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Signet Financial Group

Signet Financial Group review: Warranty Fraud 14

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2:12 pm EDT
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Signet Financial Group Fraud &
All Seasons RV

My name is Randy Jackson from Rochester, Illinois.
I bought a 2006 Puma Travel Trailer from All Seasons RV in Muskegon, Michigan on October 7, 2006 through Ebay. The salesman was Joseph L. Benedict. Mr. Benedict also sold me an extended service contract with a Signet refund addendum for $1, 495.00. The key term of this contract is as follows from the service contract agreement document:

“Signet Financial Group (SFG) agrees to refund the full purchase price ($2, 500 Maximum) of the service contract to the original purchaser named above only if the service contract runs the full months term and is never used.”

This extended service contract I purchased was for seven years and is due to expire October 7, 2013. I have never used this service contract and expected to be refunded the $1, 495.00 after October 7, 2013 as agreed to in the contract. I called the number for the Signet Financial Group (listed below) on April 17, 2013 to inquire about the upcoming refund promise. The phone is disconnected and subsequent internet searches about Signet have revealed that the company was an outright fraud and is out of business.

All Seasons RV is located in Muskegon and the contact information is as follows:

All Seasons RV Supercenter
4701 Airline Road
Muskegon, Michigan 49444
Phone: [protected]
Fax: [protected]

Signet Financial Group is apparently out of business now and their contact information was:

Signet Financial Group
Western Regional Processing Unit
PO Box 6839
Vacaville, CA. [protected]
Phone: 877-4-SIGNET

The President of Signet Financial Group is Gregg Lehman

I called All Season RV on April 17, 2013 and talked to a salesman named Mike Coron about this Extended Service Contract they sold me. Mike gave me the All American run-a-round and said All Seasons RV is not responsible for the Extended Service Contract they sold me. He sent me a letter dated May, 2011 from All Seasons RV to their customers stating essentially that they were not responsible for selling me the contract and pointed out exculpatory language in the contract that relieves them from any responsibility for the $1, 495.00 due me.

Another devious and diabolical aspect about this fraud is that it entices you not to have covered warranty work performed if the cost is substantially less than the cost of the extended service contract because you assume that you would be money ahead if you can re-coup the entire cost of the contract verses losing it if you turn in the cheaper warranty work. Example:

Extended Service contract cost: $1, 495.00 *
Water Heater Circuit Board remove/replace: $250.00
Difference $1, 245.00

*Amount is fully refunded if the Extended Service Contract is never used.

As this example shows, you would lose $1, 245.00 if you turned in the $250.00 warranty work and the company was legit and would have refunded you the $1, 495.00.

All Seasons RV may not necessarily have a legal obligation to pay me the money owed but they do have a moral obligation. I wrote the check to ALL Seasons RV, not Signet Financial. Also, All Seasons RV represented Signet as viable and should pay me the $1, 495.00 and try to recoup the $1, 495 from Signet. The salesman really pushed this product and promised me I would get the $1, 495.00 refund. All Seasons RV should honor that promise

It is my understanding, from internet searches, that some dealerships are reimbursing their customers on a case by case basis.

Also, I understand that this Gregg Lehman is now back in business in Texas and living in a multi-million dollar mansion.

I will pursue this issue in perpetuity until I get my money back and/or see Gregg Lehman in jail.

My contact information is as follows:

Randall J. Jackson
9000 Cascade Road
Rochester, Illinois 62563
Phone: [protected] Residence
[protected] Cell
Email: [protected]@aol.com

Update by Randall Jackson
Nov 08, 2013 3:32 pm EST

Signet Financial Group Fraud
I bought a 2006 Puma Travel Trailer from All Seasons RV in Muskegon, Michigan on October 7, 2006 through Ebay. The salesman was Joseph L. Benedict. Mr. Benedict also sold me an extended service contract with a Signet refund addendum for $1, 495.00. The key term of this contract is as follows from the service contract agreement document:

“Signet Financial Group (SFG) agrees to refund the full purchase price ($2, 500 Maximum) of the service contract to the original purchaser named above only if the service contract runs the full months term and is never used.”

This extended service contract I purchased was for seven years and is due to expire October 7, 2013. I have never used this service contract and expected to be refunded the $1, 495.00 after October 7, 2013 as agreed to in the contract. I called the number for the Signet Financial Group (listed below) on April 17, 2013 to inquire about the upcoming refund promise. The phone is disconnected and subsequent internet searches about Signet have revealed that the company was an outright fraud and is out of business.
All Seasons RV is located in Muskegon and the contact information is as follows:
All Seasons RV Supercenter
4701 Airline Road
Muskegon, Michigan 49444
Phone: [protected]
Fax: [protected]

Signet Financial Group is apparently out of business now and their contact information was:

Signet Financial Group
Western Regional Processing Unit
PO Box 6839
Vacaville, CA. [protected]
Phone: 877-4-SIGNET

The President of Signet Financial Group is Gregg Lehman

I called All Season RV on April 17, 2013 and talked to a salesman named Mike Coron about this Extended Service Contract they sold me. Mike gave me the All American run-a-round and said All Seasons RV is not responsible for the Extended Service Contract they sold me. He sent me a letter dated May, 2011 from All Seasons RV to their customers stating essentially that they were not responsible for selling me the contract and pointed out exculpatory language in the contract that relieves them from any responsibility for the $1, 495.00 due me.

Another devious and diabolical aspect about this fraud is that it entices you not to have covered warranty work performed if the cost is substantially less than the cost of the extended service contract because you assume that you would be money ahead if you can re-coup the entire cost of the contract verses losing it if you turn in the cheaper warranty work. Example:

Extended Service contract cost: $1, 495.00 *
Water Heater Circuit Board remove/replace: $250.00
Difference $1, 245.00

*Amount is fully refunded if the Extended Service Contract is never used.

As this example shows, you would lose $1, 245.00 if you turned in the $250.00 warranty work and the company was legit and would have refunded you the $1, 495.00.

All Seasons RV may not necessarily have a legal obligation to pay me the money owed but they do have a moral obligation. I wrote the check to ALL Seasons RV, not Signet Financial. Also, All Seasons RV represented Signet as viable and should pay me the $1, 495.00 and try to recoup the $1, 495 from Signet. The salesman really pushed this product and promised me I would get the $1, 495.00 refund. All Seasons RV should honor that promise

It is my understanding, from internet searches, that some dealerships are reimbursing their customers on a case by case basis.

Also, I understand that this Gregg Lehman is now back in business in Texas and living in a multi-million dollar mansion.

I will pursue this issue in perpetuity until I get my money back and/or see Gregg Lehman in jail.

My contact information is as follows:

Randall J. Jackson
9000 Cascade Road
Rochester, Illinois 62563
Phone: [protected] Residence
[protected] Cell
Email: Rjack68144@aol.com

Update by Randall Jackson
Jul 25, 2014 3:31 pm EDT

If you have a chance watch American Greed on CNBC or go online and see Season 8, Episode 91, The Car Con. It just aired on July 23, 2014.

This is exactly the same kind of scam that Gregg Lehman used at Signet Financial Group.

Randy Jackson
Rochester, Illinois

Update by Randall Jackson
Jun 01, 2016 7:34 am EDT

Signet Financial Group - Gregg Lehman
June 1, 2016
Believe it or not Gregg Lehman is now selling insurance in California for Pacific Diversified Insurance!

His phone number is [protected] Ext 4116
His Email is glehman@pdins.com
His California Insurance License is 0E06373
Call the California Department of Insurance and complain! [protected] or [protected]

Randy Jackson Rochester IL. [protected]

Update by Randall Jackson
Aug 30, 2016 12:33 pm EDT

Red Dirt Girl:

See above and complain as I have mentioned please.

Send me your email and I will put you on my ever growing list.

Thanks,

Randy Jackson rjack68144@aol.com

14 comments
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sonshine
US
Dec 17, 2011 3:17 am EST

Purchased a warranty when i bought my camper. The items that i took my camper back for was handled the 1st year under the mfg warranty. I sent the info per my warranty and and got my info back saying undeliverable. The only address i have is on the original warranty. I don't know where else to send it.

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Braugulis
US
Feb 10, 2012 9:57 pm EST

Application and paperwork completed.Notified by company that application was completed and that refund would be sent 4/1/11.No refund received, further calls note that Signet is out of business.

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Alban
US
Feb 14, 2012 10:35 am EST

Same story as others, purchased the extended warranty, filed the appropriate paperwork post warranty expiration. Was told by Signet it had been approved and check would be issued. But like the other posts, received nothing. Will be issuing formal complaints w/ the Attorney General and Dealership as recommended, but hoping there is more we as consumers can do.

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Cindiwa
Bountiful, US
Feb 21, 2012 3:27 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Have you actually spoken with them? Last time I called they were closed... bankrupt. Good Luck.

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Cindiwa
Bountiful, US
Feb 21, 2012 3:28 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Last I heard they were bankrupt... out of business... have you actually spoken with someone there? Good Luck!

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Cindiwa
Bountiful, US
Feb 21, 2012 3:52 am EST
Verified customer This complaint was posted by a verified customer. Learn more

They are out of business... good luck.

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Erolle
US
Feb 28, 2012 6:09 pm EST

I sent all the relevant paperwork to receive the refund on my unused Subaru warranty. Signet accepted all the paperwork, but the $1400 refund check never arrived, even after many months. The phone numbers no longer work to get any information.

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Ed O'Halloran
Media, US
Feb 16, 2015 4:38 pm EST

Same story, different dealership- mine was RV Wholesalers in Ohio. The VP, David Durnell just sent me a letter saying the same thing. I heard there was a class action lawsuit regarding this- does anyone know any contact info on this.
Like Randy - I wrote my check out to the dealership, because I trusted their reputation and now they want to step back- you know they stepped up to collect a commission on my $2, 000 !
Ed O'Halloran
Media, Pa

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RedDirtGirl
US
Aug 29, 2016 10:28 am EDT

Just found out today that my husband and I were scammed by this same Service Contract Refund Agreement. $1.954.00. I want to be part of the class action law suit. Can anyone tell me how?

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Tony DeFilippis
US
Feb 09, 2017 1:24 pm EST

Hi Randy, I just sent you an email hoping to join this law suit? I am due a refund March 2017 and just learned of this issue.

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Kate Smeltz
US
Mar 08, 2017 9:53 am EST

Hi Randy,

I too just called and began to understand what has occurred. I am due a refund March 2017 and just learned of this issue. I will be emailing you in regards to the law suit as well.

Thank you!

D
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Dee Goder
US
Aug 10, 2017 6:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi Randy. I am just finding out today that I too am part of this scam. I bought my 2009 Honda CRV from Rivertown Honda in Grandville, MI. We were due a $1650 refund after July 2017. I sent in the paperwork and didn't receive any refund form back so I starting checking into the matter to see what was happening. Needless to say, it's not good news for me. Could you please add me to your growing list of complaints. Diane Godinez, 6414 Scarborough Dr SE, Ada MI, 49301. Diane.godinez@gmail.com

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CRBNevada
US
Nov 30, 2017 7:02 pm EST

It appears I am in the same boat as the rest of you all. Purchased my contract for $2495 in 2009 due payable next month. Called the number listed on my agreement to find it disconnected and immediately started an internet search for the company to find this information. I am contacting Carson City Toyota in Carson City, Nevada where I purchased my vehicle and service contract. However, they have been very little help thus far. I have not received any mail from Signet, Carson City Toyota, or Toyota stating the company is out of business. The mailing address and phone number on the original contract is still current. This makes me so very angry. For one, I will not ever do business with Carson City Toyota again simply because, as of now, they have been no help through this process. Second, I've learned my lesson in never purchasing service contract like this ever again!

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