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SSDiesel Supply Customer Service Phone, Email, Contacts

SSDiesel Supply
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SSDiesel Supply Complaints 2

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SSDiesel Supply I bought a turbo for my truck from SSDiesel Supply LLC on October 18, 2022

I bought a turbo for my truck from SSDiesel Supply LLC on October 18, 2022. The order number is 73976 and it cost me $1093.06. However, I haven't received the item yet and nobody has gotten back to me. I've tried calling and emailing them several times, but their phones have been inactive for months and they haven't responded to my emails. I've been a customer of theirs before and they've always been great, so this is really disappointing. I just want either my part or my money back!

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SSDiesel Supply On April 12th, I placed an order (#***) with SSDiesel Supply LLC for an 80 Horsepower Computer Chip, costing $562.39

On April 12th, I placed an order (#***) with SSDiesel Supply LLC for an 80 Horsepower Computer Chip, costing $562.39. According to the company's website, orders can be cancelled until the time of shipping. On May 5th, I cancelled the order and received confirmation via email from SS Diesel LLC. Their order cancellation policy states that approved cancelled orders will be refunded by Company Check within 30 days. Walt, the company manager, confirmed via email that the funds would be sent on June 7th. Even though the funds should have been sent before the 30-day mark, I agreed to wait for them to be sent the following week. Both Walt and Liz from customer service confirmed the approval of the refund, mentioned that a check had been issued, and assured me it would be sent. However, it has now been 359 days past the 30-day refund period, and I still haven't received the refund. I have multiple emails documenting the confirmation of the refund and acknowledgements of the funds being mailed. Every month, I have tried reaching out through phone calls and emails, but I haven't received any response or answer. My phone calls go to voicemail, and my voicemails are not returned. Additionally, none of my emails receive a response. On March 23rd 2022, I had an attorney send a Demand Letter, but it was also ignored. As I live in North Carolina, I'm unsure of what else I can do to get the money owed to me returned.

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Is SSDiesel Supply Legit?

SSDiesel Supply earns a trustworthiness rating of 81%

Highly reliable. Use their services with confidence, yet trust but verify.

Our conclusion: ComplaintsBoard rates SSDiesel Supply highly, which means their services are pretty reliable. Despite this, their 0% complaint resolution rate raises questions. We recommend users check reviews and complaints about SSDiesel Supply to understand what to expect from them.

We found clear and detailed contact information for SSDiesel Supply. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Ssdieselsupply.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ssdieselsupply.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Ssdieselsupply.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

However ComplaintsBoard has detected that:

  • A user on Complaintsboards.com notes that they were interested in purchasing a product from SSDiesel Supply, but after conducting a search on multiple review sites, they were unable to find any reviews or feedback. The user advises others to be wary of the company's lack of online presence and to consider alternative options.
  • Multiple low-rated websites are found on the same server. There could be such as technical issues or poor website optimization. To determine if the websites are part of a scam, it's important to review them and look for signs of fraudulent activity.
  • SSDiesel Supply protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.

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About SSDiesel Supply

SSDiesel Supply, a leading provider of diesel performance parts, offers a wide range of products and services to enhance your vehicle's performance. With a focus on quality and reliability, SSDiesel Supply is committed to delivering top-notch solutions for diesel enthusiasts. Whether you need performance upgrades, fuel injectors, or engine components, SSDiesel Supply has you covered. Their knowledgeable team is dedicated to helping you find the right parts to optimize your vehicle's power and efficiency. Visit their website, ssdieselsupply.com, to explore their extensive inventory and take your diesel engine to the next level.

Overview of SSDiesel Supply complaint handling

SSDiesel Supply reviews first appeared on Complaints Board on Oct 14, 2023. The latest review I bought a turbo for my truck from SSDiesel Supply LLC on October 18, 2022 was posted on Oct 16, 2023. SSDiesel Supply has an average consumer rating of 1 stars from 2 reviews. SSDiesel Supply has resolved 0 complaints.
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  1. SSDiesel Supply Contacts

  2. SSDiesel Supply phone numbers
    +1 (716) 874-6900
    +1 (716) 874-6900
    Click up if you have successfully reached SSDiesel Supply by calling +1 (716) 874-6900 phone number 0 0 users reported that they have successfully reached SSDiesel Supply by calling +1 (716) 874-6900 phone number Click down if you have unsuccessfully reached SSDiesel Supply by calling +1 (716) 874-6900 phone number 0 0 users reported that they have UNsuccessfully reached SSDiesel Supply by calling +1 (716) 874-6900 phone number
  3. SSDiesel Supply emails
  4. SSDiesel Supply address
    28 Taylor Road, Tonawanda, New York, 14150, United States
  5. SSDiesel Supply social media
  6. Stan
    Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024

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