Menu
For Business Write a review File a complaint
Central Mutual Insurance Company Customer Service Phone, Email, Contacts

Central Mutual Insurance Company
Reviews and Complaints

Learn how the rating is calculated

3.0 2 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Central Mutual Insurance Company Complaints 2

ComplaintsBoard
J
9:19 am EDT

Central Mutual Insurance Company Customer Service

I tried to get help with a claim from Central Mutual Insurance. It took two months for this adjuster to give me the correct information after he was blatantly beyond unprofessional. I asked for correct paperwork and defended myself I was told not to contact them again. Receiving no correct paperwork. I spoke to a supervisor about the situation and wasn't even offered an apology for the situation he caused. Very disappointed in the company. Horrible customer service.

Desired outcome: Customer service training on professionalism for these persons

Read full review of Central Mutual Insurance Company
Hide full review
ComplaintsBoard
E
7:21 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Central Mutual Insurance Company Terrible company

My car was hit by a client of Central Ins. Company, P.O. 353 Van Wert, Ohio 45891. My vehicel was totaled, being it was 19 years old they figured it is only worth $600.00. Which is Bull----. The car ran great, it only had 76, 000 mi. on it and I had just put $340. 00 in it for a new alternator and 2 ew fron tires.

Read full review of Central Mutual Insurance Company and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
H
H
holtff1074
Bristol, US
Nov 05, 2011 7:19 pm EDT

I can agree that Central is indeed one of the worst insurance companies i've ever known of. I've had my home insured by them since 1993.They just sent me a letter of cancelation which will take effect in Dec. First i must say i've never missed payment and i've never had any claims until this year when my house had roof damage due to hail as we suffered a tornado in our area this year.Their reason(s) were "# 1-handrail needed on a stoop." Never been an issue since 1993. #2-" Paint on the house" 3 sides have Vynyl and the 4th is to be done soon. Though one of the sides is paited brick to match Vynyl and the rest of the remaining painted area was just done in2007. #3-"we need dog breeds" Somy 3 little Schnauzers which weigh 10-13lbs max ea is a "increased chance for loss" as they put it ? Time to find better options.

Central Mutual Insurance Company Reviews 0

Looks like Central Mutual Insurance Company has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Central Mutual Insurance Company, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Overview of Central Mutual Insurance Company complaint handling

Central Mutual Insurance Company reviews first appeared on Complaints Board on Aug 3, 2009. The latest review Customer Service was posted on Aug 12, 2021. The latest complaint Terrible company was resolved on Aug 03, 2009. Central Mutual Insurance Company has an average consumer rating of 3 stars from 2 reviews. Central Mutual Insurance Company has resolved 1 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Central Mutual Insurance Company Contacts

  2. Central Mutual Insurance Company phone numbers
    419-238-1010
    419-238-1010
    Click up if you have successfully reached Central Mutual Insurance Company by calling 419-238-1010 phone number 1 1 users reported that they have successfully reached Central Mutual Insurance Company by calling 419-238-1010 phone number Click down if you have unsuccessfully reached Central Mutual Insurance Company by calling 419-238-1010 phone number 0 0 users reported that they have UNsuccessfully reached Central Mutual Insurance Company by calling 419-238-1010 phone number
  3. Central Mutual Insurance Company emails
  4. Central Mutual Insurance Company address
    800 South Washington Street, Van Wert, Ohio, 45891, United States
  5. Central Mutual Insurance Company social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024

Recent comments about Central Mutual Insurance Company company

Terrible company
1
I can agree that Central is indeed one of the worst insurance...

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.