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I ordered a job from pph from these guys, they did shoddy work to say the least. I ordered two jobs from these guys, one to manage my social footprint and another to write 10 blog posts.
The first job was shoddy. I hired them because I didn't have time to do it myself, I wish I didn't. I asked them to post twice a week, two weeks a month. Even though they use hootsuite they couldn't seem to understand how to use the scheduler right and it came out was 2 posts in one day of the month and nothing more.
They didn't even understand that facebook bans certain ad categories. Their photoshopping skills are awful, the banner they made was heavily pixelated/badly cut and did not fit right on mobile devices at all. They even posted the wrong category post on my facebook at one point (something about industrial metals). They did not grow the audience at all, and repeated facebook posts multiple times.
They only used a default 1, 0000 fake follower package on my social profiles. I did more in my spare time when I could be bothered than what I paid them full time to do. I cancelled this job and let them keep the money since they did do work.
The second job was never handed in, despite billing me.in their defense they did write a few extremely badly written samples for, which I asked them to rewrite even giving them directions on how to. After 3 weeks of no communication, I returned for the advertised money back, they refused. They even tried to claim they completed the job after I asked for a refund. I left a bad review detailing the problems, they in turn left a false review about me, slandering me, and then emailed me and threatened me to remove my review. Pph eventually removed their review for breaching rules.
I threatened to file papers, they said "go ahead" and I lost the will, mostly because I couldn't be bothered and had jobs to work on.
They are currently scamming people on pph with automated black hat seo, beware: do not buy these things they will destroy your seo beyond repair.
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Dear Sammaye, I am sorry to hear about your experience with Social Buzzing as I am having a terrible experience with them too. Vanessa Whitaker and Deborah Bligh both of Social Buzzing should be avoided like the plague. They are bold and unscrupulous and have no qualms about deceiving potential clients. Deborah Bligh posted a fake review on Bark.com dishonestly praising Social Buzzing using her own name! Bark.com has been notified. Social Buzzing is quick to point to their so-called raving online reviews but having uncovered the fake one on Bark.com uploaded by Deborah, I believe the rest of their positive reviews have to be viewed with deep suspicion. Social Buzzing prey on people who use People Per Hour and in my case responded to a job I posted. Vanessa contacted me and once I gave her my telephone number, negotiations took place away from the website in breach of People Per Hours terms and conditions. When you sign on Social Buzzing offers an extremely poor service or none at all. Vanessa told me before I made a payment that she was brimming with ideas but once I paid, all activity dried up. When I complained, they offered me a refund on the condition that I dropped my complaint with People Per Hour, sent them copies of all correspondence that I had sent to People Per Hour and agree to never speak of my complaint ever again. to anyone. Deborah attempted to strong arm me into agreeing to drop my complaint in return for them giving me a full refund. Vanessa taunted me for failing to do sufficient research about their poor reputation before signing up with them. Do your research and consider all the negative reviews about them on this website and others and whether you want so-called social media experts with questionable and tarnished reputations managing your business reputation.
Haha, taunted you for not doing research? Haha, they are so funny. I might sue social buzzing TBH, they are getting on my nerves.
I too made the mistake of paying before I got the work, thinking I was getting the work. TBH PPH will not help you, they don't want to mess with their top sellers, I am thinking of suing them too, they have been scamming me massively out of seller payments, basically money I made and they keep making excuses to not give.
If you look on other sites they have been posting fake reviews and even fake replies to bad reviews of them.
Of course none of this existed back when I got the job from them, it seems that in a year they have not changed one bit and continue to scam and steal to the tune of £300, 000 according to their companies house filing.
More people need to file papers with these guys, until eventually they are banned for the criminals they are.
They have been banned from facebook, that's why you won't find a facebook profile for them.
I agree with you that legal action might be the way forward. We ought to join forces and properly assess our options so please let me know if you would be interested and whether you know any other people who might want to join the group.
Yeah, I might well be interested in that, the small claims court will actually refund the costs of the case of we win.
Have you heard of Totum? They're a social media marketing company. Check them out! https://www.socialtotum.com/
Hi
I was with social buzzing for a bit and their work is rubbish. Vanessa is a liar and Eventually things will catch up with her and her Right hand dog Deborah.
All their reveiws are fake from yell, google, Bark and everywhere. They pay people to leave them good reviews.
I think complaining to google, bark etc is a good idea and will also be lodging complaints.
we are now going to make a claim against social buzzing for breach of contract, damaging our brand and mis selling their services to us.
Their arrogance will catch them up. the truth will out. we got an independent review done of their work and it is damning to say the least and any judge will see this as well.
The report has gone to various organisations. how did all of you get on ?
Hi
we are now going to make a claim against social buzzing for breach of contract, damaging our brand and mis selling their services to us.
Their arrogance will catch them up. the truth will out. we got an independent review done of their work and it is damning to say the least and any judge will see this as well.
The report has gone to various organisations. how did all of you get on ?
Hi Arthur,
Interesting reading your comments as we have the exact same experience. Our company was quite happy to simply terminate the relationship with them and forget about the money that was paid even though they were in fact in breach of contract and simply move on. As you said Vanessa's arrogance would not let it drop and as a result we are now also contemplating legal action like yourself.
Personally i am tired of companies like this ripping off people like us and getting away with it, i feel it would be a good idea to talk to gain as much evidence across several peoples experiences and give them a taste of their own medicine. Let me know how you are getting on and lets have a chat.
Regards
Callum
Similar experience here - Social Buzzing are nothing short of scam artists trying to trap small businesses. Would be interested in helping/joining any action against them, please message me.
I think we take this offline
We can message privately on this forum and then offline
Thanks
Happy to help with my experience, I would agree they can undoubtedly be claimed against for miss-selling of services. Having done some research their contract appears to be non-binding as well so there is quite possibly grounds for compensation for people who have been strong-armed into it.
I'll pm you my email.
Hi. I too have been taken in by these arrogant scammers at Social Buzzing. I'd be interested in looking at any combined legal action. They owe me £880.
I wish I'd seen all of this before I paid them any money. Deborah and Vanessa are still doing exactly the same thing.
My initial conversation with Social Buzzing was exciting. So much promise and I thought they really understood my business. I was wrong.
Spelling mistakes in the social media posts, missed posts, plagiarised blog posts, incomplete blog posts, liking their own posts to improve the stats, delays, multiple ignored emails to my so-called account manager, removing me as an admin from my own FB page and so much of the contract not fulfilled.
I followed their terms and complaints procedure to the letter. They did not. They are now threatening legal proceedings despite not delivering what has been paid for, appalling customer service and not abiding by their own terms! (And beware - their terms basically mean that, no matter how appalling the service is, you are tied in for 3 months. Obviously these terms are unfair and would not stand up in court but it's worth being aware of them).
IN ADDITION TO THIS, THEIR STAFF ARE NOW LEAVING NEGATIVE REVIEWS ON MY BUSINESS (DESPITE NEVER BEING A CUSTOMER OR USING THE SERVICE) JUST BECAUSE I STOOD UP TO THEM!
I have never dealt with such an unprofessional company and wish I'd listened to all of the other negative reviews.
They are now telling me that they will cancel the final invoice 'as a gesture of goodwill' after I told them I was going to commence legal proceedings to recoup the money I have paid, report them to Trading Standards, and I that intend to sue for slander if the false reviews aren't removed.
Did anyone go through with legal proceedings?