Stone Interiors East’s earns a 1.0-star rating from 4 reviews, showing that the majority of customers are dissatisfied with stone countertops and installation services.
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Bad job, waste of money - The pics show what Stone Interiors call "incidental damage
Bad job, waste of money - The pics show what Stone Interiors call "incidental damage". If that's true, I'm glad they didn't do "real damage". The workers were rude and dismissive. If you want new countertops or tile work, go with another company. They want all the money upfront and after we paid the "deposit", they didn't communicate well, schedule right, or install well. We should have gone with our gut and picked another company.
Stone Interiors East, LLC put in some quartz countertops in my kitchen
Stone Interiors East, LLC put in some quartz countertops in my kitchen. They were so bad at it that they messed up the thing I paid for. They also broke a $2000 console and won't take responsibility for it. I tried to work with them about the countertops and let them fix it a few times, but every time they made it worse! They couldn't get the seams right and left glue all over the place. They sent someone to fix it, and he sanded some parts, which made the surface look bad. Be careful - don't use this company for anything!
Stone Interiors East Complaints 2
Stone Interiors did what they said they would do and replaced my kitchen granite counters under warranty due to staining issues
Stone Interiors did what they said they would do and replaced my kitchen granite counters under warranty due to staining issues. They came to my house on April 30 and removed the old granite. However, they made a mistake when cutting the new granite and now I have unmatched granite. One half of the new granite is not even installed, it's just sitting on my kitchen cabinets. Unfortunately, the new section is starting to have the same staining issue as the initial install. I've tried contacting the company multiple times by phone and email, but they haven't corrected the problem yet.
I bought a countertop from Lowes and had it installed by Stone Interiors in Gaston, SC
I bought a countertop from Lowes and had it installed by Stone Interiors in Gaston, SC. The installation went well, but the next day I noticed some raised and rough areas that weren't supposed to be there. I spoke with someone named *** on March 10th and sent them photos. They confirmed receipt and said they would send them to a service rep named *** for review. I followed up on March 18th and spoke with *** again. She said she would forward the photos to *** and try to get someone out to fix the issue. I called a few more times and spoke with different people, but it wasn't until March 29th that someone finally created a work order to send someone out to review the countertops. I called back on April 1st to check on the status and was told that *** was still working on it. Overall, the process has been frustrating and slow.
Is Stone Interiors East Legit?
Stone Interiors East earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Stone Interiors East. The company provides a physical address, 3 phone numbers, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Stone Interiors East's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Stoneinteriors.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Stoneinteriors.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Stoneinteriors.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
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About Stone Interiors East
At Stone Interiors East, the team of skilled professionals is committed to delivering exceptional results that meet the unique needs and preferences of each client. From custom stone countertops and backsplashes to fireplace surrounds and outdoor kitchens, the company offers a wide range of products and services that are designed to enhance the beauty and functionality of any space.
One of the key strengths of Stone Interiors East is its state-of-the-art fabrication facility, which is equipped with the latest technology and equipment to ensure precision and accuracy in every project. The company uses only the finest quality materials, including granite, marble, quartz, and other natural stones, to create stunning and durable surfaces that stand the test of time.
In addition to its exceptional products and services, Stone Interiors East is also known for its commitment to customer satisfaction. The company works closely with each client to understand their unique needs and preferences, and to provide personalized solutions that exceed their expectations. From the initial consultation to the final installation, the team at Stone Interiors East is dedicated to ensuring a seamless and stress-free experience for every client.
Overall, Stone Interiors East is a trusted and reliable partner for anyone looking to enhance the beauty and functionality of their home or business with high-quality stone products and services. With its commitment to excellence, attention to detail, and customer-focused approach, the company is poised to continue its success and growth in the years to come.
Overview of Stone Interiors East complaint handling
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Stone Interiors East Contacts
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Stone Interiors East phone numbers+1 (803) 461-8950+1 (803) 461-8950Click up if you have successfully reached Stone Interiors East by calling +1 (803) 461-8950 phone number 0 0 users reported that they have successfully reached Stone Interiors East by calling +1 (803) 461-8950 phone number Click down if you have unsuccessfully reached Stone Interiors East by calling +1 (803) 461-8950 phone number 0 0 users reported that they have UNsuccessfully reached Stone Interiors East by calling +1 (803) 461-8950 phone number+1 (803) 461-8950+1 (803) 461-8950Click up if you have successfully reached Stone Interiors East by calling +1 (803) 461-8950 phone number 0 0 users reported that they have successfully reached Stone Interiors East by calling +1 (803) 461-8950 phone number Click down if you have unsuccessfully reached Stone Interiors East by calling +1 (803) 461-8950 phone number 0 0 users reported that they have UNsuccessfully reached Stone Interiors East by calling +1 (803) 461-8950 phone numberCustomer Service+1 (251) 964-5070+1 (251) 964-5070Click up if you have successfully reached Stone Interiors East by calling +1 (251) 964-5070 phone number 0 0 users reported that they have successfully reached Stone Interiors East by calling +1 (251) 964-5070 phone number Click down if you have unsuccessfully reached Stone Interiors East by calling +1 (251) 964-5070 phone number 0 0 users reported that they have UNsuccessfully reached Stone Interiors East by calling +1 (251) 964-5070 phone number
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Stone Interiors East address131 Palmetto Ct, Gaston, South Carolina, 29053-8511, United States
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Stone Interiors East social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2024
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