SpyFly review: scam 7

I am not affiliated with SPYFLY in any way whatsoever. Not an employee, member of someone's family in SpyFly or a client.

That being said, I dislike negative comments against companies simply because some people didn't follow directions or LIED on their application. Not only that, WHY didn't you [or ANY of those accusing SpyFly of being a 'SCAM!' notify the BBB? I looked up SpyFly on the BBB site. They have NO complaints filed against them & NO negative comments submitted, therefore the company automatically gets an 'A' rating. As for me, I cannot file a scam complaint w/the BBB since I didn't buy from them after reading ALL the fine print of their TOS. What's your excuse?

Reading EVERY company's TOS BEFORE downloading software, buying an item/service or giving out your personal data is Online Survival 101. C;mon...aside from little kids, who doesn't know NEVER to open any incoming email w/o first checking return addresses & the FULL header to make sure it's legit? NO bank or lending institution, no lawyer or exec of a major company uses Hotmail, for example, Emails with spelling & grammar errors are clearly fake (though 50%[!] of adults in the US are functionally illiterate can't read @ a 5th grade level, which is a problem for some). No one w/half a brain downloads software using 'simple' or 'full' instead of 'Custom Install'... so one can block hidden malware like PUPs inside 'free toolbars' or 'browsers' in the program you can't wait to download.

KNOCK, KNOCK! Does anyone REALLY believe some rich (dead) guy picked YOU (!) to handle his affairs (no lawyers in Nigeria?) out of the blue and/or has left you $100, 000...or a million, or a yacht, whatever? And all you need to do to collect (oooh, can't wait!) is to deposit a few checks for them/him & YOU get to keep the rest for being so nice (gullible). When will people learn the #1 way their personal info's given out is because some phisher sent an email or called them @ home & asked them for full names, addresses, SS#, birthday, passwords. etc.

Okay, we can agree reading TOS BEFORE one buys a product or service is Thing One. SpyFly's CLEARLY spells out it's billing policies. They aren't hiding their fees. But, i'd bet the people [censored]ing about being billed & not being able to get their money back failed to read the TOS yet checked the box anyway. This means it's YOURS & THEIR OWN FAULT for not reading the TOS., which, by the way, are in clear English w/o any fancy legalese.

1) "NO REFUNDS once the Trial Period expires, which is 7 days EXACTLY. Period. " IMHO that's pretty up-front.

2) In the FIRST paragraph you'll see the following (I copied it word for word.) "Before you purchase WE URGE YOU TO READ THIS MEMBERSHIP AGREEMENT CAREFULLY AND, IF YOU HAVE ANY QUESTIONS, CALL OUR MEMBER SERVICE REPRESENTATIVES AT [protected]."

3) "Each membership type and the respective cancellation policies are explained below: A) 7-Day Trial Membership (Monthly Subscription): ... full access to the service for 7-days for a $1 or $2 trial fee. If You do not cancel the service during the trial period, You will be billed $29.97 exactly 7-days from the date and time You originally registered...YOUR ACCOUNT WILL CONTINUE TO BE BILLED ON A MONTHLY BASIS UNTIL CANCELLED. B) 7-Day Trial Membership (Annual Subscription): You will have full access to the service for 7-days for a $1 or $2 trial fee. If You do not cancel the service during the trial period, You will be billed $59.98 exactly 7-days, from the date and time You originally registered... YOUR ACCOUNT WILL CONTINUE TO BE BILLED ON AN ANNUAL BASIS UNTIL CANCELLED..."

4)There is a one-time single-use subscription for the fee of $5.98. NO FURTHER CHARGES WILL BE APPLIED TO YOUR ACCOUNT. In addition, one needs to read SpyFly's 'Privacy Policy' VERY carefully, as it reads: " Subject to our Privacy Policy, you agree that we may use, copy, modify, display and distribute Your Information as we see fit to provide the Benefits. You represent that you have the right to give us Your Information and authorize its use as described above." Translated, YOU the customer have the 'Right' to hand over YOUR info, and SpyFly can hand it out to anyone they please 'as we see fit'. Is this a sucker-bet? You betchurassitis...BUT it's NOT SpyFly's fault people lied about the fact they read the disclaimer.

As far as getting back your money, if SpyFly's TOS wasn't so airtight your credit card co. would reimburse immediately, but, it is, so consider the $58 (or whatever) a cheap life-lesson in not cutting corners & not trusting anyone/anything -especially if it sounds too good to be true. I know folks who've lost their homes, credit ratings & ten thousand times the money you may've. Be grateful it wasn't more.

Do your friends & family a favor & cut/paste this message, or another like it. Until someone comes up with a way to identify malware b4 it wrecks lives & computers we can't be too careful.

Giuliana2: Thank you for your comment. I am a representative for SpyFly and we are sorry to hear about your experience with our company. Please be aware that we give our members an opportunity to use our benefits so they can see how these might be helpful for families or individual need. To this end, we give our members the chance to use our services on a trial basis with the understanding that if they choose not to cancel, they will be enrolled automatically in our monthly protections of $29.97 monthly. Our sign up process is extensive and repeats our terms clearly at multiple points. A member signing up has to check a box stating they understand the terms of the membership and we then send a welcome email to alert them of their active account and trial.

We take these matters very seriously, if you would like to discuss this issue further, we encourage you to contact us by emailing support@spyfly.com or by calling us at [protected] between 5 a.m. to 9 p.m. PST 7 days a week. If you do not reach us, please leave us a message and any representative will be happy to assist you.

The SpyFly Support Team

This is a scam company. I cancelled my subscription during the trial membership period and they continued to charge me for 6 months more monthly. I used a debit card from a bank account I almost never look at and when I did I saw 6 months of charges. Furthermore I NEVER USED THE ACCOUNT DURING THESE SIX MONTHS. I want a refund. worst case scenario I would be willing to pay for a 1/4 package but that is it.

Another scumbag spammer. I recognize the landing page for the mail server as the same splash page that has been used in literally hundreds of domains used by spammers. Of course the "unsubscribe" link doesn't work, but it will insure that your address is "confirmed" when being resold to other spammers.
Do not reward this POS with your business.

Seems like the only thing they do well is self promotion. The fake reviews they wrote about themselves on their own website are very telling (they wrote no less than 1992 reviews, and gave themselves a 4.7 score!.. sounds legit! lol)

In reply to Giuliana2: The address you posted is a dummy address they use to hide their real information.

The companies behind spyfly.com and kidslivesafe.com are the following:
Simon Data Inc (incorporated in New York)
Digital Safety Products LLC (incorporated in California).

Matt Walker and Jason Davis are the owners and co-founders

The same guys are also behind the following companies: Radico, Inc (previous name for Simon Data Inc), Adtuitive Inc, Ashrafi Incorporated, Texas Data Analytics, Adtuition, Inc.

Thank you for posting the people behind this scam company. I was just charged $2.00 on my credit card by SpyFly and I never signed up for it nor even heard of it before. I reported this to my bank and to the police only to learn that this has been setup behind my back as a recurring subscription service. I had to cancel my credit card, dispute the initial charges and an investigation is underway.