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Singapore Post (SingPost)

Singapore Post (SingPost) review: loss of my courier from speed post 63

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Author of the review
12:00 am EDT
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My parcel booked on 30th April from Indore (EE813045237IN) has not yet been received at Hosur. It contains some of the very important documents for processing my Visa. Indore SPC has lodged the complaint but doing nothing. Hosur SPC claims they haven't received anything. So both are out of the problems...as long as it is not theirs. Because of them I have lost an opportunity. People are rude in their behavior in talking. All the complaint / movement and tracking links are useless...

63 comments
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Ryan Ryan
SG
Jun 14, 2019 2:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Until today then I just received the item.. Speed Post takes 4 working days to deliver the item, It's totally not what they said in their website that speed post takes 1 to 2 working day..

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Ryan Ryan
SG
Jun 23, 2019 8:52 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I made a standard Speed Post Service to send my friend an item him to bring back home town tomorrow.. The item was given on the 11/06/2019, but until now it still at the SPEEDPOST SERVICE CENTRE.. I called in and check, the staff told me it need 3 to 4 working days for the item to be deliver.. Why in the website still say 1 to 2 working days?

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Sankar Vaidyanathan
US
Jun 25, 2019 4:08 am EDT

I received a fake message on singpost name stating some parcel in airport to pickup. I am worried it may cause data thief from my mobile so I didnt click that link provided in message.

Sankar
[protected]
Vsankar19@gmail.com

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Khai Wor Tham
US
Jun 25, 2019 11:59 am EDT

The van parked at 3.04pm 18th June 2019, whilst the driver was loading packages into the collection boxes. I suggest you view the CCTV from the mall management.
It's irresponsible and reflects badly on Singpost.
I can be contacted at "thamkw@gmail.com".
THAM Khai Wor

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Susan Chan
SG
Jul 20, 2019 3:13 pm EDT

I'm extremely disappointed in speedpost service. My parcel (tracking number :CNSGS0005267345) has been lost that worth $100 on 09 July 2019. I found that my parcel had been signed but not my colleague or my signature.

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choiSAN
US
Jul 24, 2019 6:41 pm EDT

was at my living room waiting for my article delivery today, but ended up finding the delivery collection advise slip to be at my doorstep. no knocks were heard at all. there was absolutely no way no one could heard the knocks if the postman had knocked to acknowledge delivery. i needed my article urgently by today and yet this happened.

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lizzybee728
SG
Aug 12, 2019 11:31 pm EDT

I received a call from +65 [protected] saying that I sent an illegal parcel from Beijing China and I need to lodge a report in Beijing Police Station via an international call.

Call Received at 3:40 PM, 6th August 2019.
Do let me know is this a valid call or this is a scam that may victimize other people.

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s.swami nathan
US
Sep 15, 2019 3:23 pm EDT

I have orders a mobile on Ali express and it has shipped as Ali express standard shipping via singapore post. After 4 th of AUg there is no update on my parcel and IDK whether it has been shipped by air or sea and whether it has been reached my country (india). Pls help me on this.
Tracking no is RB807171134SG

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Nelson Chen
US
Sep 24, 2019 8:20 pm EDT

Hi,

Please ENSURE this item send to my buyer. I am paying speed post to send the item to my buyer and not return to me.

My name Nelson Chen. Contact no: [protected].

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Aman Msovela
US
Oct 01, 2019 5:39 am EDT

I didn't receive My Percel, My local Post Office told me you provide One Tracking number for Two customers.
They advised me to Check with you(Singapore Post)

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Aman Msovela
US
Oct 08, 2019 12:12 am EDT

I was Tracking My parcel but Our local Post office say You posted with One Tracking number for Two customers

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Edward Lau
US
Oct 28, 2019 4:40 am EDT

The bank have send me the letter already 2 times, but I don't received it, my address is Blk 601B Punggol Central #04-606, now I become need to pay the late charge from the bank, i think your staff maybe throw away all letter, please check your staff for this kind of unreasonable & unresponsibly.

Thanks
Lau

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felixyeo
SG
Nov 09, 2019 4:25 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi,

Over the last few months, I have lost some important mail, sent by LTA (Aug-19), and by Great Eastern (Sep-19).

Both mail were returned.

My address is Blk 886C Woodlands Drive 50 #02-553 S733886.

Please look into the mail delivery accuracy of your postmen.

Thank you.

Felix
[protected]

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Yan wahching
US
Nov 09, 2019 1:09 pm EST

Parcel from oversea, when I received my parcel I saw my parcel already been tampered. I brought the same item with the same supplier, received the item in the nice packaging for the first order but the subsequent packaging was been tampered. And some of my item didn't reach on my mail, contacts my supplier told it already mail out to me but wasn't

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09noime
Singapore, SG
Sep 28, 2021 8:00 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CH142475124US its a month I didn’t receive my parcel. I’m waiting for delivery but until now not yet so stressed to. Wait or what happening. And if I. Contact the singpost I can’t reach the give the tracing my. Parcel us the code. Its not good at all

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Keh WS
US
Aug 06, 2022 9:09 pm EDT

Till date, I have not received the above mentioned items. And this is already the 2nd time I have not received.

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Jason Yeoh
US
Dec 12, 2022 8:19 am EST

It’s been 2 weeks but I haven’t receive my mail that consist items worth more than $50. There’s two mail that I’m suppose to receive by now. 6/12/2022. The videos is about two weeks ago.

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Teng Ngai Guan
Singapore, SG
Feb 15, 2023 11:31 pm EST

Just simply come without notifying and expect me to be at home 7 days a week to wait for the postman.

The address to contact produce no proper redemption.

Postman are either too lazy or nor service orientated.

I am still unable to receive my package

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Wee Siew Hong
US
Apr 09, 2023 6:28 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

On 30/3 at 6.30 am, I found my letter box open after a delivery LZSGCN006046811 was made to [protected].

Pls counsel / train the staff as this involve the security of the customer.

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Gaige
US
May 17, 2023 4:41 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Postman squeezed mail item into letterbox and damaged my product. I demand a refund or pray your own delivery items suffer the same fate as mine.

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陳星欣
US
Jul 11, 2023 6:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Usually I create shipment via ezy2ship and arrange door step collection for my priority international registered parcels. 3 or 4 out of 10 times, no one shows up for collection. Each time of it, I have to call hot line to rearrange:(

Pay at premium price to get a sick service.

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sky011
singapore, SG
Aug 08, 2023 7:35 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

customer photo was taken without consent from customer by delivery man upon item delivery.Please ensure integrity of item delivery without violating customer privacy right.

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BryanL150192
Singapore, SG
Sep 23, 2023 10:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Item status for package with tracking number RP558450934MX was marked as delivered on 8 Sep 2023 at 17.09 hours but I checked the letterbox on 9 Sep and the package was not there. Confirmed with the sender that delivery details are correct.

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  1. Singapore Post (SingPost) Contacts

  2. Singapore Post (SingPost) phone numbers
    +65 62 225 777
    +65 62 225 777
    Click up if you have successfully reached Singapore Post (SingPost) by calling +65 62 225 777 phone number 38 38 users reported that they have successfully reached Singapore Post (SingPost) by calling +65 62 225 777 phone number Click down if you have unsuccessfully reached Singapore Post (SingPost) by calling +65 62 225 777 phone number 49 49 users reported that they have UNsuccessfully reached Singapore Post (SingPost) by calling +65 62 225 777 phone number
    Speedpost Hotline
    +65 68 412 000
    +65 68 412 000
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    From Overseas / HQ
  3. Singapore Post (SingPost) emails
  4. Singapore Post (SingPost) address
    10 Eunos Road 8, Singapore Post Centre, Singapore, 408600, Singapore
  5. Singapore Post (SingPost) social media
  6. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2024
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