Southland Log Homes’s earns a 2.2-star rating from 4 reviews, showing that the majority of homebuyers are somewhat dissatisfied with their log homes.
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Log Kit Review: Builder Delays, Costly Additions, and Pest Problems - Choose Your Builder Wisely!
The log kit was alright, but the builder took more than a year to finish it, and we ended up spending over $20,000 on additional things. It's really hard to prevent water stains from appearing on the inside of the logs. Those pesky bees seem to have a real fondness for the wood, and they can be quite boring. The windows aren't all that great either, as they keep losing the bead. And let me tell you, we had flies that made themselves at home in the wood cracks for a whopping three months! So, my advice is to make sure you pick a good builder.
Exceptional Log Home Experience with Southland Log Homes: Quality Materials, Helpful Designers, and Great Value!
We got lucky and found a really good General Contractor (not from Southland Log Homes' recommended contractor list for Pennsylvania) who knows how to build log homes. Southland log homes gave us some top-notch logs and materials for putting it all together, even threw in some windows and doors. We're taking care of the inside stuff ourselves. Dorthy and Austin, the designers and purchasing agents from Southland Log Homes, were super helpful and paid attention to all our worries. We got a bang for our buck with a high-quality product, and we can't wait to have a blast in our new log cabin for many years to come.
Disappointing Experience with Southland Log Homes: Lack of Support, Communication Issues, and Foreign Ownership
I highly recommend considering another company for your building needs. While the salesmen at Southland Log Homes are impressive, the lack of reliable support afterwards is a major concern. Once I signed the agreement, the case manager repeatedly informed me that I would only have two sessions with the architect, making it challenging to communicate with the team. Additionally, attempting to reach any team members proved to be a difficult task as phone calls often went unanswered.
To make matters worse, we encountered problems during the construction process and received no assistance or support from Southland Log Homes. It was disheartening to face these issues without any guidance or help from the company. This experience left me feeling frustrated and disappointed.
Furthermore, it came to my attention that Southland Log Homes is no longer an American-owned business. Our builder informed us that the company is now owned by a Chinese corporation, after being sold by its original local owner to a business in the United Arab Emirates, which then sold it to the Chinese. This revelation was quite surprising and made me question the company's commitment to supporting American workers.
Considering these factors, I urge you to explore other options available on the market. It is essential to support local businesses that prioritize American workers and provide reliable support throughout the building process.
Warning: Beware of Southland Log Homes and Their Recommended Builder - Our Nightmare Experience
We decided to purchase a kit from Southland Log Homes, and we followed their suggestion to work with Rick Key of Timber Ridge Log Home Construction in Texas. They assured us that Rick had experience building or selecting plans multiple times. Unfortunately, our experience did not go as planned.
Rick did not construct the house according to the provided plans, starting from the foundation and working upwards. Moreover, he neglected to obtain necessary inspections, presumably because he knew the house would not pass them. As a result, we find ourselves with a partially completed home that is barely held together.
Despite Southland's claim that they removed Rick from their list of recommended builders after seeing our house, we have discovered that he is still constructing their homes even a year later. Meanwhile, we, as homeless veterans, are left in a difficult situation after our attempt to replace our hurricane-damaged home has gone awry.
We strongly advise staying far away from Southland and their recommended builders, unless you have a fondness for lawsuits and the prospect of homelessness.
Southland Log Homes Complaints 0
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Is Southland Log Homes Legit?
Southland Log Homes earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Southland Log Homes has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
Southland Log Homes has claimed the domain name for southlandloghomes.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Southlandloghomes.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Southlandloghomes.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Southland Log Homes have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Southlandloghomes.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
About Southland Log Homes
One of the key factors that sets Southland Log Homes apart from its competitors is its unwavering dedication to using only the finest materials and employing skilled craftsmen who possess a deep understanding of log home construction. Each log used in the construction process is carefully selected for its strength, durability, and aesthetic appeal, ensuring that every Southland log home is built to last for generations.
In addition to their commitment to quality, Southland Log Homes offers a wide range of customizable floor plans and designs to suit the unique preferences and needs of their customers. Whether you're looking for a cozy cabin in the woods or a spacious family home, Southland Log Homes has a design that will meet your requirements. Their team of experienced professionals works closely with clients to bring their vision to life, providing guidance and expertise throughout the entire building process.
Southland Log Homes also prides itself on its exceptional customer service. From the initial consultation to the final stages of construction, their dedicated team is there to answer any questions and address any concerns that may arise. They understand that building a log home is a significant investment, and they strive to ensure that every customer is completely satisfied with their experience.
Furthermore, Southland Log Homes is committed to sustainability and environmental responsibility. They source their logs from sustainable forests and employ eco-friendly construction practices, minimizing their impact on the environment. By choosing Southland Log Homes, customers can have peace of mind knowing that their dream home is not only beautiful but also built with a focus on sustainability.
In conclusion, Southland Log Homes is a reputable and reliable company that offers top-notch craftsmanship, customizable designs, exceptional customer service, and a commitment to sustainability. With their extensive experience and dedication to excellence, Southland Log Homes is the ideal choice for anyone looking to build their dream log home.
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Southland Log Homes Contacts
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Southland Log Homes phone numbers+1 (800) 641-4754+1 (800) 641-4754Click up if you have successfully reached Southland Log Homes by calling +1 (800) 641-4754 phone number 0 0 users reported that they have successfully reached Southland Log Homes by calling +1 (800) 641-4754 phone number Click down if you have unsuccessfully reached Southland Log Homes by calling +1 (800) 641-4754 phone number 0 0 users reported that they have UNsuccessfully reached Southland Log Homes by calling +1 (800) 641-4754 phone number
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Southland Log Homes emailscontact@southlandloghomes.com88%Confidence score: 88%Support
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Southland Log Homes social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 25, 2024
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