Please be aware that this site is not affiliated with Segpay. We monitor it, however to get a timely response from our customer support team please email help@segpay.com or visit cs.segpay.com and explain your issue to our team. They will investigate and resolve your issues asap.
Thank you.
Segpay team
Resolved
The complaint has been investigated and resolved to the customer's satisfaction.
With all these people getting ripped. I'm wondering how the same thing is happening to me I'm cancelling my card and hope I don't lose any more like the rest of you guys someone is getting rich.
B
B
booboo58
US
2 comments
booboo58
of US
Aug 05, 20119:12 am EDT
I was recently charged $29.99, $9.99 and two International fees of 90 cents and 50 cents. I cannot believe that this can happen and I never even heard of the place before. What a scam artist. This should be looked at as downright stealing and they should be prosecuted! My bank is the one that loses the money because they took it off my debit/visa card. Someone needs to pay attention to these complaints. I am forwarding my complaint to the special investigations unit at the FBI and see what they have to say. Not holding my breath though.
V
V
vermeij.scheltema
NL
1 comments
vermeij.scheltema
of NL
Jan 26, 20127:09 pm EST
Verified customerThis complaint was posted by a verified customer. Learn more
segpayeu.com takes money from my visa-absolutely unauthorized they take 39.83 usd (changed into euro's}.How can you stop it?
M
M
mitchellc
Melbourne Metro Area, AU
1 comments
mitchellc
of Melbourne Metro Area, AU
Aug 21, 20122:08 am EDT
I need help on canceling a subscription
J
J
jose daniel vargas ortega
MX
1 comments
jose daniel vargas ortega
of MX
Dec 11, 20121:32 am EST
charge description SegPayEU.com/AVSGroup USD $34.95 TIPO DE CAMBIO #13.17 fecha aplicacion 09/11/12 fecha autorizaciion 07/11/12 Card [protected]. I didnt autorized this charge, i wanto to stop this montly charge
E
E
Entrepreneur1981
Sacramento, US
1 comments
Entrepreneur1981
of Sacramento, US
Jul 15, 20135:32 pm EDT
I just got it too, I'm on the phone with the bank right now, I know where they got my info, I put my card information into "hotwire.com" for a hotel reservation! this is how they got my card #, they do it through debit card transactions and make it harder for your bank to save you if you don't catch it in time, I now know to never put my card number into www.hotwire.com or anywhere else if I don't have to!
I was hit by segpayeu.com/ti,
also don't let you bank get you off the phone by giving you the phone number of the scammers, the call to them is worthless, your bank should have protection against this kind of activity, I told my bank to give me a supervisor or the next in command who can do something because if the can get my money and there's nothing you can do about it with the evidence of scam right in front of your face! then my money is safer with me anyway, I'll close all accounts right now! That got the person who could fix this problem on the phone and I didn't have to make anymore calls then just the one!
I really hope this helps somebody, I caught this because I am a business owner and run into scams all the time, this one is new to me and I'm very upset with www.hotwire.com because of there incompetence!
B
B
BENEDITO JUSTINO DE MORAIS JUNIOR
BR
1 comments
BENEDITO JUSTINO DE MORAIS JUNIOR
of BR
Aug 07, 20136:31 pm EDT
EU FI A A COMPRA REFERENTE A UM MES POR QUE CONTINUÃO ME COMBRANDO, SOLICITO QUE CANCELEM ESSA COBRANÇA, POR QUE NEM TENHO ADENTRADO SITE, OU ENTÃO ME PASSEM A DICA PRA EU PODER ADENTRAR DAI DUTO BEM OK
AGUARDO SUA ATENÇÃO
ABRAÇOS
N
N
Need to Know Basis
Minnetonka, US
1 comments
Need to Know Basis
of Minnetonka, US
May 29, 20146:50 pm EDT
Many of you have probably subscribed to some type of service, like "The Erotic Review" for instance, and you are being billed for the service by SegPayEU.com. They handle the billing services for many online subscriptions. So the charges probably are not fraudulent, you probably agreed to a subscription somewhere online but you are not being billed directly by the service you subscribed to.
P
P
Pissed Offfffff!
US
1 comments
Pissed Offfffff!
of US
Oct 31, 20148:42 pm EDT
SegPayEU.com/Beronata 3 times in an hour. And No most of these people probably did not. What a TROLL! I just got this paypal DbCard this summer Dont really use it! The only time I have ever used that card was sevarl months ago with AliExpress.com to order a tiny $5.00 Scooter Ign Coil. Now Months later this SegPayEU.com Beronata appears on that card 3 times for $74.99 $49.99 $74.99 Bam Bam Bam! 2 of the charges were 2 minutes apart. Then again an Hr later! Do Not Use Alibaba or AliExpress they are UNSECURE! It took me years to get the courage to risk ordering something off Ali fearing overseas Companies like them are not trustable! And sure enough the first time I do I find my worst fears validated! I will never use a CC # with any Overseas Company Ever again! US isn't even secure but overseas EU UkRANE ASIA is a total clusterF@#$%!
N
N
Nikša Guina
HR
4 comments
Nikša Guina
of HR
Jan 26, 20155:17 am EST
Verified customerThis complaint was posted by a verified customer. Learn more
SegpayEU.com/Ruseful charging my credit card with amount about 30 dollars for months! What is all about? I want my money to be refunded immediately. I didn't agree with those charges. Please answer me
N
N
Nikša Guina
HR
4 comments
Nikša Guina
of HR
Jan 26, 20155:19 am EST
Verified customerThis complaint was posted by a verified customer. Learn more
SegpayEU.com/Ruseful, please stop my moths charging and cancel my account if i have one!
M
M
marcelo melo soares
BR
1 comments
marcelo melo soares
of BR
Jun 29, 20155:42 pm EDT
I received a purchase of U$29, 95 and I don't know what it is about I would like to cancel this unauthorized transaction
T
T
Tay Jin Hoo
MY
1 comments
Tay Jin Hoo
of MY
Nov 02, 201510:31 am EST
I have received transcation on my accounts in the amount of $29.95 for several months and I didn't subscribed to your SegpayEU
services. I'd like an explanation about where this charge is from or otherwise please delete the charges for the past few months from
my VISA card.
Thank You.
R
R
Reviewer31566
1 comments
Reviewer31566
Nov 12, 20152:30 pm EST
ON 11/12 I was charged $35.34 unauthorized. I need to make this payment stop because I was charged this several times for no products or services whatsoever.
M
M
michaelang
US
1 comments
michaelang
of US
Nov 20, 20156:34 am EST
Verified customerThis complaint was posted by a verified customer. Learn more
Hi, I discovered a total of 17.59 pound were prelevated from my visa card on 17NOV15. I NEVER heard of your agency. Your are not authorized to prelevate money from my visa card. I never got a receipt or anything from your part with explanation what this all is about.
R
R
Reviewer31429
1 comments
Reviewer31429
Jan 04, 20162:49 am EST
Today SegpayEU tried to charge me 52, 90€. Luckily my credit card cannot be used without my seperate permission. Seeing other similar complaints I'm beginning to think that this company doesn't follow honest protocols and should be fully checked by authorities.
C
C
Chris Houghton59
AU
1 comments
Chris Houghton59
of AU
Jan 05, 20169:39 pm EST
Verified customerThis complaint was posted by a verified customer. Learn more
This company or whatever or whoever they are deducted $35.80 twice on the 4/01/16 Visa account What do I need to do?
R
R
Reviewer73706
1 comments
Reviewer73706
Jan 12, 20167:32 am EST
I have just received my December Bank statement and saw two debits for 39.98 euros from segpayeu.com/wah carte [protected] on my visa card. I have never contacted, used or authorized such debits and I want to be re-imbursed immediately. MY attorney and MY bank are copied of this mail
R
R
Reviewer89542
1 comments
Reviewer89542
Jan 28, 20167:01 pm EST
They said my card was declined and then charged 29.95 against it.
S
S
Stephen Caseley
US
1 comments
Stephen Caseley
of US
May 30, 20165:04 am EDT
Unrecognised charges from Segpayeu keep appearing on my credit card.
I do not recognise the charges and repeated requests for information are ignored.
N
N
ncanul
MX
1 comments
ncanul
of MX
Aug 16, 20167:18 am EDT
I was watching porn in cam4 (video girls)
then i decided buy "tokens" for pay to the girls then I see 2 charger in my card (one is ok because I bough the tokens and the other is a suscription I never did but segpay automatically does) then I go to segpay.com (it has a online chat 24hours) and i tell them i want to cancell this sucription, he told me "wait one minut" and after "already" it has been cancelled and the last charger would be refuned to your account ( i dont know how much time i need wait and i dont know if this was really cancelled and i dont know if they are going to do more charger in the future) only i need wait now
A
A
Adildg786
PK
1 comments
Adildg786
of PK
Mar 02, 20185:16 am EST
Without my permission from my back account balance goan and come why
View 0 more photos
J
J
Joseph Hoffman
BE
1 complaint
1 comments
Joseph Hoffman
of BE
Feb 03, 201911:51 am EST
Verified customerThis complaint was posted by a verified customer. Learn more
Hi SEGPAY,
I got charged on 2019jan20 for Eur 32, 31 from my Mastercard by SegPayEU,
with these references : SEGPAYEU.COM*AVSGROUPS CY - 3508 [protected].
I'd like an explanation about where this charge is from and the name of the site.
Is this an automatic renewal without my authorisation?
Otherwise please delete the charges for the future automatic renewal.
The have to reimburse this amount.
Would you please inform me, by e-mail, for the results of your search.
Click up if you have successfully reached SegPay by calling +1 (866) 450-4000 phone number
0
0 users reported that they have successfully reached SegPay by calling +1 (866) 450-4000 phone number
Click down if you have unsuccessfully reached SegPay by calling +1 (866) 450-4000 phone number
0
0 users reported that they have UNsuccessfully reached SegPay by calling +1 (866) 450-4000 phone number
Click up if you have successfully reached SegPay by calling +1 (800) 996-0398 phone number
0
0 users reported that they have successfully reached SegPay by calling +1 (800) 996-0398 phone number
Click down if you have unsuccessfully reached SegPay by calling +1 (800) 996-0398 phone number
0
0 users reported that they have UNsuccessfully reached SegPay by calling +1 (800) 996-0398 phone number
Click up if you have successfully reached SegPay by calling +1 (954) 414-1610 phone number
0
0 users reported that they have successfully reached SegPay by calling +1 (954) 414-1610 phone number
Click down if you have unsuccessfully reached SegPay by calling +1 (954) 414-1610 phone number
0
0 users reported that they have UNsuccessfully reached SegPay by calling +1 (954) 414-1610 phone number
Click up if you have successfully reached SegPay by calling +1 (954) 376-3593 phone number
0
0 users reported that they have successfully reached SegPay by calling +1 (954) 376-3593 phone number
Click down if you have unsuccessfully reached SegPay by calling +1 (954) 376-3593 phone number
0
0 users reported that they have UNsuccessfully reached SegPay by calling +1 (954) 376-3593 phone number
New Merchants
More phone numbers
SegPay emails
help@segpay.com
100%
Confidence score: 100%
Support
communications@segpay.com
100%
Confidence score: 100%
Support
raphael@segpay.com
100%
Confidence score: 100%
Support
sales@segpay.com
98%
Confidence score: 98%
sales
info@segpay.com
96%
Confidence score: 96%
support
techsupport@segpay.com
95%
Confidence score: 95%
support
press@segpay.com
75%
Confidence score: 75%
communication
More emails
SegPay address
220 Hillsboro Technology Drive, Suite 130, Deerfield Beach, Florida, 33441, United States
SegPay social media
Checked and verified by Andrew
This contact information is personally checked and verified by the ComplaintsBoard representative.
Learn more
stop charging me
With all these people getting ripped. I'm wondering how the same thing is happening to me I'm cancelling my card and hope I don't lose any more like the rest of you guys someone is getting rich.
I was recently charged $29.99, $9.99 and two International fees of 90 cents and 50 cents. I cannot believe that this can happen and I never even heard of the place before. What a scam artist. This should be looked at as downright stealing and they should be prosecuted! My bank is the one that loses the money because they took it off my debit/visa card. Someone needs to pay attention to these complaints. I am forwarding my complaint to the special investigations unit at the FBI and see what they have to say. Not holding my breath though.
segpayeu.com takes money from my visa-absolutely unauthorized they take 39.83 usd (changed into euro's}.How can you stop it?
I need help on canceling a subscription
charge description SegPayEU.com/AVSGroup USD $34.95 TIPO DE CAMBIO #13.17 fecha aplicacion 09/11/12 fecha autorizaciion 07/11/12 Card [protected]. I didnt autorized this charge, i wanto to stop this montly charge
I just got it too, I'm on the phone with the bank right now, I know where they got my info, I put my card information into "hotwire.com" for a hotel reservation! this is how they got my card #, they do it through debit card transactions and make it harder for your bank to save you if you don't catch it in time, I now know to never put my card number into www.hotwire.com or anywhere else if I don't have to!
I was hit by segpayeu.com/ti,
also don't let you bank get you off the phone by giving you the phone number of the scammers, the call to them is worthless, your bank should have protection against this kind of activity, I told my bank to give me a supervisor or the next in command who can do something because if the can get my money and there's nothing you can do about it with the evidence of scam right in front of your face! then my money is safer with me anyway, I'll close all accounts right now! That got the person who could fix this problem on the phone and I didn't have to make anymore calls then just the one!
I really hope this helps somebody, I caught this because I am a business owner and run into scams all the time, this one is new to me and I'm very upset with www.hotwire.com because of there incompetence!
EU FI A A COMPRA REFERENTE A UM MES POR QUE CONTINUÃO ME COMBRANDO, SOLICITO QUE CANCELEM ESSA COBRANÇA, POR QUE NEM TENHO ADENTRADO SITE, OU ENTÃO ME PASSEM A DICA PRA EU PODER ADENTRAR DAI DUTO BEM OK
AGUARDO SUA ATENÇÃO
ABRAÇOS
Many of you have probably subscribed to some type of service, like "The Erotic Review" for instance, and you are being billed for the service by SegPayEU.com. They handle the billing services for many online subscriptions. So the charges probably are not fraudulent, you probably agreed to a subscription somewhere online but you are not being billed directly by the service you subscribed to.
SegPayEU.com/Beronata 3 times in an hour. And No most of these people probably did not. What a TROLL! I just got this paypal DbCard this summer Dont really use it! The only time I have ever used that card was sevarl months ago with AliExpress.com to order a tiny $5.00 Scooter Ign Coil. Now Months later this SegPayEU.com Beronata appears on that card 3 times for $74.99 $49.99 $74.99 Bam Bam Bam! 2 of the charges were 2 minutes apart. Then again an Hr later! Do Not Use Alibaba or AliExpress they are UNSECURE! It took me years to get the courage to risk ordering something off Ali fearing overseas Companies like them are not trustable! And sure enough the first time I do I find my worst fears validated! I will never use a CC # with any Overseas Company Ever again! US isn't even secure but overseas EU UkRANE ASIA is a total clusterF@#$%!
SegpayEU.com/Ruseful charging my credit card with amount about 30 dollars for months! What is all about? I want my money to be refunded immediately. I didn't agree with those charges. Please answer me
SegpayEU.com/Ruseful, please stop my moths charging and cancel my account if i have one!
I received a purchase of U$29, 95 and I don't know what it is about I would like to cancel this unauthorized transaction
I have received transcation on my accounts in the amount of $29.95 for several months and I didn't subscribed to your SegpayEU
services. I'd like an explanation about where this charge is from or otherwise please delete the charges for the past few months from
my VISA card.
Thank You.
ON 11/12 I was charged $35.34 unauthorized. I need to make this payment stop because I was charged this several times for no products or services whatsoever.
Hi, I discovered a total of 17.59 pound were prelevated from my visa card on 17NOV15. I NEVER heard of your agency. Your are not authorized to prelevate money from my visa card. I never got a receipt or anything from your part with explanation what this all is about.
Today SegpayEU tried to charge me 52, 90€. Luckily my credit card cannot be used without my seperate permission. Seeing other similar complaints I'm beginning to think that this company doesn't follow honest protocols and should be fully checked by authorities.
This company or whatever or whoever they are deducted $35.80 twice on the 4/01/16 Visa account What do I need to do?
I have just received my December Bank statement and saw two debits for 39.98 euros from segpayeu.com/wah carte [protected] on my visa card. I have never contacted, used or authorized such debits and I want to be re-imbursed immediately. MY attorney and MY bank are copied of this mail
They said my card was declined and then charged 29.95 against it.
Unrecognised charges from Segpayeu keep appearing on my credit card.
I do not recognise the charges and repeated requests for information are ignored.
I was watching porn in cam4 (video girls)
then i decided buy "tokens" for pay to the girls then I see 2 charger in my card (one is ok because I bough the tokens and the other is a suscription I never did but segpay automatically does) then I go to segpay.com (it has a online chat 24hours) and i tell them i want to cancell this sucription, he told me "wait one minut" and after "already" it has been cancelled and the last charger would be refuned to your account ( i dont know how much time i need wait and i dont know if this was really cancelled and i dont know if they are going to do more charger in the future) only i need wait now
Without my permission from my back account balance goan and come why
Hi SEGPAY,
I got charged on 2019jan20 for Eur 32, 31 from my Mastercard by SegPayEU,
with these references : SEGPAYEU.COM*AVSGROUPS CY - 3508 [protected].
I'd like an explanation about where this charge is from and the name of the site.
Is this an automatic renewal without my authorisation?
Otherwise please delete the charges for the future automatic renewal.
The have to reimburse this amount.
Would you please inform me, by e-mail, for the results of your search.
Many thanks
Regards
joshe@skynet.be