Soderburg Roofing & Contracting’s earns a 3.0-star rating from 2 reviews, showing that the majority of clients are somewhat satisfied with their roofing services.
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Richard came out on a cold call to get some business
Richard came out on a cold call to get some business. He asked if he could check for hail damage and went up his own ladder, took pictures, and told me there was nothin wrong with the roof. He said if we need anything in the future, just give him a call. So, I called him 2 weeks later to ask for help finishing an addition. He not only hooked me up with a great builder who actually listened and did the job RIGHT, but he also put on the new roof for the addition in less time than it took the county to look at the permits. We're excited to work with Richard and Derwood again! They're the best group of people we've ever worked with on a project, and they came all the way from Greeley every day until it was done! After 3 years of trying to hire someone in Cheyenne for the same project, it's just... thank you for everything!
Soderburg Roofing & Contracting Complaints 1
Complaint: Soderburg Roofing & Contracting LLC did more harm than good to my house
Complaint: Soderburg Roofing & Contracting LLC did more harm than good to my house. We had to hire other contractors to fix the damage caused by them and we want our money back. Here are the problems we faced after Soderburg's repairs from the hail storm on July 5, authorized by *** Insurance:
1. Skylight: They removed two old skylights and put them back in without following proper procedures. They didn't even bother to get a permit as required by the county code. This led to water leaking through the roof due to the absence of proper cladding. One of the skylights also has a faulty blind, and there are noticeable gaps between another skylight and the house below it.
2. Deck: Soderburg applied a "heavy duty" solid stain called DeckCorrect when it was too cold outside, and they didn't let the deck dry properly after pressure washing. As a result, the stain started peeling off just two months later. We're not even sure if they used the right product.
3. Vinyl siding: They didn't replace the vinyl siding correctly, and it's already showing signs of peeling off. They used nails instead of screws for the fascia, and some nails weren't even fully hammered in. This means the installation won't be as durable, and water can easily find its way in. They also didn't replace an insert for J-channel or fix the deformed J-channel, opting to hide the issues with caulk instead. Three other contractors confirmed that these practices are far from professional standards.
4. Dishonest billing practices: When we showed them pictures of worn flashing, defects on the deck and J-channel, and proof of over $4000 worth of work that hadn't been done, Soderburg demanded over $5000 from us. They included items on the invoice that were never completed, threatened legal action and collections, and even used an email address that didn't accept responses.
5. Whenever we tried discussing charges and the quality of their work, Soderburg either disputed our claims or offered to redo the subpar work.
6. Their warranty clearly states that it doesn't cover anything caused by other trades or contractors, which renders it useless considering the documented deficiencies mentioned above.
7. There are also several minor issues, like painting and staining, that we had to do ourselves because Soderburg neglected them. They also hoped we wouldn't notice mismatched nuts on lights and other small details.
This was supposed to be a beneficial situation where Soderburg would fix the hail damage and we would have our property repaired. However, it's evident that Soderburg is dishonest (despite what they claim on their website) and specializes in poor craftsmanship. They shouldn't have a good rating from the ComplaintsBoard.com, and clients should avoid trusting them with their property.
Is Soderburg Roofing & Contracting Legit?
Soderburg Roofing & Contracting earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Soderburg Roofing & Contracting. The company provides a physical address, 2 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Soderburg Roofing & Contracting has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Soderburgroofing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Soderburgroofing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Soderburgroofing.com you are considering visiting, which is associated with Soderburg Roofing & Contracting, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Soderburgroofing.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The soderburgroofing.com may offer a niche product or service that is only of interest to a smaller audience.
- Soderburg Roofing & Contracting protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Soderburg Roofing & Contracting
One of the key factors that sets Soderburg Roofing & Contracting apart is their team of skilled and knowledgeable professionals. They have a dedicated workforce that is well-trained in all aspects of roofing and contracting. Whether it's a residential or commercial project, their team has the expertise to handle it with precision and efficiency.
Soderburg Roofing & Contracting takes pride in using only the highest quality materials for their projects. They understand that a roof is a significant investment and should be built to last. By utilizing top-notch materials, they ensure that their customers receive a durable and long-lasting roof that can withstand the test of time and the elements.
In addition to their exceptional craftsmanship and quality materials, Soderburg Roofing & Contracting also offers a wide range of services to meet their customers' needs. From roof installations and repairs to gutter installations and siding replacements, they have the capabilities to handle various projects, big or small.
What truly sets Soderburg Roofing & Contracting apart is their commitment to customer satisfaction. They prioritize open communication with their clients, ensuring that they understand their needs and expectations. By maintaining a strong line of communication throughout the project, they are able to deliver results that exceed customer expectations.
Furthermore, Soderburg Roofing & Contracting is fully licensed and insured, providing their customers with peace of mind knowing that they are working with a reputable and responsible company. They adhere to all safety regulations and industry standards, ensuring that every project is completed safely and efficiently.
When it comes to roofing and contracting needs, Soderburg Roofing & Contracting is a name you can trust. With their skilled team, top-quality materials, and commitment to customer satisfaction, they consistently deliver exceptional results. Whether you need a new roof installation, repairs, or any other contracting services, Soderburg Roofing & Contracting is the company to rely on for all your roofing needs.
Overview of Soderburg Roofing & Contracting complaint handling
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Soderburg Roofing & Contracting Contacts
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Soderburg Roofing & Contracting phone numbers+1 (970) 302-4160+1 (970) 302-4160Click up if you have successfully reached Soderburg Roofing & Contracting by calling +1 (970) 302-4160 phone number 0 0 users reported that they have successfully reached Soderburg Roofing & Contracting by calling +1 (970) 302-4160 phone number Click down if you have unsuccessfully reached Soderburg Roofing & Contracting by calling +1 (970) 302-4160 phone number 0 0 users reported that they have UNsuccessfully reached Soderburg Roofing & Contracting by calling +1 (970) 302-4160 phone number+1 (970) 373-9291+1 (970) 373-9291Click up if you have successfully reached Soderburg Roofing & Contracting by calling +1 (970) 373-9291 phone number 0 0 users reported that they have successfully reached Soderburg Roofing & Contracting by calling +1 (970) 373-9291 phone number Click down if you have unsuccessfully reached Soderburg Roofing & Contracting by calling +1 (970) 373-9291 phone number 0 0 users reported that they have UNsuccessfully reached Soderburg Roofing & Contracting by calling +1 (970) 373-9291 phone numberFarmers Insurance
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Soderburg Roofing & Contracting address121 La Porte Ave, Fort Collins, Colorado, 80524-4379, United States
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Soderburg Roofing & Contracting social media
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Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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