Menu
For Business Write a review File a complaint
SetRoc Customer Service Phone, Email, Contacts

SetRoc
Reviews and Complaints

www.castle-windows-ma.com

Learn how the rating is calculated

5.0 10 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

SetRoc Reviews 10

ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

SetRoc Excellent work pleasant installers Professionalism Would recommend them

Excellent work pleasant installers
Professionalism
Would recommend them. Frank was great to work with.

Read full review of SetRoc and 3 comments
Hide full review
3 comments
Add a comment
C
C
C. Lind
Verified customer This complaint was posted by a verified customer. Learn more

They were fantastic, quick and thorough job. I am extremely pleased and look forward to working with them again.

C
C
C. Willms
Verified customer This complaint was posted by a verified customer. Learn more

They were fast, efficient and very unobtrusive. Great team, great product.

D
D
D. Feil
Verified customer This complaint was posted by a verified customer. Learn more

Francisco was in constant communication with me. Even when my town wasn't going to issue me a permit Francisco let me know right away so that we could take care of it asap to get the windows installed. Also Francisco's installers were awesome. They were very professional, fast, and once the job was done they cleaned up so we'll that you wouldn't have even known that my house just had 7 windows replaced. Would definitely recommend Francisco and his team to everyone I know!

ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

SetRoc They were fantastic, quick and thorough job

They were fantastic, quick and thorough job. I am extremely pleased and look forward to working with them again.

Read full review of SetRoc and 4 comments
Hide full review
4 comments
Add a comment
C
C
C. Hettinger
Verified customer This complaint was posted by a verified customer. Learn more

Frank was helpful and straightforward. Made me comfortable ordering. His install team were efficient, detailed and professional.

W
W
W. Beier
Verified customer This complaint was posted by a verified customer. Learn more

Excellent work - good team work, no delays or issues. Our window looks awesome!
I highly recommend Castle The Window People.

M
M
M. Breitenberg
Verified customer This complaint was posted by a verified customer. Learn more

I had new windows installed today. The work was completed in a timely manner. The workers were professional. The windows are exactly as described when purchased. There is a slight flaw in one of the windows. I would not have noticed it but the owner Frank pointed it out and said a replacement window would be ordered. I am appreciate his honesty and integrity.

H
H
H. Wisozk
Verified customer This complaint was posted by a verified customer. Learn more

The Frank is nice and responsible. I will recommend him to others.

ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

SetRoc Excellent work - good team work, no delays or issues

Excellent work - good team work, no delays or issues. Our window looks awesome!
I highly recommend Castle The Window People.

Read full review of SetRoc and 2 comments
Hide full review
2 comments
Add a comment
J
J
J. Conroy
Verified customer This complaint was posted by a verified customer. Learn more

The entire process went well. I think I was given a good price and the windows look great. The installation was done very professionally and quick. I would recommend Castle Windows to anyone who needed new or replacement Windows .

J
J
J. Bode
Verified customer This complaint was posted by a verified customer. Learn more

Frank who Initially came out to give me the estimate and take measurements has been beyond exceptional. The work got postponed due to a few storms. The crew that came out was friendly professional an amazing. Frank has Called to check in and has answered every question immediately. This is definitely a five star company who I highly recommend.

ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

SetRoc Frank was helpful and straightforward

Frank was helpful and straightforward. Made me comfortable ordering. His install team were efficient, detailed and professional.

Read full review of SetRoc
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

SetRoc The whole process from sales to installation went as planned

The whole process from sales to installation went as planned. The manager and installers were courteous and did a great job of installing my new bay window. Thank you.

Read full review of SetRoc
Hide full review
ComplaintsBoard
Z
Verified customer This review was posted by a verified customer. Learn more

SetRoc The entire process went well

The entire process went well. I think I was given a good price and the windows look great. The installation was done very professionally and quick. I would recommend Castle Windows to anyone who needed new or replacement Windows .

Read full review of SetRoc
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

SetRoc Frank who Initially came out to give me the estimate and take measurements has been beyond exceptional

Frank who Initially came out to give me the estimate and take measurements has been beyond exceptional. The work got postponed due to a few storms. The crew that came out was friendly professional an amazing. Frank has Called to check in and has answered every question immediately. This is definitely a five star company who I highly recommend.

Read full review of SetRoc
Hide full review
ComplaintsBoard
O
Verified customer This review was posted by a verified customer. Learn more

SetRoc I had new windows installed today

I had new windows installed today. The work was completed in a timely manner. The workers were professional. The windows are exactly as described when purchased. There is a slight flaw in one of the windows. I would not have noticed it but the owner Frank pointed it out and said a replacement window would be ordered. I am appreciate his honesty and integrity.

Read full review of SetRoc
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

SetRoc Francisco was in constant communication with me

Francisco was in constant communication with me. Even when my town wasn't going to issue me a permit Francisco let me know right away so that we could take care of it asap to get the windows installed. Also Francisco's installers were awesome. They were very professional, fast, and once the job was done they cleaned up so we'll that you wouldn't have even known that my house just had 7 windows replaced. Would definitely recommend Francisco and his team to everyone I know!

Read full review of SetRoc
Hide full review
ComplaintsBoard
I
Verified customer This review was posted by a verified customer. Learn more

SetRoc It was a pleasure to have Frank, the owner of SetRoc, come out to show me all of my options to help make a decision on purchasing my second set

It was a pleasure to have Frank, the owner of SetRoc, come out to show me all of my options to help make a decision on purchasing my second set of Castle windows. It was a painless experience and my needs were met. Tim and his crew were amazing, professional, courteous, knowledgeable, and friendly, answering all my questions, clearly, when installing my new windows. Clean-up was fantastic. I have already recommended Castle Windows to several of my friends and will continue to do so. Margie H. Cambridge, MA

Read full review of SetRoc
Hide full review

SetRoc Complaints 0

Looks like SetRoc has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent SetRoc, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is SetRoc Legit?

SetRoc earns a trustworthiness rating of 88%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard highly recommends SetRoc for their strong reputation and reliability. However, it's still wise to weigh the pros and cons and research thoroughly, even if SetRoc seems completely reliable.

SetRoc has received 10 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Castle-windows-ma.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Castle-windows-ma.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

A trust mark has been identified for a castle-windows-ma.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

About SetRoc

Screenshot SetRoc
SetRoc, a leading provider of windows and doors in Massachusetts, offers a wide range of high-quality products and exceptional services. With a focus on customer satisfaction, SetRoc specializes in castle windows that combine elegance and durability. Whether you're looking to enhance the aesthetic appeal of your home or improve energy efficiency, SetRoc has the perfect solution for you. Their team of skilled professionals ensures seamless installation and reliable after-sales support. Trust SetRoc for all your window and door needs, and experience the difference in quality and craftsmanship.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. SetRoc Contacts

  2. SetRoc phone numbers
    +1 (413) 433-3777
    +1 (413) 433-3777
    Click up if you have successfully reached SetRoc by calling +1 (413) 433-3777 phone number 0 0 users reported that they have successfully reached SetRoc by calling +1 (413) 433-3777 phone number Click down if you have unsuccessfully reached SetRoc by calling +1 (413) 433-3777 phone number 0 0 users reported that they have UNsuccessfully reached SetRoc by calling +1 (413) 433-3777 phone number
  3. SetRoc address
    1029 North Rd PMB 150, Westfield, Massachusetts, 01085-9711, United States
  4. SetRoc social media
  5. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 16, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.