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Sheetz
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1.0 1497 Complaints
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Sheetz Complaints 1497

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B
9:50 pm EST
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I have always ordered from sheetz when me and my family are just having a relaxed weekend and want to enjoy something easy. But lately the sheetz on Schoenersville Road in Bethlehem PA is rude and the employees are so disrespectful. I had purchased a large order online to walk in only to have an employee say to her coworkers that I was fat and should have...

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G
10:42 pm EST
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I ordered boneless chicken and tater tots and a burger and they were all burnt and I do not appreciate that with me paying almost 30 damn dollars but the last few times it's been the same way and I am tired of this [censored]

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L
8:26 pm EST
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I got 2 Turkey subs, which I frequently do get. But this is ridiculous - one very thin slice of turkey. I did get the cheap, not premium, turkey - but the quantity?! I've been getting this same sub from this same Sheetz for years. In spite of being the cheap turkey they are usually very good. This is not acceptable. I'm having trouble signing in, says my...

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K
12:37 am EST
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There's a girl named candy that works at sheetz on 422 in kittanning pa she's has been rude with me and other people for weeks now I work night shift and go in at 11pm and when she gets called up to check us out she shakes her head and stays in the back for another 5 minutes at least then she comes out and is rude to me something needs to be done!

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J
7:28 am EST

Sheetz Service

I was in sheetz Wednesday 1 day after our governor was on tv telling us that masks need to be worn. Athens the Sheetz employees had masks on and there was a sigh on the door that masks where to be worn in the store and thank you for that. The issue is that there was 4 people in the gas station that did not have a mask on and all of them got served and no one even said anything. I know that it will be hard to turn them away but this is hard for everyone. We must get a handle on this and Sheetz needs to do what our Govenor said to do. Please handle this before Sheetz gets a boycott against them. If this happens I will not be able to shop there.

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S
11:59 pm EST
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I ordered a carved turkey melt and a whole pepperoni sub with olives, boom sauce, marinara, lettuce on a pretzel bread toasted. And my sub ended being nothing but olives on top and way too much sauce. The carved turkey looked like it came out of a garbage can, the buns was too small for all the ingredients they put on it. I have never had any issues like...

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E
8:55 am EDT
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I got 2 turkey bacon wraps with American cheese and asked they he toasted and cheese melted at the Butler Sheetz on New Castle Road this is the second time they were not toasted I filed another complaint last week about a burnt app sampler and sent pics please respond [protected] Elizabeth.[protected]@gmail.com

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B
1:13 pm EDT

Sheetz Cigarettes

I bought a pack of smokes "marlboros" that had a coupon for on and I gave the clerk my manufacture coupon for $2 and the clerk did not scan coupon correctly, so I didn't get my discount. I only found out on my credit card statement. I am sure it was accident but I was over charged. Call me at home [protected] please resolve the matter, asap, please. Thank you, or email [protected]@gmail.com

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L
7:16 am EDT

Sheetz My food

A little before 10 o'clock at night I went to sheets in Westminster right across from the new 7/11 and ordered curly fires, a cinnamon pretzel and a chicken quesadilla with sour cream and roasted tomato sauce and 2 monsters but that's not what I received in my bag I got everything but my quesadilla what I got was a cold wrap with with that inside

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T
10:23 am EDT
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First of all I am a valued customer and spend hundreds of dollars a week in this store. I was outside because my scan app was not working at their register. I had just purchased a few items with another card. Since my scan app wasn't working I was asking people if they knew how to use it outside of the store and the manager came up and made me leave the...

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T
11:08 am EDT
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I have been using the car wash since sheetz went into the four-way entrance to taneytown, md (store #00132). No matter which wash I chose, they were all good. On sept. 22, 2020 I drove to taneytown (8 miles from my house) to get a car wash. I knew that the prices had been raised, no problem there. I just needed the basic wash so I chose the $9.00 wash...

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E
5:52 pm EDT
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I have been around way before sheetz came in our community while we welcome them their store has become an eye sore the pumps are filthy and dirty gas spilled all around the walk way around the store at the entrance needs to be power wash it is nasty and dirty from spills trash be outside the trash cans at the pumps be full all the time. the inside of the...

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M
2:10 pm EDT

Sheetz Experience

Employee came up behind me in men's restroom
at sheetz at corner of guilford College rd
& Hornaday rd In Greensboro NC
He yelled : Sir put the toilet seat up!

I was already cruddy and I didn't want to touch it.
I complied and did it but all the other people in the restroom were in dis belief. He was an older gentleman probably in his 60's
I've been sheetz customer for years.
This gentleman needs to be a bit nicer in his approach.
I'm sure this guy is already causing other problems there I would bet.

Mike

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C
8:56 pm EDT
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Tonight my boyfriend and I went to the Sheetz in east Huntington/mount pleasant pa. I order two crispy snack wraps with extra cheese, lettuce, tomatoes and banana peppers. When we got home I opened them up to where the chicken was this little piece that didn't fill up half the wrap and on top of that, the chicken was hard and nothing inside. The meat of the...

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D
10:25 am EDT
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Went to Sheets location In Transfer Pa. 270 Edgewood Drive Ext. with my Girl. on 8/30/20 She waited five min for a lady using the Lottery Machine. When I can out the main store to the Vestibule where the Lottery machine and ATM are, I too decided to by several tickets. When I went to collect my tickets one fell through a slot in the machine and into the...

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L
11:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
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Sheetz makes the soggiest sub you could ever ask for. This is not my only complaint but we will start here. It only takes 12 minutes to make 2 sandwiches. So if you love soggy and have plenty of time to waste Sheetz is your place. Well I wasn't going to add more issues but according to the submit button, one's not enough. They put egg shells in their egg salad to go sandwiches that cost over $3.

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N
5:21 pm EDT
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I've bought tobacco through the drive through for a while now, and I'm hardly ever driving my vehicle it's always my daughter yet today I go and they refuse to sell anything to me because I wasn't driving. [censored] you sheetz, there's plenty other places I can go. They said they can't sell them to me because they sell alcohol through the window now. I don't...

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A
1:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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My husband and his friend had to went to the sheetz in keyser west virginia. And were talking to each other and the manager only had gotten right into my husband's face. We will not be going back to sheetz in keyser wv. Also he only had a shield on when it is required to wear a face mask. He also told him if he didn't know how to act he could leave the...

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J
11:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

A young lady behind the counter is wearing a black lives matter mask. I'm getting real tired of all the racism, and thought that Sheetz would be above support a terrorist organization. I have been going into Sheetz on a daily basis for 4-5 years now. I will not go in there anymore. The sheets that I went into is 1825 S. Main st. Harrisonburg Va. 22801

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J
5:30 pm EDT

Sheetz Servi virginia ave cumberland md

I ve been a customer of sheetz for quite awhile, I stop there about everyday, two mornings last week the coffee pots were empty, so I left and stopped at the circle k, today I stopped at your virgina ave store in cumberland to fill my truck up with gas and went inside and ordered sandwichs and frie s for supper, went to the cashier to payand was told they dont accept checks nn more, I ve paid with checks there since they opened the place. I dont understand this, they have a machine to run a check like they always did bottom line is I told the cashier just to forget it and walked out;very poor decision on sheetz behalf, guess I ll be stopping at the circle k for everything, they take checks, they have the machine to run them also, I guess their not to lazy to use it!

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About Sheetz

Screenshot Sheetz
Sheetz is a chain of convenience stores and coffee shops with a focus on offering quick food options and fuel services. They provide a variety of made-to-order sandwiches, salads, and snacks alongside their own brand of coffee. Sheetz locations often feature gas pumps and are open 24/7, catering to customers seeking convenience at any hour.
How to file a complaint about Sheetz?

Here is a guide on how to file a complaint or review about Sheetz on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with Sheetz in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Sheetz. Mention key areas such as transactions, steps taken to resolve the issue, company's response, personal impact, etc.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Click the 'Submit' button to submit your complaint or review.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint or review on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint or review about Sheetz on ComplaintsBoard.com.

Overview of Sheetz complaint handling

Sheetz reviews first appeared on Complaints Board on Sep 11, 2007. The latest review Smirnoff Ice was posted on Sep 9, 2024. The latest complaint snack wraps was resolved on Oct 22, 2019. Sheetz has an average consumer rating of 1 stars from 1497 reviews. Sheetz has resolved 14 complaints.
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  1. Sheetz Contacts

  2. Sheetz phone numbers
    +1 (800) 765-4686
    +1 (800) 765-4686
    Click up if you have successfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have successfully reached Sheetz by calling +1 (800) 765-4686 phone number Click down if you have unsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number 0 0 users reported that they have UNsuccessfully reached Sheetz by calling +1 (800) 765-4686 phone number
  3. Sheetz address
    5700 Sixth Avenue, Altoona, Pennsylvania, 16602, United States
  4. Sheetz social media
  5. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 04, 2024
  6. View all Sheetz contacts
Sheetz Category
Sheetz is ranked 104 among 124 companies in the Retail Stores category

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