CB Restaurants and Dining Spur cockroach having lunch with us...

Spur review: cockroach having lunch with us...

Roan.1234 of US

Dec 07, 2019 8:48 am EST

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We went to Spur Eagle Wing for lunch on the 7th Dec 2019.
As our food arrived, I witnessed a little cockroach on the wall at our table. I tried not to look at it often as I wanted to see what his plans are and maybe he will just crawl back where he came from.
It didnt, I ran down the wall onto our table and like some uninvited guest went straight for the chips. My girlfriend tried to send him to heaven using her flip flop. It didnt work the hulk roach was to strong and quick. Think this might not have been his first rodeo.
Anyway it is killed and the manager couldn't care less, she just left us and the dead roach twitching. Now I wouldnt have bothered, but the fact that they couldn't care less about this and that is my complaint. Why should we support a franchise that doesnt care about your customers. Cheers roaches

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Spur response

Jan 02, 2020 5:07 am EST

Spur customer support contacts

Phone numbers

+27 860 007 787

+27 215 555 100

Address

14 Edison Way, Century Gate Business Park Century City, Cape Town, 7441, ZA

Website

www.spur.co.za

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Thank you for sharing your experience about your visit to Eagle Wing Spur. We would like to share your concerns with the owner/operator so that it can be addressed internally. Please could you make contact with us on 0860007787 or visit link https://spur.goreview.co.za/goreview-crm/default - we will investigate with the owner/operator of this restaurant and provide you with feedback as quickly as possible.

Kind regards
Spur Customer Care

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

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Spur Contacts

Spur phone numbers

+27 860 007 787
+27 860 007 787

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+27 215 555 100
+27 215 555 100

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Spur emails

customer-care@spur.co.za

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warrenj@spur.co.za

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spurfoundation@spur.co.za

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Spur address

14 Edison Way, Century Gate Business Park Century City, Cape Town, 7441, South Africa

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