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CB Insurance Services SelectQuote Life Terrible service and communications!
SelectQuote Life

SelectQuote Life review: Terrible service and communications! 45

I
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12:00 am EDT
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This company does bait & switch & is a waste of time to deal with. Check with friends who have term life insurance instead, when looking for yours.

Here's what happened to me:
1. They gave me a $27/month quote for $500K 20 year term life insurance policy - I'm a 38 year old woman in good health, non-smoker.
2. After I did all the paperwork & blood work, because of 2 auto accidents listed as my fault on my DMV records they said it would be $200/month for the $500K policy I wanted, but I could get $100K 10 year term life insurance policy for $35 / month, saying I could cancel at anytime, say after 2-5 years when the auto accidents came off my record to get another policy with an amount closer to the original rate I was quoted
3. Then they sent me a 57 year policy with no cancellation provisions, where the premiums just get ridiculous after 10-years $65, 000 / year at age 95 $22, 000 a year at age 48 on a $100K policy. Insane. And they expected me just to sign that? Excuse me? I said yes to a 10 year term policy for a lot less coverage and a much higher premium than I wanted & they want me to sign something for 57 years with no provisions for canceling, as they had said. I wanted something that matched what I agreed to. What I was sent was bull ###.

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The complaint has been investigated and resolved to the customer’s satisfaction.

45 comments
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Vernon Risner
US
Mar 28, 2016 12:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

BE CAREFUL! I called to receive quotes. Received good pricing on my wife and I and two policies for children. Then when rates came in higher, I had to cancel. What they never told me was that my child policies were with another insurance company. I was charged for insurance I didn't even know I had. Now I'm having to go through the hoops and get a refund. It's a shame to have insurance and not even know it.

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AndM
US
Dec 29, 2016 2:28 pm EST

They will say anything to get you to take a policy. I needed more time to make a decision but they said I had to decide right away or risk re-appIying. I made the mistake of taking the agent's word for it that I could cancel at any time, so accepted under duress. Missed the fine print on the policy and now, three months in to it, I am stuck. Neither Selectquote or the insurance company care how many bad reviews they get. The only satisfaction I will get is posting as many bad reviews as I can.

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Liz Tolliver
US
Aug 13, 2019 11:11 pm EDT

Don't use them! They get your sell and after that you are threw! They don't care about there customer and your policy will cancel! You will receive a letter from whoever you choose for life insurance and they will find a crazy reason not to sign you up for a policy. Especially potential life!

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Buda pest
montreal, CA
Sep 03, 2022 5:15 pm EDT

We were thinking about insurance but after seeing your commercial with black guy with a non black women we found it offensive and will by insurance from another company!

  1. SelectQuote Life Contacts

  2. SelectQuote Life phone numbers
    +1 (800) 670-3213
    +1 (800) 670-3213
    Click up if you have successfully reached SelectQuote Life by calling +1 (800) 670-3213 phone number 0 0 users reported that they have successfully reached SelectQuote Life by calling +1 (800) 670-3213 phone number Click down if you have unsuccessfully reached SelectQuote Life by calling +1 (800) 670-3213 phone number 0 0 users reported that they have UNsuccessfully reached SelectQuote Life by calling +1 (800) 670-3213 phone number
  3. SelectQuote Life emails
  4. SelectQuote Life address
    595 Market St., 10th Floor San Francisco, CA 94105, United States
  5. SelectQuote Life social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024