smkw.com
Reviews and Complaints

So, I went to smkw.com the other day and it was a bit of a mess. There were some young guys trying to sell me knives, but they didn't really know what they were talking about. And then there were some older ladies who seemed a bit confused about the products they were selling. There was also this one guy who looked like he had a hangover and was listening to a ball game on the radio while he was trying to help me. It was kind of funny, but also a bit frustrating. And then there was this really old guy with a walking stick who kept telling me his life story instead of answering my question about a knife. It was like a circus in there! But despite all the chaos, I did manage to find what I was looking for and the prices were pretty good. So, if you don't mind a bit of a wild shopping experience, smkw.com might be worth checking out.

I bought a knife from SMKW and it was pretty pricey for me. I never heard of this website before, but I was looking for a specific knife that was sold out everywhere else. I was a bit nervous about ordering from a new website, but I decided to take the risk and order it anyway. I'm so glad I did! My order came super fast, like in just 2 days! And it was exactly what I ordered. Plus, they gave me two extra knives as a gift! How cool is that? I'm definitely going to be a regular customer of SMKW from now on. Thanks, SMKW!

02/02/2023

So, I was on the hunt for this knife with a magnacut blade, and let me tell you, it was like trying to find a needle in a haystack. I searched high and low on every website I could think of, but it was sold out everywhere except for SMKW. I was stoked to find it, but I gotta admit, I was a little hesitant to order from them after reading some of the reviews.

I mean, some folks were saying that the quality control was lacking and that the customer service was subpar. But, I figured I'd take a chance and see for myself. I placed my order and opted for the free shipping via fedex.

Now, I live in a town that's prone to winter storms, so my package was delayed by a day. But, that's not SMKW's fault, ya know? When it finally arrived, I was pleasantly surprised to find that the knife was in perfect condition. The packaging was top-notch, too.

To sweeten the deal, SMKW even threw in a free knife case and sticker. I mean, how cool is that? As for the negative reviews, I think some folks just don't understand that you get what you pay for. If you want a premium knife, you gotta be willing to pay a premium price.

All in all, I had a great experience with SMKW and I'll definitely be ordering from them again in the future. If you're on the fence about ordering from them, I say go for it. You won't be disappointed.

.com let ya down. Their service is not the best. I had to run around trying to find the knife I wanted. I finally found it at another store. Smkw.com needs to train their people better. The website is ok, but the people need to know their stuff. Ain't nobody got time to chase after their order. I won't be ordering from smkw.com again.

Smkw.com ain't worth it. They don't have a way to cancel your order and you gotta pay for the shipping yourself if your knife gets wrecked in the mail. That's some BS right there. I ain't shopping with them no more.

And don't even get me started on their China knives. They're barely worth the dime you spend on them and then you gotta pay more for shipping than the actual knife cost. That's insane. You're better off just chuckin' them in the trash and sticking to the real deals. I'm talking about the reputable knife sites that know what they're doing. Don't waste your time with Smkw.com.

This website SMKW.com has some pretty cool stuff! I was really enjoying browsing through their products and checking out their catalogue. But then I saw something that made me do a double-take: a Trump Toilet Bowl Brush! Are you kidding me? Who in the world thought that was a good idea? I was so offended that I threw that brush straight in the trash. I mean, seriously, what kind of marketing manager do they have over there? Don't they realize that over half the country voted for President Trump? It just seems like a stupid move on their part. If they're trying to attract customers, insulting such a large portion of the population isn't really the way to do it.

Despite that shocker, SMKW.com still has some great products and I would recommend them - just be wary of any offensive items. They have a good selection of knives, tactical gear, and outdoor equipment. I was especially impressed with their collection of unique and unusual items that you won't find anywhere else. They also have some really good deals and promotions going on, so keep an eye out for those.

One thing to keep in mind is that their customer service could use a bit of improvement. I had some trouble with an order and it took a while to get a response from them. But once we were able to connect, they were helpful and the issue was resolved. It's not a deal-breaker for me, but it's something worth noting.

Overall, SMKW.com has a lot of great products and deals on offer. I would recommend shopping there, just be mindful of potential offensive items and keep in mind that their customer service may not be the best.

I recently ordered from smkw.com and I gotta say, they got some good prices going on. I was pleasantly surprised by how fast my order came in - way faster than I expected. When I opened my package, I was happy to see that the stuff they sent me was in good condition and worked just fine.

Now, I did find a couple of small spam flyers crammed in the box for products that had nothing to do with what I ordered, but hey, they were small and didn't make too big of a mess. It's not like they sent me a whole bunch of junk mail or anything like that.

What I did appreciate was the return/exchange form that they included. Although I don't think I'll need it, it's nice to have in case I do run into any problems with my order. Plus, it saves me the trouble of having to search for their policies online or something.

Overall, I'm pretty satisfied with my experience with smkw.com. The prices are good, the shipping is fast, and they seem to have their customer service down. I might just have to order from them again in the future.

I've been a long time customer of smkw.com and have had both good and bad experiences with their service. In the past, I've had no issues buying knives from them. However, recently their customer service has really taken a dive. The sales people seem lazy and don't seem to care about the accuracy of my orders or whether or not I receive them.

I'm really disappointed with the way things have been handled. I was looking to make a phone order for my products and was told that their payment system was down. This went on for over 3 weeks, and I started to get suspicious. I don't think their payment system was actually down, but they didn't seem to want to let me place an order. It's really frustrating, especially because I used to really enjoy buying knives from them.

I was really hoping to stick with smkw.com as my go-to source for knives, but after this experience, I may have to look elsewhere. It's a shame that they seem to be alienating their long time dealers. I hope they take steps to improve their customer service in the future. It's really important to have good relations with your customers and make sure they feel valued.

If you is into the outdoor stuff, and specially them knifes, you gotta go check out smkw.com! They got a HUGE collection of all kinds of knifes from all over the world, and other outdoor equipment too! And let me tell ya, once you give 'em your email address, you'll get all the intel on when they're havin' a sale and stuff, so you don't miss out on nothin'!

But the best part about these guys is the way they treat their customers. It's like real old-fashioned southern hospitality, y'all! They bend over backwards to make sure every single person who shops there is happy, and if they got a problem, they fix it. I mean, can you believe that? That's a level of customer service you just don't see all that often no more.

Anyways, did you know what SMKW stands for? It's Smokey Mountain Knife Works! And they don't just sell knives, no sir! They got all kinda stuff, like kitchen utensils, jams and jellies, seasonings, camping gear, work clothes, antique knives, swords, bows, crossbows, and more! Like seriously, you name it, they probably got it.

Oh, and get this: you can even request a catalog from 'em! Like, who even does that anymore? That's some real throwback stuff right there. And if you're lucky, maybe they'll start up their webcasts again, where they'd show off the knives real up close, like!

But listen here, they ain't just about knives and outdoor gear and all that. They also sell collectibles, like old coins and Indian arrowheads (the feather kind, not the dot kind, y'all), and relics from the Civil War and old farm tools and such. Plus, they got a whole line of touristy stuff, like t-shirts, caps, water bottles- you know, the usual souvenirs.

And get this- they got stuff that's costin' 5000 BUCKEROOS, but they also got stuff that's only 10 cents! And sometimes they even give ya free postage if you spend over 50 bucks! That's a whole lotta knives, y'all.

So if you're into the outdoors, and you want yourself a sweet new knife (or a bunch of 'em), check out smkw.com- you won't regret it!

I tried to buy some stuff from SMKW.com, but their purchasing process was a bit confusing. At first, I was relieved to see that they accepted payments through PayPal, since I don't like to give all my personal and financial information to just anyone. But when I added everything to my cart and tried to check out, the PayPal option mysteriously disappeared. That left me with only credit cards or my bank account to choose as payment methods, which felt a bit off-putting.

On top of that, they charge $4.99 for priority shipping through USPS, which I didn't mind, but they include only $50 worth of insurance per package shipped. They also add a $2 surcharge to every item, regardless of the cost, which seems like they're just trying to pad their profits. Personally, I'd rather go to an authorized dealer like Case Master Dealer, where I can get the same item for 30% less than SMKW.com's price.

Actually, SMKW.com used to be a Case Master Dealer, but they didn't meet the program's requirements two years ago and got demoted to Platinum status. Now they're down to Gold status, which is basically the very bottom of the food chain. It's no surprise that they've been banned from TV for non-compliance with federal guidelines, either.

Sure, you might find some good deals on SMKW.com, but I'd be very cautious about what you're actually getting. You might end up with something cheap and low-quality, or you might end up overpaying for something you could get elsewhere for much less. Overall, I wouldn't recommend SMKW.com to anyone looking for reliable and affordable products.

I brought knives from the smkw.com website and the brick-and-mortar shop in Tennessee. All my experiences with them have been ace. Before Crimbo, they had some right steals on so I took advantage and bought several knives. But, one of them came in all battered and bruised up and another felt a bit more cheap and nasty than I thought it would. However, the return process wasn't too bad. The lady I spoke with was a total angel and she helped me out loads. I reckon I'll be coming back for more, for sure.

What I really like about these guys is their exclusive knives and bits and bobs. They've got some bad-[censored] custom gear that's not too pricey, if you catch my drift. Just remember that this shop was around before the internet was a thing, so they've got a bit of catching up to do in terms of online shopping, but they're giving it a good go. Sometimes, you're in too much of a rush thanks to Amazon Prime and that, but not every retailer is like that. I'd rather do business with these guys than a massive corporation.

If you were doubting whether or not to buy from these guys before, I hope I've cleared things up for you. One thing to remember is that you get what you pay for, so if you're too tight and go too cheap, you might regret it. But if you splash a bit more cash, you won't be let down.

SMKW has been a staple retailer for knife collectors for years. They have always been able to provide customers with the sharp blades that they need. However, recently, I noticed some changes in their online catalog, which were not pleasing to the eyes. As I was purchasing my favorite Case knife, I was disappointed to find out that it was defective. I tried to return it, but the process turned out to be a lot more complicated than it usually is for other online retailers. While most retailers offer a quick and seamless process for returns, SMKW made me call their customer service, go over the issues, and then wait for a decision on my return. They also included a yellow paper form in the shipment that I had to laboriously complete by hand, which was quite a hassle. They needed to know everything from my name to my address, and everything in between.

All of this is frustrating, especially since modern technology could make this process a whole lot easier. I imagine that these steps are put in place to discourage customers from returning, reducing the number of returns. As if that wasn't enough, I was advised that I would have to wait for up to 4 weeks for my return to be processed, which seemed ludicrous. We're not all Amazon, but even they managed to do this in ONE day! SMKW should really take a cue from other retailers and streamline their return process. It makes sense to retain good customers by making their experience painless, especially since there are so many competitors out there who are willing to do just that.

But despite all of this, SMKW still remains a reliable online retailer. They ship their products solidly packed and always deliver on their promises. I did notice that the president of the company has changed from "Kevin" Pipes to "Tyler" Pipes. Kevin was phenomenal at his job, and I can only hope that Tyler is learning the ropes quickly. In the end, I still think SMKW is a fantastic retailer, but they do need to address some of their customer service issues if they want to keep their loyal customers.

I recently had an experience with smkw.com and unfortunately, it wasn't a great one. I was in a rush and placed an order while driving late at night, and ended up accidentally selecting the wrong item. I immediately realized my mistake and tried to cancel the order the very next morning. However, despite sending 3 emails to different departments and attempting to call multiple times, I received no help and the item was shipped anyway.

I understand that mistakes happen and it was ultimately my fault for choosing the wrong item, but I tried to resolve the issue as soon as possible and was met with unhelpful and dismissive responses. I was informed that the company was experiencing understaffing due to Covid and snow, which is understandable, but I don't believe that's an acceptable excuse for ignoring customer requests.

I was frustrated with the situation and felt like I was being left with no other choice but to return the item and go through the hassle and expense of doing so. As a hardworking American who values their money, I don't appreciate having to waste it due to a lack of proper customer service.

Overall, my experience with smkw.com left me feeling disappointed and frustrated. I believe that if the company had been more understanding and helpful, they could have easily avoided the negative feedback that I and others have left on various review sites. It's important for businesses to properly service their customers, especially during difficult times, so that they can maintain a positive reputation and continue to thrive.

So, I ordered a knife from smkw.com and let me tell you, it was not a good experience. The knife was not sharp at all, like seriously, I could barely cut through a piece of paper. And don't even get me started on the handle, it was made out of some cheap plastic that felt like it was going to break any second. Plus, every time I took the knife out of the sheath, it made this terrible scratching noise that just made my skin crawl. Overall, I was really disappointed with my purchase and would not recommend smkw.com to anyone looking for a quality knife.

.com let ya down. Their service is not the best. I had to run around trying to find the knife I wanted. I finally found it at another store. Smkw.com needs to train their people better. The website is ok, but the people need to know their stuff. Ain't nobody got time to chase after their order. I won't be ordering from smkw.com again.

Smkw.com ain't worth it. They don't have a way to cancel your order and you gotta pay for the shipping yourself if your knife gets wrecked in the mail. That's some BS right there. I ain't shopping with them no more.

And don't even get me started on their China knives. They're barely worth the dime you spend on them and then you gotta pay more for shipping than the actual knife cost. That's insane. You're better off just chuckin' them in the trash and sticking to the real deals. I'm talking about the reputable knife sites that know what they're doing. Don't waste your time with Smkw.com.

This website SMKW.com has some pretty cool stuff! I was really enjoying browsing through their products and checking out their catalogue. But then I saw something that made me do a double-take: a Trump Toilet Bowl Brush! Are you kidding me? Who in the world thought that was a good idea? I was so offended that I threw that brush straight in the trash. I mean, seriously, what kind of marketing manager do they have over there? Don't they realize that over half the country voted for President Trump? It just seems like a stupid move on their part. If they're trying to attract customers, insulting such a large portion of the population isn't really the way to do it.

Despite that shocker, SMKW.com still has some great products and I would recommend them - just be wary of any offensive items. They have a good selection of knives, tactical gear, and outdoor equipment. I was especially impressed with their collection of unique and unusual items that you won't find anywhere else. They also have some really good deals and promotions going on, so keep an eye out for those.

One thing to keep in mind is that their customer service could use a bit of improvement. I had some trouble with an order and it took a while to get a response from them. But once we were able to connect, they were helpful and the issue was resolved. It's not a deal-breaker for me, but it's something worth noting.

Overall, SMKW.com has a lot of great products and deals on offer. I would recommend shopping there, just be mindful of potential offensive items and keep in mind that their customer service may not be the best.

bro?!

Checked website, realized that back-order was going to take FOREVER. Not ideal, but decided to wait it out.

Good news, though: when the rest of the order finally came in, it was worth the wait. Great quality products at decent prices. Definitely satisfied with the purchases.

Overall, smkw.com has some good stuff, but just be aware that back-orders might take a minute.