
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Nikša Guina
HR
Jan 26, 2015 5:21 am EST
Verified customer This complaint was posted by a verified customer. Learn more

SegpayEU.com/Generation, please stop my moths charging and cancel my account if i have one!

I
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italo
IT
Mar 15, 2015 11:55 am EDT

si prega di annullare il prelievo che viene mensilmente addebitato sulla mia carta di credito...non so come mai e come avete avuto il numero della mia carta...sospendete il pagamento...

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Reaper1987
AU
Jan 27, 2016 2:37 pm EST

Hi.. I've had $60 taken out of my account and have no idea why. I want my money back as soon as possible, thank you.

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Tom Brown
US
Aug 25, 2016 10:10 pm EDT

You have taken $43.05 from my Visa card without notification and/or authority if the funds are not refunded within the next 24 hours I will hand this matter over to the Australian Federal Police with intent to commence legal proceedings against you

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Raymond Young
US
Nov 16, 2016 12:29 am EST

I have an unknown charge too from Segpay Twin Flames for $34.95

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Ish_Inf
CA
Jan 15, 2017 5:19 am EST

$53.66 has been coming out of my account for MONTHS from this SegPay nonsense that I've never every heard of. STOP IT! How can I make this stop!?!?!?

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DonCorneo
US
Apr 07, 2017 5:16 am EDT

After looking into what was being charged, I found out it is "discrete" billing for a porn web site I subscribed to. Seeing that a lot of complaints match the price for monthly subscription to a porn web site, it appears that most have forgotten they are signed up, or it may have been for a trial period that was not cancelled, or a yearly subscription that has ended and monthly billing has restarted.
Check your favorite subscription porn site to find out if SegPay is the billing service for it.

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  1. SegPay Contacts

  2. SegPay phone numbers
    +1 (866) 450-4000
    +1 (866) 450-4000
    Click up if you have successfully reached SegPay by calling +1 (866) 450-4000 phone number 0 0 users reported that they have successfully reached SegPay by calling +1 (866) 450-4000 phone number Click down if you have unsuccessfully reached SegPay by calling +1 (866) 450-4000 phone number 0 0 users reported that they have UNsuccessfully reached SegPay by calling +1 (866) 450-4000 phone number
    Customer Service
    +1 (800) 996-0398
    +1 (800) 996-0398
    Click up if you have successfully reached SegPay by calling +1 (800) 996-0398 phone number 0 0 users reported that they have successfully reached SegPay by calling +1 (800) 996-0398 phone number Click down if you have unsuccessfully reached SegPay by calling +1 (800) 996-0398 phone number 0 0 users reported that they have UNsuccessfully reached SegPay by calling +1 (800) 996-0398 phone number
    New Merchants
    +1 (954) 414-1610
    +1 (954) 414-1610
    Click up if you have successfully reached SegPay by calling +1 (954) 414-1610 phone number 0 0 users reported that they have successfully reached SegPay by calling +1 (954) 414-1610 phone number Click down if you have unsuccessfully reached SegPay by calling +1 (954) 414-1610 phone number 0 0 users reported that they have UNsuccessfully reached SegPay by calling +1 (954) 414-1610 phone number
    International
    +1 (954) 376-3593
    +1 (954) 376-3593
    Click up if you have successfully reached SegPay by calling +1 (954) 376-3593 phone number 0 0 users reported that they have successfully reached SegPay by calling +1 (954) 376-3593 phone number Click down if you have unsuccessfully reached SegPay by calling +1 (954) 376-3593 phone number 0 0 users reported that they have UNsuccessfully reached SegPay by calling +1 (954) 376-3593 phone number
    New Merchants
    More phone numbers
  3. SegPay emails
  4. SegPay address
    220 Hillsboro Technology Drive, Suite 130, Deerfield Beach, Florida, 33441, United States
  5. SegPay social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 20, 2024

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