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Singer22
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www.singer22.com

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1.6 10 Reviews 27 Complaints
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Singer22 Complaints 27

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O
3:04 pm EDT

Singer22 I will never ever shop here again

I WILL NEVER EVER SHOP THERE AGAIN! I ordered a 200$ dress, it came 2 weeks later...thats right 2 WEEKS! and mind you, its in NY and im in PA...there is no reason that it should have been 2 weeks. I emailed, called...and finally 4 days later I get a response to my email saying that my cc was put on hold and that they emailed me about it saying why there was a hold on my order. I RECEIVED NO SUCH EMAIL. I have never had a company blatantly lie to me. So I have called emailed back...NOTHING. I DID NOT KNOW this website was exchange only. websites that are exchange only are a strict NO in my book bc they are usually shady and have horrible service, singer22.com is no different. How dare they keep my money after such horrid service and not stating the return policy clearly. They are dead to me. OH! and when i go to ups to return my dress, the return address doesnt exist! so who knows where my package is being shipped, they ofcourse have not called me back, bc you automatically get transferred to a voicemail. There are way too many websites like this one to EVER have to shop here. DO NOT buy EVER, even if you are in love with the product, guaranteed you will find it elsewhere. BUYERS BEWARE! I am now out of 200$, I should have just took 200$ and lit a fire to it. UGH! So pissed!

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Pifeter
US
Nov 11, 2011 12:36 pm EST

Omg they are the rudest most despicable website. Do not shop from these thieves! They sell damaged crappy merchandise and keep your money. They should burn in hell.

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Carmen M
new york, US
Feb 03, 2010 2:34 pm EST

Singer22 wont stop sending me junk emails after Ive asked them to remove my name repeatedly. Dont know how they got my email address since I am not a customer nor have ever been.

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biochick
US
Mar 24, 2013 3:13 am EDT

RT423, do you work for S22? Have never heard of online retailers not taking back any sale items, EXCEPT Singer 22! I have had the worst experience tring to return a Rag & Bone leather-sleeve jacket that doesn't fit. We should boycott Singer22!

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happycamper11
Jamaica, US
May 09, 2012 11:44 pm EDT

Burn in hell? Whoaa.. Angry much? It's clothing my dear, not that serious. Get it together!

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RT423
Jericho, US
Aug 01, 2011 9:31 pm EDT

FYI- East Hills, NY is in Roslyn, NY you can use either mailing address and it will get to the same place. It's not a website's fault if YOU the consumer didn't READ what you were supposed to before making a purchase... what are you mad about? You're own laziness? I completely disaggree with this comment... They are the best there, they ship exactly according to their POLICY. Before I make any purchases online, I be sure to read that websites POLICY so I don't have any problems like this in the future.

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jonalsing
east hills, US
Feb 04, 2010 7:16 am EST
Verified customer This complaint was posted by a verified customer. Learn more

send your email address to unsubscribe@singer22.com and you will be removed you asap!

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C
2:35 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Singer22 Legitimate?

Has anyone bought internationally from Singer22.com? Is it legit? they are asking me to provide a copy of my passport and credit card before i can buy, but with passport and credit card numbers blanked out. Is this a bad idea?

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RT423
Jericho, US
May 10, 2012 12:28 am EDT

They ask for your passport or ANY form of government issued ID. They also tell you that you can block out any of the imperative information like the ID number. It also goes under lock and key to their accounting department where no one else can access that information. In this day and age, there is so much fraud and most of it is done from the use of International Credit Cards! I think it's a great way for them to protect their customers from fraud. I've ordered so many times from them internationally and they have great service and fast shipping. I've never had any problems!

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SummerDong
SG
May 17, 2011 6:06 am EDT
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What happens if you already hit the order button, but did not send over the passport and credit card details? Will the still process with the order?

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wunnerful1
US
Apr 04, 2011 3:20 am EDT

Passport? For a purchase? You'd better pass on that! Your credit card info should be enough to
make an online purchase.

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C
2:33 am EDT
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Singer22 International Customer

Is this website legit? I am trying to buy a pair of shoes I cannot get anywhere else and because I am an international buyer it is asking me to scan a copy of my credit card and passport, but with the credit card number and passport number blanked out. Do you think this is safe? Has anyone done this?

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Mihuale
US
Jul 17, 2012 6:53 am EDT

Terrible shopping experience with them. Never go back again.

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chapps
AU
Apr 16, 2012 5:07 pm EDT

im ordering something now. did you have any proplems chloe or summerdong?

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RT423
Jericho, US
Aug 01, 2011 9:21 pm EDT

I like the fact that SINGER22.com asks for such information. Being that it is an internet website and that the amount of theft on my own credit card has happened through internet shopping, I'd prefer to be safe than sorry. I've sent in my info myself and NEVER had any problems. It's safe, and secure and they do NOT share the info with anyone. It's only to verify that it's you! I LOVE SINGER22.com, they have been nothing but extremely helpful and good to me. So easy to shop there!

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Maggie48
US
Apr 05, 2011 10:25 am EDT

Asking for a poassport for a pair of shoes? I hope you aren't foolish enough to fall for that scam. Never, ever give out your passport information and credit card unless you can verify the company is safe and secure. But no one asks for a passport.

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G
4:49 pm EST

Singer22 Their customer service people took 3 days to get back to me and overall I'm just very disappointed

WOW THE NERVE! In this day and age, it's rare to hear about companies (especially ones ONLINE no less) that have such terrible customer service and store policies... but it's not unheard of! This place may have a nice selection but they do not state their return policy clearly AT ALL. The stuff I bought, I found on sale elsewhere (for like $200 less) and they would not refund the difference or allow me to return the item so I could buy it from someone else. Their customer service people took 3 days to get back to me and overall I'm just very disappointed. Stay away, shop somewhere else and unless you are 100% positive you'll be satisfied with your purchase, don't give them your money.

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happycamper11
Jamaica, US
May 09, 2012 11:59 pm EDT

Basically reading the Policy before shopping online is a must. I have to say though most high end retailers don't price match. Clearly you were looking for a bargain.. Perhaps Forever21.com is more up your alley, and budget?

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R
8:36 pm EDT
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Singer22 Scam?

I applied on line for this credit card and I got it, but it expires on 3/2010. I don't know what kind of credit card this is or what kind of scam is going on with credit card but it is fake.So why would they send me a card like that What kind of fraud is going on with this company and I don't like it at all. That is why people don't like to apply on line because of situation like this somebody is always trying to con or be con artists trying to trick people or tell people lies. That is very misleading.

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jonalsing
east hills, US
Mar 25, 2010 2:56 pm EDT
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this has nothing to do with singer22 at all?

bizarre

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10:53 pm EST
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Singer22 Confirmed Order with Items &shipped& Missing

received an order confirmation from Singer22:
The following items have been shipped to:

XXXXXXXXX
using UPS Ground

The shipper's tracking number is 1ZXXXXXXXXXXXX

You can always find out the current status of your order by going to
https://order.store.yahoo.net/OS/XXXXXXXX

Name Code Qty Each Options
---------------------------------------------------------------------------------------------------
Alice + Olivia Zebra c907202292 1 346.00 Size = L
Print Beaded Shawl Collar
Blazer
(Shipped)
UPS Tracking Number:
1Z1111XF0392806146
Streets Ahead 3 Strand [protected].00 Color = Black
Studded Belt in Black Size = L
(Shipped)
UPS Tracking Number:
1Z1111XF0392806146
Rockstar Denim "Singer22 rsw108 0 209.00 Color = Black
Exclusive" Ultrasuede Size = 29
Biker Zip Bottom as seen
on Rachel Bilson
(Shipped)
UPS Tracking Number:
1Z1111XF0392806146
Rockstar Denim "Singer22 rsw108nis04 1 220.00 Color = Gray
Exclusive" Ripped Biker Size = 29
Zip Bottom Jean
(Shipped)
UPS Tracking Number:
1Z1111XF0392806146
Ben Amun Long Silver 30677longsilvcoins 0 175.00 Color = Silver
Necklace With Discs As
Seen On Kate Moss
(Shipped)
UPS Tracking Number:
1Z1111XF0392806146
Jeffrey Campbell Ruffle npzip 1 130.00 Size = 10
Zip Detail Ballet Flat in
Blue Python
(Shipped)
UPS Tracking Number:
1Z1111XF0392806146
Fiona Paxton Sylvie sylvie 1 288.00 Color = Silver
Necklace as seen on
Hilary Duff
(Shipped)
UPS Tracking Number:
1Z1111XF0392806146
Torn by Ronny Kobo Sofi 5406fs 1 25.00 Color = Grey
Feathers Circle Back Tank Size = L
in Grey
(Shipped)
UPS Tracking Number:
1Z1111XF0392806146
Loeffler Randall Maribel maribel 1 325.00 Size = 10
D-Ring Belted Bootie in
Black Calf
(Shipped)
UPS Tracking Number:
1ZXXXXXXXXXXXXX
Subtotal 1532.00
Coupon discount (extra20) -70.00
Subtotal 1462.00
Shipping 0.00
Tax 0.00
Total 1462.00

This completes your order. Thank you for shopping with us.

I received my shipment with TWO ITEMS MISSING and a stamp “SOLD OUT” across the shipment receipt. The ONLY REASON I went to Singer22 was because I searched for the Ben Amun Silver Necklace ABOVE ON MY CONFIRMED ORDER and ended up intending to spend over $1, 800 after I found other items I was interested in. I am so disappointed that a) I was not alerted that I would not be receiving the ITEMS CONFIRMED ABOVE yet alone TWO ITEMS. I will never shop here again nor will I ever recommend to anyone to shop at Sinnger22. Not dependable or reputable.

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mistyk
New York, US
Mar 25, 2010 12:52 pm EDT

I placed an order with Singer22 a few weeks ago. Only part of what I ordered arrived and the top and dress that came were wrinkled and there was makeup on the dress. I called to return the dress and they said I could only exchange.

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JayWil
New York, US
Feb 18, 2010 8:46 pm EST

I dont know how Singer22 got my personal email address but called to find out and they wouldnt tell me over the phone and have been sending me all kinds of emails I didnt request. Friends of mine had the same thing happened and said that they stole a competitors email list.

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Jeesica
beverly hills, US
Feb 02, 2010 1:00 am EST

I never ordered from Singer22 nor did I ever sign up for their emails and nonstop I'm getting emails from them. Help!

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J
11:06 am EST
Resolved
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Singer22 Send unsolicited emails

I started receiving emails after email from Singer22 even though I never brought anything from them nor did I ever sign up to get their emails. I called and complained to be taken off and they still kept sending me emails. I was on a few of their competitors email lists and now I dont get their emails but get Singer22's. I called the co I actually ordered from and they said they are hearing similar complaints and suspect Singer22 stole their email list!

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jonalsing
east hills, US
Feb 04, 2010 7:17 am EST
Verified customer This complaint was posted by a verified customer. Learn more

send your email address to unsubscribe@singer22.com and you will be removed!

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About Singer22

Screenshot Singer22
SINGER22 is a leading online fashion retailer that offers a wide range of designer clothing, shoes, and accessories for men and women. The company was founded in 2003 by Jon Singer, who had a passion for fashion and a desire to bring the latest trends to customers around the world.

Since its inception, SINGER22 has become a go-to destination for fashion-forward individuals who want to stay ahead of the curve. The company's website, singer22.com, features an extensive selection of designer brands, including Alexander Wang, Balmain, Givenchy, and Saint Laurent, among others.

One of the things that sets SINGER22 apart from other online retailers is its commitment to providing exceptional customer service. The company's team of fashion experts is always available to help customers find the perfect outfit or accessory, and they are dedicated to ensuring that every customer has a positive shopping experience.

In addition to its impressive selection of designer clothing and accessories, SINGER22 also offers a range of exclusive collaborations and limited-edition pieces. These unique items are often highly sought after by fashion enthusiasts and collectors, and they are a testament to the company's commitment to staying on the cutting edge of fashion.

Overall, SINGER22 is a must-visit destination for anyone who loves fashion and wants to stay up-to-date on the latest trends. With its extensive selection of designer brands, exceptional customer service, and exclusive collaborations, it is no wonder that SINGER22 has become one of the most popular online fashion retailers in the world.

Overview of Singer22 complaint handling

Singer22 reviews first appeared on Complaints Board on Feb 2, 2010. The latest review Buyer Beware: My Experience with Singer22's Inflexible Return Policy and Overpriced Items was posted on Jun 20, 2023. The latest complaint Legitimate? was resolved on Apr 04, 2011. Singer22 has an average consumer rating of 2 stars from 37 reviews. Singer22 has resolved 5 complaints.
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  1. Singer22 Contacts

  2. Singer22 phone numbers
    +1 (877) 474-6722
    +1 (877) 474-6722
    Click up if you have successfully reached Singer22 by calling +1 (877) 474-6722 phone number 0 0 users reported that they have successfully reached Singer22 by calling +1 (877) 474-6722 phone number Click down if you have unsuccessfully reached Singer22 by calling +1 (877) 474-6722 phone number 0 0 users reported that they have UNsuccessfully reached Singer22 by calling +1 (877) 474-6722 phone number
  3. Singer22 emails
  4. Singer22 address
    7 Old Westbury Rd., East Hills, New York, 11577, United States
  5. Singer22 social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 24, 2024
Singer22 Category
Singer22 is ranked 116 among 724 companies in the Fashion and Style category

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