Sling TV
Reviews and Complaints

I had cancelled my account in September of 09 and received my cancellation email (confirmation) however they kept charging for the next two months when i finally saw this in my statement i contacted them via chat and the customer service lady only offered to pay for one month because that is apparently their policy! even though i have proof of cancellation and haven't touched tehir subscription since cancelling. Apparently i have added some cloud service on an account i have already cancelled (really! try something better!). More importantly this lady Rance was very unfriendly and didn't even try to help. She told me to go to the bank if I wanted to. Not to mention she couldn't even type properly. Not only Sling's customer service is bad they can't even hire decent professionals? I have the entire conversation saved and this is what she had typed: "deicision." and "guidlines"
come on guys at least train your CS people to be a little more professional.

Sling.tv had a fight with Fox so was not carrying its channels. At the same time I signed up with a limited discount of $25 only to watch the American League baseball playoffs only being aired on FS1. So I did not and could not use their service and had to quickly pay YouTube.tv another $50 if I were to watch the first game that was starting in a few hours.

Sling stubbornly says that because at the time, Fox was not listed on their website as an available network, they are justified in keeping my money. Because I didn't somehow know about the dispute with Fox and somehow know that after years or however long of having FS1, they suddenly wouldn't (even though websites that review streaming services all over the Internet said they did) and because I thought too highly of them to think they would remove a network as popular as Fox without announcing this clearly on their homepage so people would know BEFORE they signed up, Sling gets my money and I get nothing.

Sling's problem with Fox and what seems like a deliberate attempt to keep people in the dark created such confusion that Sling had to have known that people wanting Fox would mistakenly sign up and be all too willing to give refunds as any ethical and respectable business would. Instead they took advantage of the confusion.

I have to wonder why Sling would not refund money given to them by mistake and under false pretenses? Why they would give excuses, argue and find trivial, opportunistic reasons to refuse refunds, angering and turning potential customer into enemies. Why take such a hit to their reputation? It makes sense only if you think of it in dollars and cents. Sling simply wants your money apparently at any cost.

Tried to cancel my prepaid month on day 2 of the month. Asked for a pro rated refund, but the policy is you only have 1 day to cancel so they basically told me no.
They are intentially misleading about offering local channels, and they do not actually broadcast very many NFL games if that is what you are expecting. They offer a thing called NFL redzone, that basically gives you tiny snippets of games, but no actual games. worst service ever. do not buy from these dishonorable people.

Date 10/11/19

my renewal was 10/9, I called to cancel on 10/11. They refuse to end my subscription prior to 11/9 and will not issue a prorated refund. This is a bad company.

I would not subscribe to Sling if it was free, if it is run by the same management that authorizes the worst actors / commercials I have ever seen... The commercials define the fact that bad decisions are going to be a part of the Sling network... Wish they were banned from TV permanently, as I mute every commercial as soon as I hear the first female speak & snarl their face...

I just saw the worst commercial EVER... and so did my school age children. Children playing in school but we're really running, escaping, holding scissors in self-defense, and a little girl texting her mom she loves her as a supposed gun man walks in the room. I am sending mine and my child's counselor bill to sling. The Sandy Hook whatever gun safety BS cult is creating fear in people. Children and parents should sue you for creating unnecessary fear in people. You are suggesting violence when there is no need. Shame on Sling! Canceling you now.

As an educator I find this commercial in very bad taste. Sling TV finds a way to run this commercial during every commercial break and in most cases twice during a single break. I have seen the same commercial Six times during a 60 minutes program. I am a new customer of Sling and will drop the service if this commercial continues to run as frequently as it currently does.

You guys have got to stop promoting Adultery! It's a serious thing. Especially when my 12 year old daughter asks what are they talking about?! We want to use sling tv cause it seems like a good rate for the channels you get, but my wife will not allow us to, because of your ridiculous commercials! Its sickening! So untill your AD is changed we will NOT use your service

I absolutely hate these commercials! Everytime I see one I want to throw up! Since the first one I saw I said to myself "wtf!?" this gives me no motivation whatsoever to want to join your sling whatever it is! Please i'm begging u.! Stop airing them! The raunchiness and sexual innuendos are so pathetic, not funny or humorous in any way. Nothing against the actors, it's the actual commercials that are revolting.

the sling tv commercials are very disgusting to watch. the two actors in the commercials are acting like they are having sex. Sling tv obviously has no idea what kind of audience they are aiming at. Whoever came up with these commercials obviously has no common sense of what they are doing with them. Very inappropriate sling tv and you have a terrible job of coming up with commercials appropriate for all audiences. I want you're commercials off the air and your company to come up with better ideas other then sex to sell your product.

The commercials are absolutely disgusting! Please take the sexual commercials out of the lineup. It's so awful that they are advertising for sleeping around. It's even worse when it's on a channel that kids shows are on. It's not ok! I hope you take every complaint seriously! I'm so tired of letting these things take our children's innocence. Stop it! Have a conscience and take them off!

I am filing a complaint regarding the loss of Fox Sports Midwest without any notification. This is the only way we are able to watch St. Louis Cardinal baseball and now with several parties planned around these baseball games, I now am very inconvenienced. I am seriously considering cancelling my complete subscription and looking into alternative means of receiving my television programming. Please correct this soon because I am sure I am not the only one feeling this way. Cardinal fans are pretty serious about their baseball. Thank you.

The commercial from Devour Pizza that has been playing recently is completely disgusting and inappropriate. I'm not sure why you would approve a commercial that makes references to porn addiction, incestuous threesomes, and an entire family having an incestuous orgy. It is completely tasteless, and I am frankly sick of seeing it over and over again on every commercial break. If you are going to allow inappropriate commercials to be streamed on your service then there should at least be an option for the consumer to skip it. I can only imagine how upset I would be if I had children and they had seen this commercial. Even if the children may have missed the innuendos for the other sex acts, the word porn is specifically said in this commercial. I am very close to canceling Sling in favor of a streaming service that does more professional vetting for their advertising.

Seriously. Stop. Get rid of them. It's not funny. It's not catchy. It does not make me want to be a part of it at all, it's not good marketing it's provocative and sick frankly and I find it funny how I can't smoke a blunt on certain apps but you guys can be suggestive as hell on a disgusting matter and that's some how acceptable on mainstream tv. Stop. Just. Stop.

My email address is [protected]@gmail.com; and, beginning about the 3rd week I repeatedly experienced in/out black outs to date, unfortunately occurring during desired programs I wish to watch. At this very moment I'm contemplating cancelling the service, though you've already been paid for the months june and july, I just cannot continue to pay and receive bad service; at times I've became very frustrated as well as irritated about the service. Tried calling but only got recording. I sincerely hope this matter can be addressed and solved before the next billing due for August.

The sling tv commercials are very inappropriate . The two actors in the commercial act like that watching sling tv is like having sex together. I don't have sling tv but the commercials are so inappropriate, their trashy, disgusting to watch, the actors are saying the freedom is exile rating. And they act like their having sex. They also say come watch sling tv with us tonight in a sexual way and bring your mother. they also sit on the couch in one of the commercials in a sexual position. I don't recommend watching these commercials they are truly disgusting and trashy and sexual.

While watching a very mild, nice benign show called Lake Front Renovations, we are bomarded with violent scary movie commercials, and high drama shows that Sling TV now offers on demand. You cannot fast forward through them. I have begun to boycott any of their programs that run these types of commercials. I hate it that I now avoid some of hgtv programs due to the same level of programming of violence I left cable tv to get away from.

I watch sling to avoid that type of programming forced on me that I do not want to see, nor my children as well.

We watch family shows, home shows, etc. I do not want to see small children tied up and being tortured with butcher knives in between the shows we are watching and enjoy.

How do we get these taken off of family viewing time? Is there a way to block it?

Thank you,
Dortha Breaux

Can't even go 15 minutes without either going to a black screen and/or buffering. It turns off the internet randomly while other devices are fine. Kicking me back to reconnecting my internet. Wireless isn't the problem. Bad situation that has gotten incredibly worse. Less than 15 minutes of watching something on Sling before it messes up. I haven't watched a single show with Sling without multiple interruptions. Finally giving up on Sling. I would rather pay a little more with another company and be able to watch a show beginning to end. Thanks Patsy Starkey

Your advertisement is so distasteful, I cringe everytime it comes on and change the channel so I dont have to watch. The innuendo for slinging would not be lost on a child. I would never buy your product so unprofessional not sure if your promoting porn to children. Myself and innocent children are being forced to watch something so disgusting and dont have a choice because it comes on while watching a family show.

Terrible Service and Customer Service ( Specially Jimmy)... you buy it to watch world cup and it does not even stream for the whole length. And worst ever customer service possible with the most unhelpful unsympathetic robotic people hired for this job. SHAME ON YOU SLING TV for fleecing people of their money so that even if they dont consume your content since your service SUCKS, you still DO NOT RETURN their money and hold them HOSTAGE!

The banner health commercial is redundant and irritating. it is known to play three times in a row sometimes. please figure out how to minimize its airtime or consider taking it off the air. we are considering cancelling our subscription due to the annoyance of these commercials. thank you for taking this into consideration. we have reached our wits end.