Silkletter.com’s earns a 1.0-star rating from 2 reviews, showing that the majority of customers are dissatisfied with personalized products.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
On April 14, I ordered 125 webcam covers
On April 14, I ordered 125 webcam covers. They shipped my order on April 22 Order # ***. But, they sent the wrong color. So, I contacted the company and they sent the right color. I got it on May 25. The webcam covers don't stay in place on my laptop. They slide down off the camera, which defeats the purpose of having them. I emailed them about the problem on May 25, but got no response. I emailed again on June 2 and got an automated message. I emailed again on June 14 and got an automated response. They only replied personally when they asked for a picture of the items. I sent it on June 15. I spent $107.50 on the items. I asked for a refund and told them I would return the items. But, they ignored me.
I ordered 125 tote bags with the Bloomberg logo from SilkLetter.com for a July 4 event
I ordered 125 tote bags with the Bloomberg logo from SilkLetter.com for a July 4 event. On July 2, I received 50 bags, but unfortunately, 75 bags were lost. I sent an email to SilkLetter.com regarding the missing and incorrect product, and after some time, I received the following email:
From: Help SilkLetter
Sent: Tuesday, July 6 11:08 AM
To: ***
Subject: Re: Missing and incorrect product
Hello,
We will process the refund in the amount of $546.75. Refund will be processed every Friday, once completed we will send you a refund receipt via email. The amount should reflect on your account within 2 to 3 business days. Please keep the wrong bags as we will need them. We will schedule a call tag and UPS will pick them up. Apologies again for the inconvenience. Let us know if you have any questions or concerns.
Sincerely,
***
However, I have not received the refund or any invoice/refund for the lost product. I have been leaving voicemails with no response, and nobody is answering the phone.
Is Silkletter.com Legit?
Silkletter.com earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Silkletter.com. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Silkletter.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Silkletter.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Silkletter.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Silkletter.com as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
Silkletter.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Silkletter.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The silkletter.com may offer a niche product or service that is only of interest to a smaller audience.
- Silkletter.com has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
Silkletter.com Reviews 0
If you represent Silkletter.com, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Silkletter.com
One of the standout features of Silkletter.com is its extensive collection of silk products. From silk bedding sets to silk sleepwear, the website offers an impressive variety of options to cater to different preferences and needs. Each product is carefully crafted using the finest silk materials, ensuring exceptional comfort, durability, and style.
Silkletter.com takes pride in its commitment to providing customers with the utmost convenience and ease of shopping. The website boasts a user-friendly interface that allows visitors to effortlessly navigate through the various product categories and find exactly what they are looking for. The detailed product descriptions and high-resolution images provide a comprehensive understanding of each item, enabling customers to make informed purchasing decisions.
Furthermore, Silkletter.com places great importance on customer satisfaction. The company strives to deliver an exceptional shopping experience by offering excellent customer service and support. Whether it's answering product inquiries or addressing any concerns, the dedicated team at Silkletter.com is readily available to assist customers throughout their shopping journey.
In addition to its exceptional product offerings and customer service, Silkletter.com also stands out for its commitment to sustainability. The company recognizes the importance of eco-friendly practices and ensures that its silk products are ethically sourced and produced. This dedication to sustainability not only aligns with the growing demand for environmentally conscious products but also reflects Silkletter.com's values as a responsible business.
Overall, Silkletter.com is a trusted online platform that offers a diverse range of luxurious silk products. With its emphasis on quality, convenience, and customer satisfaction, Silkletter.com has earned a solid reputation as a go-to destination for silk enthusiasts. Whether you're looking to enhance your sleep experience with silk bedding or elevate your loungewear collection with silk robes, Silkletter.com is the ideal choice for those seeking the ultimate in comfort and style.
Overview of Silkletter.com complaint handling
-
Silkletter.com Contacts
-
Silkletter.com phone numbers+1 (888) 745-5538+1 (888) 745-5538Click up if you have successfully reached Silkletter.com by calling +1 (888) 745-5538 phone number 0 0 users reported that they have successfully reached Silkletter.com by calling +1 (888) 745-5538 phone number Click down if you have unsuccessfully reached Silkletter.com by calling +1 (888) 745-5538 phone number 0 0 users reported that they have UNsuccessfully reached Silkletter.com by calling +1 (888) 745-5538 phone number
-
Silkletter.com emailsinfo@silkletter.com94%Confidence score: 94%Supportsupport@silkletter.com89%Confidence score: 89%Supportcustomerservice@silkletter.com88%Confidence score: 88%Supportart@silkletter.com84%Confidence score: 84%sales@silkletter.com83%Confidence score: 83%Salesjobs@silkletter.com75%Confidence score: 75%Hr
-
Silkletter.com address13457 Brooks Dr, Baldwin Park, California, 91706-2299, United States
-
Silkletter.com social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
Envelopes.com
8 reviews
Totally Promotional
13 reviews
Signsonthecheap.com
7 reviews
Stahls' Transfer Express
10 reviews
GotPrint.com / Printograph
42 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!