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SoundCloud

SoundCloud review: unauthorized charges 16

M
Author of the review
7:05 am EST
Review updated:
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This review was chosen algorithmically as the most valued customer feedback.

I recently registered on the website www.soundcloud.com. I listened music here and watched videos, and after I registered on the website, I received emails, which stated that I exceed my limit and needed to pay for downloading the music. I was surprised and shocked, because I didn’t know that this website was fee-paying. It might be a good idea, if people left their opinions about this website. Thanks.

16 comments
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3968michele
US
Oct 06, 2017 11:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

SoundCloud charged my credit card 3months in a row for a free membership off Google play

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Neil Pounds
Newcastle, GB
Aug 28, 2018 6:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

A dj has uploaded a new release by Howard Johnson I'll do my best in full without my permissions. How can I take down as I'm loosing revenue due to this.
From : Six Nine Records Ltd
sixninerecordsltd@gmail.com
sixninerecords.co.uk
Many thanks
Neil Pounds

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JMNTX2017
US
Sep 10, 2018 7:32 pm EDT

I have attempted to deactivate a 30 day trial my 12 year old son put on his for Soundcloud. I have called numbers, emailed, filed complaints, etc... Nothing has worked. I have deleted the application from my sons phone and continue to contact these guys but still have yet to be successful. I need this service cancelled NOW!

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ryan miller1996
GB
Sep 18, 2018 6:43 pm EDT

I'm sick of hearing mad adverts for mad fans a wanty get Mwi and go mad

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Owen Pangman
US
Sep 19, 2018 11:17 am EDT

I signed up for a free 30-day trial. FREE, operative word. You guys have not given me anything at all but still took my money. Now I want my money back.

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Elijah Redds
US
Oct 21, 2018 10:43 am EDT

I use Rapchat to post my tracks and when I shared a song with myself to add Adkins to it it wouldn't allow me to post it to SoundCloud after I had finished it? Any help on how I can post my tracks. It was 2 of them.

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Seling27
US
Oct 22, 2018 1:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have charges 9.99 a month for the past few months charging my card I just noticed them on my banking report, someone has a account and is using my card I want my money back and for you guys to do what you can I don't have a account never signed up ..please call me at [protected] Selina guerra or selinaguerra27@gmail.com

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MaSarmentl
US
Nov 05, 2018 4:45 am EST

I just received a email with a notification that cause me surprise !
How I can manage this: making my uploads or a profile secret?
I use souncloud for some years, but really so much had my files deleted
and now receiving these kind of messages

Thanks
Marisa Edwards

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Panaliese Rovmontoro
US
Nov 05, 2018 8:18 am EST

On March 26 I was charged on my Capital One without authorization

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Carla Carla
CA
Nov 06, 2018 6:41 am EST

I pay for a service from you ! And the same person that operates your site (michael maroy) & a bunch of others fb instagram twitter has played with the number count by hacking the system & changing the number of songs on my page not sure who I compain to but just stating a fact ...
italiangirly_girl@yahoo.ca

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Sports Radio Service
US
Jan 22, 2019 8:45 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I have been trying since Friday to upload audio for our podcast and the audio file will not download. I've sent a few messages and no answer. Can you tell us what is happening?

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NutritiousNarwhal
US
Nov 11, 2019 11:44 am EST
Verified customer This complaint was posted by a verified customer. Learn more

My entire playlist has gone premium. I did not download your app so that I could add songs that I can play. I'm not very happy about this. I'm considering uninstalling, this is [censored]. If you could remove premium from my tracks maybe I would reconsider. But this is not the first time this is happened. I'm not happy with this app or its service.

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AugeoPotentia
US
Oct 11, 2022 1:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

There's no option to cancel this service. The only option is to downgrade the service and immediately be charged for the basic service. It's impossible to talk to or chat with anyone at the company.

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Oglc
chicago, US
Jun 25, 2023 4:47 am EDT

iam a nextpro costmer and i cant upload or download so i missing alot and i cant talk to anybody personally so i will like someone to get intouh with me to soive this issuie

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Toni Turkki
US
Nov 03, 2023 6:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am from Finland, Europe, not from United States, sorry, I somehow forgot to change that to my native country, I am sorry! I am Finnish, not American.

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Toni Turkki
US
Nov 13, 2023 4:45 am EST
Verified customer This complaint was posted by a verified customer. Learn more

On November 4th, today, Soundcloud has charged my Paypal account a total of 99€ for an account that no longer exists, so I cannot even use it in any way, and I did not authorize this purchase at all, tried to cancel the subscription from the website too, but no such option exists. I need a refund, please help me!

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    Nov 20, 2024
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