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Service Site UK
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Service Site UK
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Service Site UK Customer Service Phone, Email, Contacts

Service Site UK
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servicesite.co.uk

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1.0 4 Complaints
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Service Site UK Complaints 4

How responsive is Service Site UK's customer service?

0 Resolved
4 Unresolved

Total complaints: 4

Resolved complaints: 0 (0%)

Unresolved complaints: 4 (100%)

Absolutely frustrating 🫠
It's quite possible that Service Site UK is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Service Site UK's silence.
How is Service Site UK’s rated by customers?

Service Site UK’s earns a 1.0-star rating from 4 reviews, showing that the majority of customers are dissatisfied with their experience.

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repair service companies house payment refundable searches site solicitor spike patching uk called dishwasher engineer mended paid poor service service site limited years
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6:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Service Site UK Refund not received

I emailed and tried telephoning Service Site Ltd Appliance Repair Service regarding an ongoing issue of a refund owed to me by Service Site Ltd since September 5, 2023. On May 2nd 2023, I had booked with Service Site Appliance Repair, Cambridge to have my washing machine repaired. Simon Jones was the assigned engineer sent to my flat on May 4th. He...

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8:15 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Service Site UK Engineer stole my money

Do not trust this company it is a lie the engineer came and try to charge more than what was quoted he tried to make me pay three times the amount for parts . When I said I would purchase them myself instead of transferring him the money he has yet to confirm or return to complete the job. I already paid him£75 and when he returned he would get the outstanding £4 so he knows i am paying for him to complete the job. It has been 4 weeks I have been trying to get in touch with the number on the website none of them work and no one is answering the emails. I sent him a message threatening to take him to court ( Steven is his name) and he finally answered saying he fulfilled his obligations. This man stole my money and I can’t get help from anyone on the customer service side of things. BE AWARE THIS IS A SCAM

Desired outcome: Nothing to date

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R
7:42 pm EDT

Service Site UK Dishwasher not fixed & company not responding

Engineer Darren came on 15/7 /2021 & claimed to have repaired dishwasher. I paid £94.80 & within 30 minutes I found it had not been mended. Since then I have called Service Site Limited every day to be told that I would get a call that day. Nothing! Have never had such poor service in all my 79 years!

Desired outcome: Mended dishwasher or full refund!

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Is Service Site UK Legit?

Service Site UK earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Service Site UK to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Service Site UK is known for their high standards and safety. If you're thinking about dealing with Service Site UK, it's wise to check how they handle complaints.

Servicesite.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Several positive reviews for Service Site UK have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • The website belonging to Service Site UK has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
ComplaintsBoard
S
7:21 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Service Site UK washing machine repairs

Charged me £89.99 and sent an absolute idiot who didn't even repair my Washer.

They then said this was not their responsibility for the quality of work carried out by their contractors and then my payment was NOT refundable.

I've consulted a solicitor and they have done some searches on this Spike Patching who owns the company and he seems to have lots of different companies and different date of births registered with companies house.

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Service Site UK Reviews 0

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Overview of Service Site UK complaint handling

Service Site UK reviews first appeared on Complaints Board on Feb 25, 2019. The latest review Refund not received was posted on Oct 26, 2023. Service Site UK has an average consumer rating of 1 stars from 4 reviews. Service Site UK has resolved 0 complaints.
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  1. Service Site UK Contacts

  2. Service Site UK phone numbers
    +44 800 023 5240
    +44 800 023 5240
    Click up if you have successfully reached Service Site UK by calling +44 800 023 5240 phone number 0 0 users reported that they have successfully reached Service Site UK by calling +44 800 023 5240 phone number Click down if you have unsuccessfully reached Service Site UK by calling +44 800 023 5240 phone number 0 0 users reported that they have UNsuccessfully reached Service Site UK by calling +44 800 023 5240 phone number
  3. Service Site UK emails
  4. Service Site UK address
    74-76 Aldwick Road, Bognor Regis, England, West Sussex, PO212PE, United Kingdom
  5. Service Site UK social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Service Site UK Category
Service Site UK is ranked 53 among 68 companies in the Repair Services category
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Service Site UK Alternatives
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