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4.3 1 Review
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Sorenson Reviews 3

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Sorenson A Mixed Experience at Sorenson Communications, LLC

My experience with Sorenson Communications, LLC has been a mixed one. On the positive side, their customer service is friendly and responsive. The website is easy to navigate, and the products are displayed clearly. However, the pricing information could be more transparent, and the delivery times were longer than expected. Overall, an average experience with room for improvement.

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  1. Pros
    1. Leading VRS provider
    2. High-quality video calls
    3. 24/7 customer support
    4. Innovative tech solutions
    5. Expert ASL interpreters
  1. Cons
    1. Limited Service Diversity - Primarily focused on VRS.
    2. Regulatory Dependence - Subject to FCC rules and funding.
    3. Market Saturation - Intense competition in communication services.
    4. Innovation Pressure - Need for continuous tech advancement.

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Is Sorenson Legit?

Sorenson earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Sorenson stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Sorenson's reputation as a trustworthy leader in their field. Customers can rely on Sorenson's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Sorenson. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Sorenson has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Sorenson has claimed the domain name for sorenson.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Sorenson.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Sorenson.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Sorenson and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

About Sorenson

Screenshot Sorenson
Sorenson Communications specializes in services for the deaf and hard-of-hearing community. They offer video relay service (VRS), captioned telephone service, and interpreting services. Their technology solutions aim to facilitate seamless communication for individuals with hearing impairments.
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3. Writing the title:
- Summarize the main issue with Sorenson in the 'Complaint Title'.

4. Detailing the experience:
- Provide detailed information about your experience with Sorenson.
- Mention key areas of concern.
- Include any relevant information about transactions with the company.
- Explain the nature of the issue.
- Describe steps taken to resolve the issue and the company's response.
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5. Attaching supporting documents:
- Attach any additional supporting documents that can help validate your complaint. Avoid including sensitive personal data.

6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses.
- Use the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
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8. Submission process:
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  1. Sorenson Contacts

  2. Sorenson phone numbers
    +1 (801) 287-9400
    +1 (801) 287-9400
    Click up if you have successfully reached Sorenson by calling +1 (801) 287-9400 phone number 0 0 users reported that they have successfully reached Sorenson by calling +1 (801) 287-9400 phone number Click down if you have unsuccessfully reached Sorenson by calling +1 (801) 287-9400 phone number 0 0 users reported that they have UNsuccessfully reached Sorenson by calling +1 (801) 287-9400 phone number
    Director Of Public Relations
    +1 (505) 363-0741
    +1 (505) 363-0741
    Click up if you have successfully reached Sorenson by calling +1 (505) 363-0741 phone number 0 0 users reported that they have successfully reached Sorenson by calling +1 (505) 363-0741 phone number Click down if you have unsuccessfully reached Sorenson by calling +1 (505) 363-0741 phone number 0 0 users reported that they have UNsuccessfully reached Sorenson by calling +1 (505) 363-0741 phone number
    Account Manager
  3. Sorenson emails
  4. Sorenson address
    4192 S Riverboat Rd, Taylorsville, Utah, 84123, United States
  5. Sorenson social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Nov 02, 2024
Sorenson Category
Sorenson is ranked 670 among 784 companies in the Internet and Software category

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