ShackSign
Reviews and Complaints

So, I recently got my hands on ShackSign and let me tell you, it was a bit of a disappointment. First off, there were no instructions included with the sign. I mean, come on, how am I supposed to know how to set it up without any guidance? Secondly, the sign is under lit in the middle which makes it difficult to read from certain angles. And to top it off, the power cords are attached to the top on one side which causes the sign to tilt. For over 200 bucks in Australian money, I expected way better quality. Honestly, I think I could have found something similar at an Asian market for a quarter of the price and with better quality. Overall, I wouldn't recommend ShackSign to anyone looking for a reliable and high-quality sign.

I was so excited to order a neon sign from ShackSign, but boy was I disappointed. I placed my order and my credit card was charged right away. But then, I heard nothing from them for a whole month! I was starting to get worried, so I sent them an email asking for an update. But guess what? I got no response!

I was getting pretty frustrated at this point, so I decided to email them again and let them know that I was contesting the charge. Finally, I received a reply from the vendor. They told me that the manufacturer didn't have the parts to produce my order. Can you believe it?

I was so disappointed that I didn't get my neon sign. I was really looking forward to having it in my home. I wouldn't recommend ShackSign to anyone. It's just not worth the hassle. Save yourself the trouble and find a different vendor.

I gotta say, I was a bit skeptical about buying a sign from ShackSign. But I took the plunge and ordered one for my old man's Father's Day gift. And let me tell you, I was pleasantly surprised with the whole experience.

First off, I got an email from Connie, the manager, the day after I placed my order. She confirmed everything and made me feel like my purchase was in good hands. Then, on August 27, I got the tracking details. It was shipped all the way from China to Australia, so I was a bit worried about how long it would take. But lo and behold, on September 4, the package arrived at my doorstep.

The customer service was top-notch, the production and shipping times were on point, and the product itself was just what I wanted. I was a bit hesitant to buy from ShackSign because there weren't many reviews, but I'm glad I did. I'd recommend this company to anyone looking for a quality sign.

I recently made a purchase from ShackSign, a neon 110v BMW sign that cost me over $200. I was really excited to receive it, but after a couple of weeks, I still hadn't gotten my hands on it. I decided to reach out to ShackSign to see what was going on, and they told me to wait another three weeks before getting back to them if the product hadn't arrived. I was a bit confused by this, but I decided to wait it out.

Unfortunately, the tracking information they provided me with didn't work, and after three weeks, the sign still hadn't arrived. I reached out to ShackSign again, but they never initiated contact with me. We exchanged about six emails, and finally, ShackSign shipped a replacement. I was relieved that the sign was finally on its way, but when it arrived, I was really disappointed.

The sign looked nothing like what I had ordered. It wasn't neon, the colors were all wrong, and it was basically a low-quality, pixelated sticker stuck on a very thin, cheap piece of plastic with hobby foam board backing. It was something that a 4-year-old would have made in an elementary arts and crafts session after lunch. I couldn't believe it.

Now, we're approaching six weeks since I made my initial purchase, and ShackSign has refused to give me a refund. Instead, they want me to spend more of my time and money trying to deal with their "company policies". Well, I have my own policies, and so does my credit card. If I don't get what I paid for, it's refund time.

Overall, I'm really disappointed with my experience with ShackSign. I was excited to receive my neon BMW sign, but instead, I got a low-quality sticker on a cheap piece of plastic. I wouldn't recommend this company to anyone, and I won't be making any future purchases from them.

I gotta say, I've bought a few things from shacksign.com and it's been a bit of a mixed bag. The first couple items I got were pretty good - a call sign plaque and a small neon sign. They arrived pretty quickly too, which was nice. But then I ordered a bigger neon sign that had LED lights that changed colors, and things started to go downhill.

First of all, this thing took forever to arrive. The first two items came from the US, but this one supposedly came from Jamaica, NY and then ended up in Hong Kong before finally making its way to me. It took two whole weeks! And when I tried to get some help from customer service, they were pretty dismissive.

But the real kicker was when I finally got the sign and tried to use the remote control. It didn't work right - it was supposed to be able to change from fade to slow to strobe to flash, but it just wouldn't cooperate. And to make matters worse, the sign was designed to hang from a roof or under a shelf, not sit on a surface like I was expecting. There was nothing on the website that said it was supposed to be hung up!

And to top it all off, the quality of the laser engraving on the sign was pretty amateurish. All in all, I can't really recommend shacksign.com. I won't be buying anything else from them, that's for sure.

I recently tried out ShackSign and wanted to share my experience with you all. First off, I want to clarify that this website is legit, but it's not very well-known. I had to do some digging to find out more about it. However, I did receive my order, and I even attached some pictures to show you what I got.

Now, let's get into the nitty-gritty. It did take quite a while for my order to arrive. I placed it on September 22nd, and it didn't get to me until October 16th. So, if you're planning on ordering from ShackSign, be prepared to wait a bit. It's definitely on the slowboat. Additionally, tracking my package was a bit of a challenge. For a while, all I knew was that it was somewhere in the USA. Eventually, it did update, but it took a while. So, you might not be in the loop about where your package is for a bit.

To make matters worse, my package got turned around during transit. It actually came closer to me, then got turned around and went further away before finally getting back on track. It was a bit frustrating, but at least it eventually made it to me.

When I finally got my hands on the product, I was pleased with what I saw. The neon LED sign is described as being made of plexiglass, not glass, and it has two holes on the top for hanging it up on your wall. It's a nice sign overall, and I'm happy with my purchase. The sign is pretty bright and lights up a good portion of my room. However, the cord is a bit fragile and short, and it's on the top of the sign instead of the bottom, which isn't ideal.

Overall, I would recommend ShackSign. The sign is nice, and I'm getting a lot of enjoyment out of it. I'd give it an 8/10.

I gotta say, I've bought a lot of stuff online in my day, but this one was a real doozy. I waited a whole three weeks before I even thought to ask about my order, and the only way to get in touch with these ShackSign folks was through email. And let me tell you, it took some pretty strong language before I even got a response from them.

This guy Jason, who I guess is the seller, was really giving me a hard time. He said things like "no one's ever been more aggressive or threatening in their emails to me," and "I don't want your impatience or immaturity in my life." I mean, come on, dude. I just wanted to know where my order was.

And then, get this, when I finally got a tracking number from Jason, it turned out to be fake! I called up DHL and they told me I'd been scammed and should call the police. I didn't do that, but I did call up PayPal and the seller to let them know what was going on.

And you know what Jason said to me? He said I needed to "get the help of a mental professional." Can you believe that? When I called him out on it, he said he'd given me the wrong tracking number and gave me the right one. But he didn't even apologize for his mistake or for being so rude to me.

Anyway, long story short, my order finally arrived on February 16th, way later than it was supposed to. I could go on and on about all the nasty things Jason said to me, but I won't bore you with the details. Just know that if you're thinking about ordering from ShackSign, you might want to think twice.