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Sergeant's Pet Care Products

Sergeant's Pet Care Products review: Poison - it kills pets 133

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Author of the review
6:29 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Don, t know where the company is - but known worldwhide - but sergeants flea control nearly killed my little dog - it is poison and kills very painfully and sureley. My vet tells me there are many cases like this but most are not so lucky like little spicky - after treatment and a bath in dawn dishsoap he is finally getting better (26 houres)
The product needs to be taken off the market - - - -
It is very poisones

133 comments
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JMathis
Canton, US
Jun 11, 2014 10:35 am EDT

I just watched a video on facebook of a loving family that lost their pet to this product. Was having horrible seizures. Please take the product off market immediately!

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JMathis
Canton, US
Jun 11, 2014 10:59 am EDT

https://fbexternal-a.akamaihd.net/safe_image.php?d=AQDGi5s6t36Z5KRY&url=https%3A%2F%2Fscontent.xx.fbcdn.net%2Fhvthumb-xaf1%2Fl%2Ft15.0-10%2Fs526x395%2F10292457_885609894798483_885558434803629_37952_1166_b.jpg&jq=100

The above link will break your heart! I watched it on facebook and what trauma for this family. THinking you're helping your animal with a trusted brand only to cause their death. How can product developers sleep at night!

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Saria74
Creswell, US
Jun 11, 2014 11:17 am EDT

I hope this company gets shut down, take the product off the market your killing and putting animals in pain because you want money. This company is a real piece of work.

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Wiccanfrever13
silent hill, US
Jun 11, 2014 7:25 pm EDT

I always warn people not to buy CHEAP over the counter flea medication! PLEASE PLEASE! For those who haven't expereinced it yet DON"T DO IT! Stay away from Hartz as well! Here is a video of someone who used Sargents product on their cat! Poor thing! https://www.facebook.com/photo.php?v=885558434803629&set=vb.100000484431962&type=2&theater TALK TO YOUR VET about good products.

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Wiccanfrever13
silent hill, US
Jun 11, 2014 7:27 pm EDT

I saw someone who was sharing a video of her cat who experienced this same reactions! https://www.facebook.com/photo.php?v=885558434803629&set=vb.100000484431962&type=2&theater Talk to your VET about a good flea and tick medication! Stay away from the CHEAP stuff! This INCLUDES Hartz!

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Brooke23
US
Jun 12, 2014 1:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I saw a video of a cat that it's family had put this product on the cat and the cat was shaking and having seizures because of this product, and they had to put their cat to sleep. Please take it off the market, so no more cats or dogs have to suffer the seizures and being put down, cause of it. Thank you!

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Ciera
Moscow, US
Jun 13, 2014 12:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

https://www.facebook.com/photo.php?v=885558434803629&fref=nf

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donald l fisher
Locust Grove, US
Jun 15, 2014 3:05 pm EDT

animal treats made in china were removed from sales because of adverse reactions to dogs. seargents flea and tick meds are killing our pets what the hell are they still being sold

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Baralethe
Dalton, US
Jun 15, 2014 8:54 pm EDT

"Feline Distemper -
Diagnosis of Infection
Any kitten with fever, appetite loss, diarrhea, and/or vomiting is a suspect for feline distemper. Classically, a white blood cell count shows almost no white blood cells; there are few causes of white cell counts this low and the infection can be considered confirmed."

This says nothing about seizures, 'Don Tar'.

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A LAWYER4U
US
Jun 15, 2014 11:04 pm EDT

Trial study shows that most people give there dogs and cats way too much of the stuff. Most of the brands are for dogs or cats only. People need to use common sense when applying medications to animals. Also 16 out of 100, 000 occurrences is pretty low. FYI IF YOU HAVE ISSUES WITH IT QUICKLY WASH THE ANIMAL WITH DAWN DISH SOAP AT THE APPLICATION SITE Vigorously!

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complseargantsfleacontrol
Spokane, US
Jun 16, 2014 11:26 am EDT

Get this ### out of here, why is it still on the market if its this unsafe, these people are killers! with such results who would keep this on the market? obviously people who dont care for health at all, only money, they are only in it for the money thats why this is still being sold.
everyone at this company should be ashamed at themselves. if you work at this company and are that oblivious to the fact that this product is extremely harmful and deadly then you are being brainwashed by your corporation who is only out there to make money. shame on you

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Autumn Brown
Great Bend, US
Jun 16, 2014 9:12 pm EDT

This stuff sould not be on the market! it should be banned for good!

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Lair Scott
Chicago, US
Jun 17, 2014 3:10 pm EDT

PLEASE read this as Murphy Oil Soap is the BEST way to rid your pets of fleas and ticks. Wash your pets with Murphy Oil Soap as it will kill any parasite and rinse well. Wash your house with it as a further parasite killer. It is the ONLY safe way for your pet.

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MelissaC398
Bakersfield, US
Jul 20, 2014 1:31 pm EDT

We went on vacation and left our two dogs with a friend. When they returned they had fleas. I usually use an organic oatmeal shampoo on our Australian Shepherd and his coat is always silky, shiny, and soft. My husband bathed them in Sergeant's Skip Flea and Tick shampoo that he purchased on the way home thinking that would help the flea problem. Big mistake! First the Australian Shepherd started scratching constantly then his coat became very oily but he had so much dry skin coming off of him it was unbelievable. I bathed him in the regular oatmeal shampoo and brushed him and he seems better. This is the nastiest harshest shampoo I have ever seen for a dog. Don't buy it just bathe them really well and use some Frontline. Sergeants Skip Flea and Tick Shampoo is junk. I threw the partially used shampoo away.

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MichelleNH
Newmarket, CA
Aug 29, 2014 9:52 am EDT

Julie, you are sorry that the customers "had a less than positive experience" with your product and suggest they check out a website? that is a most inappropriate and ridiculous response to the type of complaint made. Beloved pets (family members) having seizures and dying because of your product is something I would word a little more strongly than 'less than positive.' Take the product off the market before you cause more suffering and break so many more hearts.

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Evelyn420
Elsinore, US
Aug 29, 2014 5:27 pm EDT

So apparently this is NOT distemper! I've had a few kittens and cats with distemper in my 22 years of life and there is never any seizuring. this is completely something to do with that product. I just watched a video of a cat dying from it cried through the whole thing. and some of you people are heartless enough to blame the human... I own four wonderful cats and a great dog... this makes me very glad that I have NEVER seen this "cheap" product on my valleys shelves ill stick with simple FRONTLINE collars and only during the summer

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CrystalRose85
Albany, US
Aug 29, 2014 9:51 pm EDT

I think they are terrible products, and all these stories made me take an interest. I checked the Better Business Bureau to find Sergeant's has an A+ rating. Apparently they have had only 20 complaints since 2008 and they "deal" with them to the BBB's satisfaction (not necessarily the pet owner's). It's really no wonder these products are still on the shelves if people don't do anything about it. There are far more than 20 complaints here alone, and it sounds like most of the vets involved were very familiar with this problem. How did only 20 people complain in the last 6 years? I burned a bald spot on my cat many years ago using one of these kinds of cheapo flea products and have only gotten my flea medicine from the vet since. As a pre-vet student, I will be asking a lot of vets if they see a lot of this, and urging people to report problems with the BBB.

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Jesscats
Omaha, US
Aug 29, 2014 10:44 pm EDT

Piece of ### sergeants. God, now I know what to tell my mom not to use. I cried on watching a cat shaking and had to be put down. I love my animals and should sign a petition on banning it or take it out of the market!

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xstellary
lolwut, US
Aug 29, 2014 11:51 pm EDT

I am extremely disgusted to see that this product is still on the shelves after being around since 2009, and still causing many animals to suffer, if not die.

Never purchase ANYTHING from Sergeant's for your animal!

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Jerry Koston
San Bernardino, US
Aug 31, 2014 2:25 pm EDT

Looking for flea product and saw these comments. Thank you for your service I will not buy sergeant's products and tell everyone about your site. Thank you Jerry

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JustinHoman
Ione, US
Sep 02, 2014 1:25 pm EDT

tetrachlorvinphos is the chemical sergeants uses in their flea medicine still... the EPA banned its use in other home products except insecticides. sadly it's effects on the nervous system of my friend's cat gave it seizures to the point of euthanasia... On a lower dose than needed because it's case of fleas was small.

The effect it's had on my OWN family. is my 18month old nephew who pets animals and got tetrachlorvinphos from the pet into him through his skin, or putting his hand in his mouth after petting the animal possibly. Its gave him Central Nervous System problems, and my brother has a lawsuit filed currently, but sergeants keep filing motions to postpone it, or try to mediate it out of court. The EPA has not responded since 2009 about tetrachlorvinphos still being used after their ban of it in other products in 2005

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Rita oneil
Milton, US
Sep 03, 2014 6:16 am EDT

Killed my cat last week Archy is dead, this needs to be removed. Anyone know where to make a formal complaint ? This is to much REMOVE IT OFF SHELVES & STOP KILLING ARE ANIMALS. THIS IS TARGETED AT LOW INCOME WHO CANT AFFORD FRONT LINE OR ADVANTAGE

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Rita oneil
Milton, US
Sep 03, 2014 6:17 am EDT

Just killed my cat Archy devastated

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Rita oneil
Milton, US
Sep 03, 2014 6:19 am EDT

How can we get this off shelves & save are animals, to late to have learned my lesson !

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Knudgekittyowner
US
Sep 08, 2014 10:25 pm EDT

You can just use dawn dish soap for fleas too, I have had 4 rescue cats not from shelters in bad condition (bad fleas and worms + malnourishment), and the go to method is Dawn, its safe for kittens and puppies and you too. The fleas and ticks don't like it, in just three washings I got all the fleas off of my moms new kitten in a couple days, when we went to the vet, he couldn't find any. My moms now 3 year old cat had fleas crawling in and out of his nose, ears and eyes (yes they do that) but with persistent washing I got rid of them with Dawn, the only one of the four that didn't have bad fleas didn't get washed as much, and now trying to bath him just gets water on the floor and you all bloodied up. But he has dry skin and dandruff so we (sadly) have to drug him and take him to the groomers. The other three (the kitten JC is still just 3 month) are fine with water. Cats do not naturally hate water, they are just not used to it, so if you have a kitten bathe them about once week if they don't have fleas (more often if they do) and feed them treats after, and you can condition them to not associate water with bad. Also never spray water at your cat when they are bad, that will cause problems for you later. Just don't use flea and tick medicine, now I have nothing against worm medicine, use that fully, there is no non-chemical way to go about that one, but only from your vet!

Justice for Puss
Justice for Puss
Bridgewater, US
Oct 01, 2014 11:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I just had to put my 11 year old companion "Puss" down after he got seriously ill from Sergeants Bansect product and could not be healed. I will write later exactly what happened and the timeline from July til September 29th, when I had to finally end his suffering. I am too distraught right now to contact Sergeants and or file my complaint, but I wanted to post this on here and would welcome anyone else who has lost a pet to this horrific product, especially other cat owners, to contact me with your stories. I want to find out all the places where I can complain about this product, and I also want to know if there are any individual or class-action suits that were brought against the company. I would appreciate any information... I cannot believe I have lost my Puss. He was fine one day, then immediately after the product, he changed forever, and went downhill fast. In the meantime I have racked up huge vet bills. Puss had to go to the vets several times, was hospitalized twice... once for almost 5 days. I had to pay for all of the meds we tried for him, and there were LOTS. And of course, I just had to pay for services for someone to come and send him to the cat heaven in the sky, or wherever his next great adventure is... plus cremation, etc. I want to ask Sergeants to reimburse me for all this, and if they will not, I may just sue them. I am so sad, so very sad...
Sincerely,
Greg Daniels in Bridgewater, MA

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I have no clue
Pearisburg, US
Oct 19, 2014 12:13 am EDT

How can they sell this stuff? I applied it to my cats today before reading all this only after they became very ill. I have bathed both cats in dawn. They need not worry about paying half or all of my vet bill if anything happens I will proceed with a lawsuit. I have one back to normal and one still throwing up. This is uncalled for.

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graeme zerna
montmorency, AU
Oct 24, 2014 9:08 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

do not use these FLEA & TICK COLLAR - KILLS & REPELS FLEAS, FLEA EGGS, TICKS, MOSQUITOES *SMALL*
they are not australian vet passed.
after putting one on my 5 year old cat day after was walking like he was drunk.i took him to a private vet and cost me $168.00 he was poisoned.
i bought these off ebay.also the collar is dangerous as cat collars have a elastic piece on them so if the cat get's caught in something they wont choke.
these collars have no elastic.
2 very dangerous problem's with these.china made and not passed by vets in australia.
OVERALL DANGEROUS!

my cat is still out of it.someone from this company should pay the vet bill.i have the copy of vet costs.i just hope my cat is ok soon.
if you want to see the bill just ask!

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KittT
jjjjjjj, US
Nov 13, 2014 10:49 pm EST

I put Sergeants Gold drops on my 4 cats last night. Three of them are spending the night at the vet clinic tonight. The three that had side effects were all lethargic. One of them vomited a lot. Another one had uncontrollable trembling on and off. The vet said he sees numerous pets whose owners have unknowingly used these products on their pets. He showed me a picture of a dog that had chemical burns all over its back. He said that often when they report it to Sergeants, the company tries to blame the pet owners for not using it correctly. However, he has observed that in most of these cases the products are being used as directed.

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Tiffanypaige
US
Mar 18, 2015 8:29 am EDT

Please DO NOT buy ANY SERGEANTS SILVER products! I used the squeeze on for fleas ticks and Mosquitos for cats and in the middle of the night I saw that my cat was hunkered down in the floor unable to move, shaking and making a clicking noise having a seizure. I was so scared, I called the emergency vet and they confirmed it WAS caused by this product that it caused nuerological problems and tremors in animals. They suggested an immediate bath with dawn dish soap to remove any remaining product from getting into her system. They then have her medication to relax her muscles and symptoms. So far hours later, she seems to have gotten better, no shaking and has managed to pick at some food. I have 2 cats (brother and sister), the other wasn't affected but he was bathed soon after. I read reviews on the product and similar and even some worse reports were made about their pets not only from this particular SERGEANTS SILVER product but just about every other in this brand too. I DO NOT RECOMEND PLEASE DO NOT USE! I'd also like to add that if anyone else have these same symptoms please take your pet to the vet instead of just bathing them so that they can relax the muscles and get some of the poison out of there systems I'm not sure just a bath would do for this. Thanks for reading

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CaptainTrips
US
Jun 22, 2015 2:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I I had used Sergeant's products years ago so I purchased "Sergeant's Silver Flea & Tick Spray For Dogs" for spot use on my 5 year old male Pomeranian until Advantix II arrived via mail. He was a lively, energetic young dog with a heavy coat - so heavy that fleas had a hard time finding a place to bite him. They settled mostly on his ears and around his nose and eyes so I sprayed a cloth and dabbed in on rather than spraying his face. First application was fine but there were still a few stragglers living so a few days later I repeated the procedure and, after a couple days, I applied it the third time to those areas. After the 2nd application, I noticed that he wasn't as energetic but thought nothing of it because the hot, humid weather sapped my energy, too. The third application was the clincher ... after a few hours he'd only get up and move a foot or two and lay down again, he wouldn't eat, vomited a couple of times and wouldn't drink. After a few hours, I thought he was improving because he got up and wanted to go out to do his business but once outside, he simply laid down. I carried him back in the house and laid him beside my chair (his favorite spot) so I could monitor his condition. I checked him once and he seemed to be resting so I didn't bother him but the next time I checked him - he didn't move when I called his name. I put my hand on him to see if he was OK but it was too late, he was gone. I had no idea what had caused his death until I checked product reviews on the net and found dozens of horror stories like this. I can't prove that this product killed him because it was far too late to take him to a vet (plus it was on a weekend when it's impossible to contact area vets). What it all boils down to is that my misplaced trust in Sergeant's products made me an accessory in the death of my beloved pet because I was the one who applied the product! The total amount of the spray used was far less than 10% of a complete body treatment or his death probably would have occurred much sooner. My advice is to search out other reviews which will, hopefully, keep you from purchasing and using this terrible and potentially deadly product on your pet.

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Dmartine
US
Sep 08, 2015 7:51 pm EDT

I bought the Sergents flea Collar for cats at least 12 weeks old. Long story short. One day my 6month old cat had about 7 seizures back to back. I ended up at the ER Vet at 2am, I had to put him down. He was a beautiful deaf kitty that I had adopted b/c his owners had just put him out. It broke my heart to watch the fiaming at the mouth hideous seizures. I can't believe this product is still in the market! The photo is when I first found him, before I out the collar in him.

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Ann Miko
Omaha, US
Jul 29, 2016 5:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I applied Sergeant's Flea & Tick Squeeze-On for Dogs on my C-Spaniel - he is 2 years old and weighs 25 lbs and I used the product for dogs 33 lbs and under. About 10 minutes after the application it was obvious it was affecting his nervous system. He became lethargic, almost comatose but his body kept twitching. It was horrible to see and I immediately placed him in the shower and washed the stuff off with regular shampoo. He was OK after that within a couple hours. I read a prior response from Sergeant's representative to a similar report indicating the customer used a combination of this product with a flea/tick shampoo and indicated the combination was likely the cause. PLEASE NO THAT I DID NOT USE A COMBINATION OF ANY PRODUCTS AND MY DOG SUFFERED THE HORRIBLE REACTION WITH THE USE OF ONE APPLICATION. It appears to be highly toxic and I am shocked that the EPA allows this product in the US, on the shelves of Walmart to be sold to unsuspecting consumers.

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MAD CAT
US
Jul 29, 2016 5:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

This video shows what this evil product has DONE...complaints on this site go back YEARS and nothing has changed. Maybe a Class Action Lawsuit will get your attention and SHUT YOU DOWN!

https://www.facebook.com/photo.php?v=885558434803629&set=vb.100000484431962&type=2&theater

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Cale121
Southlake, US
Jul 29, 2016 5:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I came across a very heartbreaking video online of a family at the vet with their cat wrapped in blankets. This cat had been previously treated with Sergeant Bansect tick repellent, and fell into an irreversible seizure. This poor family cried in emotional agony as they said their last they said their goodbyes before putting her down. Please remove this product from the shelves.

https://m.facebook.com/story.php?story_fbid=10201194378621442&id=1829916758

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Cherilyn Phillips
Central Point, US
Jul 29, 2016 5:43 am EDT

My cat has been on an IV at the vet's office for two days after using this product. I will NEVER, NEVER buy this product again. I don't even know if my cat will live. As soon as I used it, he started having seizures and acting like he was hallucinating, twitching, vomiting, panting, felt hot to the touch, sprayed urine, biting, just to name a FEW of his symptoms. I cannot believe that they still sell this product, to me that seems negligent.

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Cale121
Southlake, US
Jul 29, 2016 5:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please PLEASE help me take this product off the shelves. This video I found online depicts a family at the vet with their cat. Everyone in this family is crying in emotional agony over their cat, which they brought in to have out put down. This poor cat fell into an irreversible seizure after being treated with Sergeant Bandsect tick repellent. This family says their goodbyes before they are forced to let their friend go.
Please do something.
https://m.facebook.com/story.php?story_fbid=10201194378621442&id=1829916758

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David Matte
Danville, US
Jul 29, 2016 5:43 am EDT

We gave our 3.5 year old lab a treatment with this squeezeable flea and tic and the problem began. This was done around 7pm. This dog which is very very mello started pacing all over the house and we had no idea. The next day after a bad nigt we take Libby the dog to the office as alway and all she can do is pace and kept trying to get to her back and legs. My wife went on the web and found the bad news on the product we just used to make our dog alittle safer. SO MUCH FOR THAT! After some benadril with not much response I called a friendly semi retired vet that told me never to use Sargents and what to give our dog to help. After a couple days she is getting back to normal. This stuff would be like giving poision oak to your child and watch them wiggle. I would never reccomend using this

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petdetective
Addison, US
Jul 29, 2016 5:43 am EDT

This is my second attempt using the Sergeant's Pet Product- over the counter flea and tick sqeeze-on . My first experience, a few years ago, I worked with 10 rescue dogs and needed to save a little money so I purchased Sergeant's Gold for my two Chihuahuas, and one Min Pin mix all under 20 lbs - I used the under 20 lb product. All three became very sick, foaming at the mouth and crying as if they were in pain. It was visible that it was something on their skin hurting them. I called the 800 hotline and they instructed me to bathe them with dishwashing liquid in order to wash the product off and that this was an isolated incident and out of the ordinary. Because of this incident I knew what to do when my new 2 year old Chihuahua began vomiting and crying as if he was in pain when I used the Sergeant's Silver flea and tick sqeeze on. This recent occurance let me to do a little research and found there are numerous complaints about this product, and as an Attorney, I am compelled to have an order filed to get Sergeants to remove this product from the shelves for good. I am very concerned about the negligence involved here. And minimally, I will bring awareness to this issue.

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joClue
Saint Louis,, US
Jul 29, 2016 5:43 am EDT

About three years ago I used Sergeants Gold shampoo for Cats. I used it on my Maine coon.
Four hours later, " ( I found her dead.") Still greiving. Warning everyone, do research before using any pet products and do not buy anything over the counter.

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