Menu
For Business Write a review File a complaint
Stonecreek Roofing Customer Service Phone, Email, Contacts

Stonecreek Roofing
Reviews and Complaints

www.stonecreekroofingaz.com

Learn how the rating is calculated

4.6 16 Reviews
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Stonecreek Roofing Reviews 16

ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Stonecreek Roofing Stone creek Roofing was so easy to work with and did an amazing job

Stone creek Roofing was so easy to work with and did an amazing job. The team always responded to calls in a timely manner and was very professional. The job was completed much faster than expected. I would definitely refer them to anyone I know that is needing a repair or replacement on their roof.

Read full review of Stonecreek Roofing and 4 comments
Hide full review
4 comments
Add a comment
E
E
E. Larson
Verified customer This complaint was posted by a verified customer. Learn more

Awesome job, efficient, thorough and would definitely use again in the future.

B
B
B. Ebert
Verified customer This complaint was posted by a verified customer. Learn more

Great service and workmanship, I would recommend them go friends and family

J
J
J. Roberts
Verified customer This complaint was posted by a verified customer. Learn more

and *** both gave me excellent customer service. They were great.

B
B
B. Ryan
Verified customer This complaint was posted by a verified customer. Learn more

Took care of what I wanted them to do. Mobile home roof

ComplaintsBoard
P
Verified customer This review was posted by a verified customer. Learn more

Stonecreek Roofing I had a great experience start to finish

I had a great experience start to finish. From my initial call to our consultation this company is on top of things. I worked with [name of representative] and he was awesome. When I had questions he was right there to answer. No ghosting or delays like other contractors. Make Stonecreek Roofing your 1st call you won't be sorry.

Read full review of Stonecreek Roofing and 4 comments
Hide full review
4 comments
Add a comment
H
H
H. Kulas
Verified customer This complaint was posted by a verified customer. Learn more

My experience with Stonecreek Roofing was very convenient and easy to say the least.My first conversation was with *** at the front office, the companionate caring and professionalism she showed were exemplary. I own a construction company in WY. and would pay a premium for talent of her level to answer my office phone.Second contact ***, a time was set for him to come out and appraise damages, and he was right on time. He then got back to me very promptly with his appraisal.Third ***, *** came out and checked on the crew, and was herself on the roof when I pulled in the yard. Very impressive.I had many questions throughout the whole process and the return call time 'if not answered initially' was incredible from all three. Hats off Great staff !

R
R
R. Mayer
Verified customer This complaint was posted by a verified customer. Learn more

I would recommend Stonecreek to a family member or friend.

R
R
R. Prohaska
Verified customer This complaint was posted by a verified customer. Learn more

and *** were awesome.Roofers did a great job so so happy with everything

A
A
A. Wolff
Verified customer This complaint was posted by a verified customer. Learn more

was fantastic and the crew was great! Start to finish *** kept in touch with me and let me know what to expect. *** did the final walk through with me and fixed any problems before signing off. With a 50 year warranty on the shingles! This is a great company!

ComplaintsBoard
P
Verified customer This review was posted by a verified customer. Learn more

Stonecreek Roofing I would never recommend a company that doesn't respect their customers

I would never recommend a company that doesn't respect their customers. If there is a No Soliciting sign right above the doorbell… don't ring the doorbell and try to sell us something. Companies that disrespect the consumer like this, should be a warning sign of what they will actually do to customers who actually hire them to do a job. Buyers beware.

Read full review of Stonecreek Roofing and 4 comments
Hide full review
4 comments
Add a comment
D
D
D. Upton
Verified customer This complaint was posted by a verified customer. Learn more

Great company to work with all around, I highly recommend.

O
O
O. Dicki
Verified customer This complaint was posted by a verified customer. Learn more

Allstate *** Stone Creek Roofing does not. *** and *** We're very good people to work with ! Accurate and attentive

S
S
S. Wisozk
Verified customer This complaint was posted by a verified customer. Learn more

This company is the best! Jerry, the sales rep was able to answer all of our questions and they finished replacing our tile roof in 2 days with no charges over the original quote. Sarah, the on-the-job supervisor responded immediately when I called and made sure everything went smoothly. This company was highly recommended by my insurance company and they are now highly recommended by us.

L
L
L. Cassin
Verified customer This complaint was posted by a verified customer. Learn more

Had a leak coming in from where the ac vent attached to the roof. My roof was old so thought an entire replacement was necessary. Stonecreek was one of 5 contractors I called. Their estimate was in the middle BUT their product, customer service and warranty were far above the rest. I would give them 10 stars if I could! Im leak proof for 25 years! Make sure you call them for all your roofing needs.

ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more

Stonecreek Roofing When I called Stonecreek Roofing, I spoke with Sarah

When I called Stonecreek Roofing, I spoke with Sarah. She was extremely professional and knowledgeable and gave us excellent customer service. She kept us informed of everything going on with the process. We are extremely satisfied with her and the whole process of getting a new roof. We will definitely recommend Sarah and Stonecreek Roofing to our neighbors.

Read full review of Stonecreek Roofing and 4 comments
Hide full review
4 comments
Add a comment
B
B
B. Jacobson
Verified customer This complaint was posted by a verified customer. Learn more

Am very pleased with Stonecreek . Everyone was very nice and professional.

T
T
T. Marks
Verified customer This complaint was posted by a verified customer. Learn more

Outstanding. Very professional. Staff very friendly and informative. Cleaning staff very good and did an exceptional job.

N
N
N. Keebler
Verified customer This complaint was posted by a verified customer. Learn more

in sales, *** the project Mgr. and *** at home bace. It was like the old sale's days when the customer came first. Everyone above returned my calls with in 1 hour. Anyone needing a new roof, this is the company.

A
A
A. Weber
Verified customer This complaint was posted by a verified customer. Learn more

Amazing, knowledgeable, professional service. From prep to finish could not have gone smoother. Great color selection. Highly recommend.

ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Stonecreek Roofing StoneCreek handled our hail damage claim very nicely

StoneCreek handled our hail damage claim very nicely. I heard a lot of negative things from people on how cumbersome it would be to deal with roofing companies and insurance companies. Stone creek made everything really easy for us. They contract out the work for gutters and that did take a little more time, but they were even able to speed them up as well. Overall great job!

Read full review of Stonecreek Roofing
Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

Stonecreek Roofing They did a roofing job for me and really did a lot of destruction to the overhang boards of the home

They did a roofing job for me and really did a lot of destruction to the overhang boards of the home. The nails tips came through and created a totally new problem before repainting the home. This was pointed out to them and they referred to very fine print in their contract covering them for this problem. They really need to do something to prevent this from happening - maybe a shorter nail.

Read full review of Stonecreek Roofing
Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more

Stonecreek Roofing This company is the best!

This company is the best! Jerry, the sales rep was able to answer all of our questions and they finished replacing our tile roof in 2 days with no charges over the original quote. Sarah, the on-the-job supervisor responded immediately when I called and made sure everything went smoothly. This company was highly recommended by my insurance company and they are now highly recommended by us. Five stars!

Read full review of Stonecreek Roofing
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

Stonecreek Roofing It was a very positive experience

It was a very positive experience. They responded to my initial request for an estimate on my roof quickly. The came out on time, they notified me of when the project would be started,They started on time and finished ahead of time. The quality of workmanship and attention to detail was outstanding. They cleaned up every day and I couldn't be happier with my decision to hire Stone Creek Roofing.

Read full review of Stonecreek Roofing
Hide full review
ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Stonecreek Roofing Had a leak coming in from where the ac vent attached to the roof

Had a leak coming in from where the ac vent attached to the roof. My roof was old so thought an entire replacement was necessary. Stonecreek was one of 5 contractors I called. Their estimate was in the middle BUT their product, customer service and warranty were far above the rest. I would give them 10 stars if I could! Im leak proof for 25 years! Make sure you call them for all your roofing needs.

Read full review of Stonecreek Roofing
Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more

Stonecreek Roofing This has been the best overall home service I've ever experienced

This has been the best overall home service I've ever experienced.From day one thru out the entire time. This is the best roofing company, that does work like the way the whole project was executed to create a successful andBeautiful finished roofing reveal! I pic my color and they did repairs that were noticeable what a relief to know a vendor has your families back.We're going to refer people to them.Thank you Stone Creek Sarah

Read full review of Stonecreek Roofing
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Stonecreek Roofing Stonecreek did a full professional job of replacing our roof, making sure everything was done correctly

Stonecreek did a full professional job of replacing our roof, making sure everything was done correctly. They removed the old underlayment and were able to correct many of the changes that were done previously by another roofing company that had really not done a very good job at all. We were very satisfied with their demeanor, accuracy, and completion of work, and we recommend them to anybody who wants to have a full professional job done correctly.

Read full review of Stonecreek Roofing
Hide full review
ComplaintsBoard
K
Verified customer This review was posted by a verified customer. Learn more

Stonecreek Roofing I hired Stonecreek Roofing to fix substantial damage on my roof from a hail storm last fall and they did a superb job

I hired Stonecreek Roofing to fix substantial damage on my roof from a hail storm last fall and they did a superb job. I was currently under contract selling my home and they made all the repairs very quickly to meet my closing date. Third party inspections approved their repairs without any issues and they did very high quality work. I will be considering them once again if my future home needs any roof related repairs or replacements. I highly recommend them.

Read full review of Stonecreek Roofing
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

Stonecreek Roofing John Smith recommends Stonecreek Roofing AZ

John Smith recommends Stonecreek Roofing AZ. Stonecreek Roofing exceeded all my expectations. As a retired general remodeling contractor I expected to be qualifying all their work. It was not necessary, as all work was completed professionally and exactly as I wished, all employees in the office and in the field were excellent at what they do. I highly recommend them..! Also, I want to add... Nobody in the Phoenix AZ area knows how to work with home insurance companies like they do.

Read full review of Stonecreek Roofing
Hide full review
ComplaintsBoard
V
Verified customer This review was posted by a verified customer. Learn more

Stonecreek Roofing From the fist conversation to the final inspection Stonecreek Roofing has been exceptional in terms of customer satisfaction

From the fist conversation to the final inspection Stonecreek Roofing has been exceptional in terms of customer satisfaction. When issues arose, they went above and beyond what I, as the customer, thought was fair. The entire team was professional and attentive to my thoughts and requests. As a believer in providing top-notch service, I do not believe they could have been any more exemplary in their business practices. Thank you Stonecreek Roofing. I will gladly give you referrals and would not hesitate to use your services again for any additional homes I may purchase. God Bless you.

Read full review of Stonecreek Roofing
Hide full review
ComplaintsBoard
D
Verified customer This review was posted by a verified customer. Learn more

Stonecreek Roofing First I will start with the professionalism of our account manager, [insert name]

First I will start with the professionalism of our account manager, [insert name]. She walked us through every step of the way. No questions were left unanswered, and was available to us anytime needed. The roof replacement was started on Friday at 5 am, was completed on Sunday morning. The temperature was a brutal 112 degrees Fahrenheit, but Stonecreek's crew was not phased by it! The original roof was removed and quickly cleaned up. The new roof was immediately put into place and the cleanup was meticulous. And this was a 3 person crew! Quite impressive. Do we recommend Stonecreek? Without a doubt!

Read full review of Stonecreek Roofing
Hide full review
ComplaintsBoard
F
Verified customer This review was posted by a verified customer. Learn more

Stonecreek Roofing My experience with Stonecreek Roofing was very convenient and easy to say the least

My experience with Stonecreek Roofing was very convenient and easy to say the least. My first conversation was with Jane Doe at the front office, the companionate caring and professionalism she showed were exemplary. I own a construction company in WY. and would pay a premium for talent of her level to answer my office phone. Second contact John Smith, a time was set for him to come out and appraise damages, and he was right on time. He then got back to me very promptly with his appraisal. Third Sarah Johnson, the project manager, came out and checked on the crew, and was herself on the roof when I pulled in the yard. Very impressive. I had many questions throughout the whole process and the return call time 'if not answered initially' was incredible from all three. Hats off Great staff!

Read full review of Stonecreek Roofing
Hide full review

Stonecreek Roofing Complaints 0

Looks like Stonecreek Roofing has no complaints yet, which is great!

However, if you have something to share with the others, you can write a complaint

Leave a complaint
Subscribe to receive notifications of all new customer feedback

If you represent Stonecreek Roofing, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

Is Stonecreek Roofing Legit?

Stonecreek Roofing earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: Stonecreek Roofing stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Stonecreek Roofing's reputation as a trustworthy leader in their field. Customers can rely on Stonecreek Roofing's services, assured they're dealing with a highly reputable and fully legitimate company.

We found clear and detailed contact information for Stonecreek Roofing. The company provides a physical address, phone number, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Stonecreek Roofing has received 14 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Stonecreek Roofing has claimed the domain name for stonecreekroofingaz.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Stonecreekroofingaz.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Stonecreekroofingaz.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Stonecreekroofingaz.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

About Stonecreek Roofing

Screenshot Stonecreek Roofing
Stonecreek Roofing is a reputable roofing company based in Arizona. With their expertise in the industry, they offer a wide range of roofing services to both residential and commercial clients. From roof repairs and replacements to new installations, Stonecreek Roofing ensures top-notch craftsmanship and quality materials. Their team of skilled professionals is dedicated to providing reliable and efficient solutions for all your roofing needs. With a focus on customer satisfaction, Stonecreek Roofing strives to deliver exceptional service and exceed expectations. Trust them to protect your property with their reliable roofing solutions. Visit their website stonecreekroofingaz.com for more information.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Stonecreek Roofing Contacts

  2. Stonecreek Roofing phone numbers
    +1 (602) 324-3400
    +1 (602) 324-3400
    Click up if you have successfully reached Stonecreek Roofing by calling +1 (602) 324-3400 phone number 0 0 users reported that they have successfully reached Stonecreek Roofing by calling +1 (602) 324-3400 phone number Click down if you have unsuccessfully reached Stonecreek Roofing by calling +1 (602) 324-3400 phone number 0 0 users reported that they have UNsuccessfully reached Stonecreek Roofing by calling +1 (602) 324-3400 phone number
  3. Stonecreek Roofing address
    10221 N 32nd St Ste A, Phoenix, Arizona, 85028-3849, United States
  4. Stonecreek Roofing social media
  5. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 25, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.