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SmallWorlds.com Reviews 8

ComplaintsBoard
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12:00 am EDT

SmallWorlds.com A Personal Take on Small Worlds

As someone deeply invested in the world of online gaming, I feel compelled to share my thoughts on Small Worlds. While the concept of the game is intriguing, the execution seems to fall short of expectations. Reading through various reviews, it's evident that many players have faced challenges, from account security issues to poor customer support. The overall rating of 2 stars reflects a general sense of dissatisfaction among users. It's disheartening to see players expressing frustration over bans, compromised accounts, and a lack of assistance from the company. As a gamer myself, I understand the importance of feeling supported and valued in the virtual worlds we inhabit. Small Worlds appears to have missed the mark in fostering a positive and secure environment for its players. For those considering investing time and resources into this game, I would advise caution and perhaps explore other options that prioritize player experience and satisfaction.

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  1. Pros
    1. Diverse Virtual World
    2. Creative User Content
    3. Engaging Social Features
    4. Regular Updates & Events
    5. Safe Online Community
  1. Cons
    1. Limited User Base Growth
    2. Outdated Graphics & Features
    3. Stronger Competitors in Niche
    4. Limited Monetization Options

SmallWorlds.com Complaints 7

ComplaintsBoard
A
12:14 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

SmallWorlds.com This website is 101% unsafe

This website is 101% unsafe. I used to play all the time, I got really addicted, and I was V. I. P, I had recently bought the 12 month pckage for ?50! Which is like $75 (i think) and I was just playing one day when it came up 'Smallworlds has loaded in another view'. So, I reloaded and there was someone on my account. I changed my password but they didn't log off. They took all of my things, including gold, items, places, tokens of course, which all together I have paid around... ?250 for and i THINK that is around $375. So I was heartbroken because I had so many friends on this game and I was really addicted and then in 10 minutes everything was gone. So, then I logged off and logged back on in 3 days after because I was bored, and it said ' this account is banned'. I checked my email and it said I was banned for 'phishing', and guess what? This exact same thing happened to my brother around 1 year before me. I ignored it when it happened to him because I was so addicted but of course I wish I had been cautious. And also, 2 years before I was hacked and banned aka scammed, I had purchased a package and used paypal. Months later my mum realised chunks of money coming out of her account. Until one day, when ?5000 WAS TAKEN OUT HER ACCOUNT. She couldn't stand this and went to check with her bank, and her bank said the money was taken out from 'Smallworlds.com'. It may have been paypal because after that nothing like that happened with Smallworlds, but there is a good chance it was SmallWorlds, seeing how far they can go with scamming. So long story short, this website is very unsafe, DO NOT USE IT!

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ComplaintsBoard
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5:30 am EST
Verified customer This complaint was posted by a verified customer. Learn more

SmallWorlds.com Being banned for no reason

My account Maddison dollin was recently hacked then I made my way into the account before brayden dwfu changed my password, one hour later or so i get banned i have an email that says they are investigating my account I wasted my time i worked so hard to get that account and they banned me pls unban my acccount i have 81 cl and level 128 i worked so hard on my levels and clothes and my wears Please on unban me i'm begging you i'm addicted to this account i don't wanna start my hard work over again i tried emailing i got replys back but they asked if i ever bought gold i replied no but they keep sending the same email and i never got a differnant one please unban me I'm begging all my hard work down the drain .

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ComplaintsBoard
R
11:02 am EST

SmallWorlds.com Outsmart company

Outsmart who runs the less than popular game SmallWorlds releases faulty products in which people like me pay real money for. It's the same as buying a car and having it not run correctly. Except in the real world, the company will fix the car. SmallWorlds has far too many bugs and errors in their game. Their numbers for a worldwide virtual game is drastically poor. I've played SmallWorlds since around 2010. I am extremely unhappy with their service. I can't even buy a product that works as they advertise. Most of the time they don't bother to fix their products as long as they get money. This is a scam. People pay real money for this crap. I am from the US and am about to file a complain at econsumer.gov

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Is SmallWorlds.com Legit?

SmallWorlds.com earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds SmallWorlds.com to be a trustworthy company. Although there's a 14% resolution rate for customer complaints, which deserves attention, SmallWorlds.com is known for their high standards and safety. If you're thinking about dealing with SmallWorlds.com, it's wise to check how they handle complaints.

The age of SmallWorlds.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Smallworlds.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Smallworlds.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for SmallWorlds.com have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • While SmallWorlds.com has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 14% of 7 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • There was some difficulty in evaluating or examining the information or data present on the smallworlds.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Smallworlds.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The smallworlds.com may offer a niche product or service that is only of interest to a smaller audience.
ComplaintsBoard
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8:40 pm EDT

SmallWorlds.com Smallworlds wont give me my house

Dear smallworlds, me an my friend were doing a trade I give her gold she gives me her house and she sold her house to me, and it took away gold, and said it was my house. But... It says it is owned by another user and I want that house because it says it is mine but it wont let me do anything cause it says it is also another users?Please give us the house back, she gave it to me it says it is mine so why wont it let me have it? Please smallorlds, give me the house. I am 10 so if this is sucky well there is your answer im just a 10 year old that wants the house that say it is her's!? : (oh please oh please oh please! : (: (: (

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Freman123
US
Mar 14, 2011 10:05 am EDT

I was following my brother around, he has a few ban issues, A moderator followed us, I did nothing wrong, and he said "I'm banning your account" "Enjoy the ban". I did NOTHING WRONG. I find this unfair.

DON'T PLAY SMALLWORLDS. THEY BAN FOR NO REASON. AND THEY DONT REPLY TO SUPPORT, UNLESS IT INVOLVES GOLD OR VIP.

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WILLYWONKA2
Lubbock, US
Apr 22, 2010 8:26 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

smallworlds mods dont help out at all and when the ppl start in on u but the mods dont care to help u or anyone im a vip of smallworlds and they care about non vip memebers of smallworlds

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love hottie
US
Jun 17, 2011 4:28 am EDT

i want to be allowed to be dan smallworlds brother because i really need gold an i really wont to own this smallworlds world wrote bye, love hottie the 4th

ComplaintsBoard
S
8:59 am EDT

SmallWorlds.com Missing gold, and falsely bans

This sucks penut I went to www.Smallworlds.com and I signed in then I went to the factory and I got on it and I did a offer for gold it was called bing rewards and I completed I should of had 2000 gold so I went to I didn't git gold so I was stupid to fall for this site and I have a brother and he tried to help but they still would they send me emails and everything and I say give me my gold please and thank you because I am nice but they still won't so smallworlds I don't want anybody get scammed like me and I want my gold I keep asking and asking but they keep not giving and I did all of them and I got banned for no reason and where I went places I got banned and now I am getting tired of it
Saying to heres one for more information about missing gold, you will need to file a customer service request with the offer provider you used to obtain your missing gold.

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Jacqueline M woods
US
Oct 15, 2018 9:37 pm EDT

Hello small worlds my daughter has been banned from your game for no exact reason. We are trying to get her account back or we will need our money back. She has two accounts that are banned. One is her cousin who was banned for no reason. The other is hers that was banned for no reason. Please contact me @Jacquelinewoods5@yahoo.com

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unknowngamer
US
Oct 01, 2013 3:42 pm EDT

You should file a complaint with the BBB they shouldn't be allowed to keep scamming people. http://www.bbb.org/greater-san-francisco/business-reviews/internet-gaming/smallworlds-in-san-francisco-ca-444116

ComplaintsBoard
D
3:04 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

SmallWorlds.com Banned for no reason

My son had an account on smallworlds.com. He was banned for no reason. He is 13 yrs old. I have a program on his computer that records everything he does. After reviewing it the moderator for the site banned him for nothing. I had paid about $100 on this account for him and now all that is lost because he can not even log on. This is outragous, you can not even contact the site, I have sent emails, they do not respond and there is no phone number. I wish someone could do something about this site. They are scamming kids after they spend alot of money on it.

Read full review of SmallWorlds.com and 42 comments
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The complaint has been investigated and resolved to the customer’s satisfaction.

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NotSmallWorlds.com
US
Jul 14, 2016 9:47 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Company information - SMALLWORLDS.com - They are part of OutSmartGames.com - A New Zealand company. If you have any issues with their product / services / payments / scamming etc. It looks like a total scam so please contact your credit card company to resolve any issues.

Here is information on this company - as much as I could collect.

Tweet any problems directly to @SmallWorlds - also see https://twitter.com/hashtag/Smallworlds?src=hash

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raven queen
US
Apr 12, 2016 9:29 am EDT

i actully got locked out of my account is that banned?

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raven queen
US
Apr 12, 2016 9:28 am EDT

my names raven queen on it

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raven queen
US
Apr 12, 2016 9:27 am EDT

hi is me again that lost 80, 000 gold i just got banned on my account why

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raven queen
US
Apr 12, 2016 9:26 am EDT

hello i lost 80, 000 gold and i was wondering can i have my gold back today that would be great tnx

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ban smallworlds
US
Mar 15, 2016 1:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

SMALLWORLDS IS A SCAM SITE BEWARE! My account was recently locked and under investigation FOR NO REASON AT ALL! I emailed support and recieved a response after a week saying THE BAN could not be lifted? WTF ? I tried to sign in the account and it does not say BAN. It says locked. I WAS NEVER GIVEN A REASON as to why my account is locked/ban . Instead the only response i was given is that the ban is not going to be lifted. I was NOT PROVIDED WITH ANY PROOF AT ALL! as to why my account is banned/locked. I HAVE SPENT OVER 3 Thousan dollars on this scamming game. THERE ARE MANY PEOPLE OUT THERE LIKE ME MOSTLY BIG SPENDERS LOYAL CUSTOMERS WHO ARE BEING LOCKED/BAN FOR NO REASON! I PERSONALLY HOPE THIS GAME GETS SHUT DOWN! PERMANENTLY! How dare you smallworlds treat loyal big spending customers in this manner. ALSO CUSTOMER SERVICE TAKES A HUNDRED YEARS TO RESPOND AND THEY LOVE SENDING AUTOMATED COPY N PASTE RESPONSES WHEN U CONTACT SUPPORT THROUGH EMAIL.

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iiiiiii
US
Mar 03, 2016 7:44 pm EST

I did nothing wrong had a level 88 account and had levels over 100...saved up a ton of gold over 12k and soon they took it all away from banning me...like WTAF?! i will never recommend such a corrupt game to anyone. Smallworlds has to be shut down

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brianna covington
US
Mar 02, 2016 5:15 pm EST

and my avatar name is natlina rose the 4th

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brianna covington
US
Mar 02, 2016 5:11 pm EST

well i been playing on smallworlds sence 2013 well just a few miuntes ago i banded from smallworlds becuase people reported me for nothing and they said i was under age and i wanna get my account back with my vip and gold on it plz help me out i need that quick i was hoping for vip all my life but now someone runned it i spend all my money on this stuiped hurtful game u need to stop and do something about this this is terrible ):

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Ferry Merry
US
Feb 06, 2016 5:21 pm EST

I GOT BANNED FOR NO REASON could anyone tell me if i get it back i was vip and i got alot of stuff :(

ComplaintsBoard
M
10:04 am EDT

SmallWorlds.com Unresponsive business

Smallworlds.com there's a small issue with smallworlds, every time I have a problem, I contact smallworlds, and as the
Company says, they guarantee a response within 3 days.In the past 3 months, i've had problems and I emailed them, but
I waited a month, and no response was given, I believe smallworlds is ignoring my emails. But smallworlds is a fun site,
And I still love it, so I recommend going to smallworlds, but smallworlds has a problem with their support team. I've been
With smallworlds for over a year, smallworlds is a impressive website, even though they don't respond to me or my friends, it doesn't mean that you should not play it. I'm not here to try to hurt their site, i'm just trying to spread the word around so smallworlds can get their support fixed out

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Fadielah Jonathan 5th
ZA
Jan 08, 2013 6:29 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I got hacked and I want my 23, 009 gold back and my 89, 008 tokens as well back!

-Fadielah Jonathan 5th

About SmallWorlds.com

Screenshot SmallWorlds.com
SmallWorlds.com is an online virtual world platform where users can create avatars, build personal spaces, and interact with others in a variety of settings. It offers a range of digital items for customization and social activities, including games and missions, catering to a community seeking immersive virtual experiences.
How to file a complaint about SmallWorlds.com?

Here is a guide on how to file a complaint against SmallWorlds.com on ComplaintsBoard.com:

1. Log in or create an account:
- If you already have an account, log in to your ComplaintsBoard.com account. If not, create a new account on the website.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue with SmallWorlds.com in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with SmallWorlds.com. Mention key areas of concern, any transactions with the company, the nature of the issue, steps taken to resolve it, and the personal impact.

5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure each step is clearly defined to guide you effectively through the process of filing a complaint against SmallWorlds.com on ComplaintsBoard.com.

Overview of SmallWorlds.com complaint handling

SmallWorlds.com reviews first appeared on Complaints Board on Mar 14, 2011. The latest review A Personal Take on Small Worlds was posted on Apr 1, 2024. The latest complaint Banned for no reason was resolved on Jul 05, 2011. SmallWorlds.com has an average consumer rating of 2 stars from 8 reviews. SmallWorlds.com has resolved 1 complaints.
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  1. SmallWorlds.com Contacts

  2. SmallWorlds.com phone numbers
    +1 (480) 366-3343
    +1 (480) 366-3343
    Click up if you have successfully reached SmallWorlds.com by calling +1 (480) 366-3343 phone number 0 0 users reported that they have successfully reached SmallWorlds.com by calling +1 (480) 366-3343 phone number Click down if you have unsuccessfully reached SmallWorlds.com by calling +1 (480) 366-3343 phone number 0 0 users reported that they have UNsuccessfully reached SmallWorlds.com by calling +1 (480) 366-3343 phone number
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    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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