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4.2 14 Reviews 44 Complaints
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Society6 Complaints 44

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A
5:34 am EST

Society6 No info, no order and seller ignores my emails and messages

I bought 5 paintings from the company www.society6.com. I haven’t received them and no info about the order as well. I tried to contact the seller, but everything was useless. I sent emails and messages through Facebook, but no one replied and no idea what to do now. So be careful if you use this website or leave comments if you have horrible experience with this seller. Also maybe someone can help me? Please, post comments then.

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H
2:11 pm EST

Society6 They didn't provide paintings and impossible to get any info from them

Scam, scam, scam. I ordered 4 paintings from the website www.society6.com. I placed order and paid for it about $150. After that no info, no updates of my order and no idea what to do now. I tried to contact them, but of course these ### didn’t communicate with me. So be careful if you use this website or leave comments if you have horrible experience with this seller.

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M
12:44 pm EST

Society6 I will not be ordering again from this site

Quality of the product is good--exactly the same as everyone else I've ordered from.

My issue is their order/shipping process. I've ordered twice from them, only because I figured the first time was a fluke incident.

They claim "All items are shipped within 3-5 business days" which although is standard to say that, most companies ship out next or even same day as the order. That being said, they actually didn't ship my items out for 13 days the first time and 11 days the next time. More than double their promise. That's not including transit time which obviously is out of their hands.

The issue is--this is 2013. If I order something, it shouldn't take an entire month for it to end up at my door, unless it's some sort of "special order" from another country. I know why it took so long, though: they do not stock any of the art. It is all made to order. There's nothing wrong with that by itself, but their production capacity apparently does not match their promised timeline. If I was told "will take 13 days to ship" I would not have ordered. Simple as that. I gave them the benefit of the doubt and tried again, but this must be standard practice for them. I will not be ordering again.

Honestly, if you're OK shelling out several hundred dollars and not having anything to show for it for a whole month then you will probably be happy with them. I'm not, however.

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S
S
society6 stinks to hell
US
Apr 19, 2018 8:13 am EDT

society6 stinks!
It makes money out of stolen artwork.
Stay away from this fraudulent company!

ComplaintsBoard
T
10:33 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have nothing against their Artists, I think they are great. It's their customer service that is completely unacceptable. I placed an order for an iPhone case back in September. Unfortunately due to some paypal/society6 website confusion, I was charged for 3 cases. I immediately tried to contact them to cancel the order, but there is NO CONTACT NUMBER. I...

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About Society6

Screenshot Society6
Society6 is an online marketplace that offers a wide range of unique and creative products designed by independent artists from around the world. The platform is a hub for artists to showcase their work and sell their designs on a variety of products, including art prints, home decor, phone cases, clothing, and more.

One of the most notable features of Society6 is the quality of the products they offer. Each item is carefully crafted using high-quality materials and printing techniques to ensure that the designs are vibrant, long-lasting, and true to the artist's original vision. This attention to detail is what sets Society6 apart from other online marketplaces and makes it a go-to destination for art lovers and design enthusiasts.

Another key aspect of Society6 is the community it has built around its platform. The site offers a forum for artists to connect with one another, share their work, and collaborate on projects. This sense of community is what makes Society6 more than just a marketplace; it's a place where artists can come together to support and inspire one another.

Overall, Society6 is a unique and innovative platform that offers a fresh perspective on online marketplaces. With its focus on quality, creativity, and community, it's no wonder that it has become a popular destination for both artists and consumers alike. Whether you're looking for a one-of-a-kind piece of art for your home or a unique gift for a friend, Society6 is definitely worth checking out.
How to file a complaint about Society6?

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3. Writing the title:
- Summarize the main issue you have with Society6 in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with Society6. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the company's response, and the personal impact of the issue.

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Overview of Society6 complaint handling

Society6 reviews first appeared on Complaints Board on Nov 26, 2012. The latest review Mixed Feelings About Society6 was posted on Mar 7, 2024. The latest complaint The product that was delivered looks nothing like the product advertised was resolved on Mar 05, 2024. Society6 has an average consumer rating of 1 stars from 249 reviews. Society6 has resolved 3 complaints.
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  1. Society6 Contacts

  2. Society6 phone numbers
    +1 (310) 910-1781
    +1 (310) 910-1781
    Click up if you have successfully reached Society6 by calling +1 (310) 910-1781 phone number 0 0 users reported that they have successfully reached Society6 by calling +1 (310) 910-1781 phone number Click down if you have unsuccessfully reached Society6 by calling +1 (310) 910-1781 phone number 0 0 users reported that they have UNsuccessfully reached Society6 by calling +1 (310) 910-1781 phone number
    +1 (310) 917-6400
    +1 (310) 917-6400
    Click up if you have successfully reached Society6 by calling +1 (310) 917-6400 phone number 0 0 users reported that they have successfully reached Society6 by calling +1 (310) 917-6400 phone number Click down if you have unsuccessfully reached Society6 by calling +1 (310) 917-6400 phone number 0 0 users reported that they have UNsuccessfully reached Society6 by calling +1 (310) 917-6400 phone number
    +1 (310) 394-6400
    +1 (310) 394-6400
    Click up if you have successfully reached Society6 by calling +1 (310) 394-6400 phone number 0 0 users reported that they have successfully reached Society6 by calling +1 (310) 394-6400 phone number Click down if you have unsuccessfully reached Society6 by calling +1 (310) 394-6400 phone number 1 1 users reported that they have UNsuccessfully reached Society6 by calling +1 (310) 394-6400 phone number
    More phone numbers
  3. Society6 emails
  4. Society6 address
    1655 26th Street, Santa Monica, California, 90404, United States
  5. Society6 social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 03, 2024
  7. View all Society6 contacts
Society6 Category
Society6 is ranked 84 among 1606 companies in the Online Shopping category

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